Business Support Assistant (Management) - SC4, Maputo - Mozambique

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

WFP does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, offer, training, or any other fees). Offers of WFP employment or job openings with requests for payment of fees are fraudulent. WFP does not concern itself with information on bank accounts. Any requests for such payment or information should be refused and reported to local law enforcement authorities for appropriate action and to WFP for its information.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

The Business Support Assistant will perform administrative support functions in the front office (Management) and provide administrative support to team(s) with the reporting line to the relevant Head of Unit, or the designate. At this level, work is carried out under minimal supervision. Job holder is expected to produce organised and accurate work, undertaking specific business support activities.

JOB PURPOSE

To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A university degree in International Relations, Business Administration, Information Management and Communication, or an equivalent combination of training and experience in a related field will be an asset. Experience: Two or more years of progressively responsible work experience in the relative business stream with experience in general administrative work. Language: Fluency in both written and oral communication in English and Portuguese Languages.

KNOWLEDGE & SKILLS

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word. • Knowledge of work routines and methods in order to complete processes under minimal supervision. • Uses tact and courtesy to give and receive information to a wide range of individuals. • Ability to identify data discrepancies and rectify problems requiring attention. • Demonstrates integrity by modeling the UN’s values and ethical standards. • Expertise in principles and communication techniques in accordance with corporate standards. • Respect the confidentiality of certain sources of information.

KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive)

1. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients. 2. Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources. 3. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation. 4. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function. 5. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work. 6. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems. 7. Assist in creating simple images or information using standardized templates, such as graphs or tables to support the drafting of reports for staff. 8. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff. 9. Support the maintenance of office files, documents and records in accordance with established systems and processes, so that information is current and readily available for staff. 10. Respond to simple routine queries with readily available support by senior staff, and escalate where appropriate, in order to provide a timely and accurate response to enquiries.

LEADERSHIP FRAMEWORDK - OUR BEHAVIOUR MATTERS

Leads by Example with Integrity Lives WFP values and shows humanity and integrity by role modelling care for others

Drives Results and Delivers on Commitments Delivers on commitments and adapts readily to change

Fosters Inclusive and Collaborative Teamwork Is inclusive and collaborative, and contributes to a culture of learning and personal growth

Applies Strategic Thinking Demonstrates commitment to gather perspectives, analyze options and risks, and propose new ways of doing things

Builds and Maintains Sustainable Partnerships Builds and nurtures external partnerships & collaborates with partners to deliver common objectives

TERMS AND CONDITIONS

Type of Contract: Service Contract - Level 4

Duty Station: Maputo

Duration of Contract: 12 months (with a possibility of renewal)

Please note that this role is open to Mozambican nationals only.

Interested and qualified female candidates are encouraged to apply.

APPLICATIONS INSTRUCTIONS AND DEADLINE FOR APPLICATIONS

Please attach a copy of your national ID or national passport when applying.

Applications that do not meet the above requirements will be disregarded. Only shortlisted candidates will be contacted.

17th March 2023

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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.