Business Support Assistant - Logistics (SSA 5)

Disclaimer: This is a 3-month contract, potentially renewed for 6-11 months only. This post is for the emergency response team for the Palestine Country Office, located in Cairo, Egypt.

WFP encourages female candidates and people with disabilities to apply.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourage qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity, and disability.

JOB TITLE: Business Support Assistant TYPE OF CONTRACT: SSA 5 UNIT/DIVISION: Supply Chain Division DUTY STATION (City, Country): Cairo, Egypt DURATION: 3 months BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The escalation of the conflict which began on 7 October in Gaza, resulted in the disruption of electricity, food, water, and fuel supplies, as well as restricted access to and movement within Gaza. This has caused a significant worsening of the humanitarian crisis and a large-scale displacement of the population within Gaza. Due to the magnitude of the humanitarian crisis, the significant impact on the supply chain, and the access challenges to and inside Gaza, humanitarian organizations face significant logistics challenges for delivering relief supplies and life-saving cargo. In response to the request made by the Palestine Humanitarian Country Team, the Palestine Logistics Cluster was officially activated on 16 October 2023. A logistics coordination cell, part of the Palestine Logistics Cluster is also set up in Cairo to support the Gaza response.

To implement well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.

ACCOUNTABILITIES/RESPONSIBILITIES:

1. Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries. 2. Support timely ordering and delivery of commodities and supplies to authorized partners and destinations. 3. Support management of logistics vendors’ contracting activities including performance monitoring and measurement. 4. Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mindset. 5. Contribute to budget preparation, monitoring, and revision for all delivery modalities, ensuring adherence to relevant procedures and compliance with corporate standards. 6. Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary. 7. Assist in the management of commodity accounting data quality and integrity. 8. Support operational pipeline analyses, assessments, and operational planning for all delivery modalities. 9. Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues, and escalate various issues to the supervisor. 10. Collect and compile data, produce and/or contribute to reports (e.g. CCTI, SPRs, financial closure, physical inventory, transport performance), and ensure information accuracy in corporate systems in support of informed decision-making. 11. Liaise with an internal and a limited number of external stakeholders to support efficient logistics operations management. 12. Guide other support staff, to assist them in completing standard tasks to agreed standards and deadlines.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

• Completion of secondary school education.
• A post-secondary certificate in the related functional area is desirable

Experience Knowledge & Skills:

• Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
• Experience analyzing data (on commodities, funds, etc.) and drafting reports.
• Experience in measuring service providers’ performance against set KPIs.
• Experience in assisting in the preparation of contract documentation. Experience in providing technical business support in corporate systems.

Languages: Fluency in both oral and written communication in Arabic, And English

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WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

All WFP Employees are expected to demonstrate the following competencies and standards of behavior, aligned with our core values and principles of WFP LEADERSHIP FRAMEWORK: Leads by example with integrity, Drives results and delivers on commitments, Fosters inclusive and collaborative teamwork, Applies strategic thinking, Builds and maintains sustainable partnerships. Candidates’ alignment with these behaviors is assessed in our selection process.

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