Business Support Assistant - (Facilities Management) SSA L4

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WFP seeks candidates of the highest integrity and professionalism who share ourhumanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promotingdiversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

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WHY WORK AT WFP?

SAVING & CHANGING LIVES ❤Make a difference the world will notice. We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

GLOBAL COMMUNITY 🌍Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives. How we deliver our mission in deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels.

UNLIMITED POSSIBILITIES 💡Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done.

LIFE-CHANGING EXPERIENCE ⭐Reach beyond yourself and discover your true potential. WFP offers the kind of life-changing experiences you’re unlikely find in many other organizations.

Join us to make a difference Watch this video to know more about us!!

Link: https://www.youtube.com/watch?v=3mzGbaRAhz8&feature=youtu.be

JOB PURPOSE

The UN World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. WFP assists almost 100 million people in around 83 countries each year. WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of our work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict.

In emergencies, WFP is often first on the scene, providing food assistance to the victims of war, civil conflict, drought, floods, earthquakes, hurricanes, crop failures and natural disasters. When the emergency subsides, WFP helps communities rebuild shattered lives and livelihoods. We also work to strengthen the resilience of people and communities affected by protracted crises by applying a development lens in our humanitarian response.

WFP is governed by a 36-member Executive Board. It works closely with its two Rome-based sister organizations, the Food and Agriculture Organization of the United Nations and the International Fund for Agricultural Development. WFP partners with more than 1,000 national and international NGOs to provide food assistance and tackle the underlying causes of hunger.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Provide close supervision for daily activities carried out by RBC Helpers and by the Cleaning Services provider;
2. Inspect the conditions of the premises, including daily patrolling, and suggest areas for improvement and coordinate action as necessary;
3. Follow up on maintenance contracts and supervise contractors when conducting services in the premises and during technical inspections and monthly maintenance visits, such as but not limited to, maintenance of ACs, elevators, generators, plants, electrical and plumbing work;
4. Prepare and verify cleaners’ monthly attendance sheet as well the preparation of the monthly consumables order of cleaning supplies against available stock and monthly needs;
5. Maintain updated trackers and stocks of stationery supplies, cleaning supplies, OHI (Office Hygiene Items) and other consumables on site;
6. Organize storage rooms, archives and hard files and act as a store keeper;
7. Assist in the preparation of internal events in relation to specific seating arrangements in meeting rooms and common areas;
8. Assist during refurbishment and renovation projects in the premises;
9. Assist in identifying suppliers and obtain quotations from vendors/suppliers when necessary;
10. Follow up on timely submission of invoices from suppliers;
11. Ensure customer satisfaction through direct customer interaction;

STANDARD MINIMUM QUALIFICATIONS

Education: Bachelor degree in Business/Public Administration, Commerce, Management or any other related field. Experience: Minimum of 2 years of progressively responsible administrative experience is required at the national level. Experience in facilities management and/or building maintenance will be an asset. Knowledge & Skills:

• Experience in the usage of computers and office software packages (MS Word, Excel, Powerpoint etc), experience in handling of web-based management systems and ERP systems, preferably PeopleSoft
• Excellent organizational skills
• Excellent interpersonal and communication sills
• Team player and ability to work in a multicultural environment
• Highly motivated and capable of working independently and meeting tight deadlines

​​​​​​​Languages: Intermediate level in written and spoken English and fluency in written and spoken Arabic

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

TERMS AND CONDITIONS

- JOB TITLE: Business Support Assistant - Facilities Management - TYPE & LEVEL OF CONTRACT: Special Service Agreement (SSA-L4) - DURATION & START DATE: 11 months - UNIT/DIVISION: Administration - DUTY STATION (CITY, COUNTRY): REGIONAL BUREAU IN CAIRO (RBC), EGYPT

DEADLINE FOR APPLICATIONS

Interested candidates are invited to submit their application no later than Monday, 15 August 2022.

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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.