Benefits Specialist, Leave Administrator

Join American Heart Association as a Benefits Specialist, managing employee leave programs.

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AHA - American Heart Association

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Overview

Join American Heart Association as a Benefits Specialist, managing employee leave programs.

You have:

  • High School Diploma or equivalent work experience.
  • Five (5) years of hands-on experience administering employee leaves of absence.
  • Strong working knowledge of FMLA, ADA, and state leave regulations.
  • Experience working with third-party leave and disability administrators.
  • Proficiency with Excel and HRIS platforms (Workday preferred).
  • Exceptional attention to detail, organizational skills, and follow-through.
  • Strong written and verbal communication skills with a high degree of professionalism and empathy.

Potential interview questions

Can you describe a challenging leave situation you managed and how you handled it? This question assesses your problem-solving skills and ability to manage sensitive situations effectively. Share a specific example that highlights your organizational skills and empathy.
How do you ensure compliance with various leave regulations? The interviewer wants to understand your knowledge of compliance and attention to detail. Pro members can see the explanation.
Describe how you would support an employee who is going on extended leave. Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to maintain accurate records in an HRIS? Pro members can see the explanation. Pro members can see the explanation.
Can you provide an example of how you improved a process in your previous role? Pro members can see the explanation. Pro members can see the explanation.
How do you build rapport with employees while handling sensitive leave requests? Pro members can see the explanation. Pro members can see the explanation.
What do you think are the key components of effective leave communication? Pro members can see the explanation. Pro members can see the explanation.
How do you handle disagreements with managers regarding leave management? Pro members can see the explanation. Pro members can see the explanation.
Added 2 months ago - Updated 9 days ago - Source: heart.org