Asylum Seekers and Families Shelter Technician
Provide support and services to Asylum Seekers in welcome center
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Overview
Provide support and services to Asylum Seekers in welcome center
You have:
- High School diploma or higher.
- Prior experience working with refugee populations or asylum seekers is highly valued.
- Fluency in written and spoken English.
- Spanish speaking or bilingual ability in another client language (Brazilian, Portuguese, Haitian Creole, Punjabi, Russian) is heavily preferred but not required.
- Proven ability to contribute both independently and as a team member.
- Self-starter with excellent problem-solving skills.
- Proven ability to multi-task, prioritize duties, and manage time effectively.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area are preferred.
- In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.
- Must be able to work non-traditional hours, such as weekends, nights, and holidays as needed.
Job Description
This role is a 3-month contract with possibility of extension or conversion to FTE.
Job Overview:
The welcome center is an emergency shelter for migrants and Asylum Seekers who have recently been released from government custody. The Welcome Center aims to provide safe respite and supportive emergency services to Asylum Seekers while they coordinate travel to their new home in the US.
The Asylum Seekers & Families (ASF) Shelter Technician provides direct client services to asylum seekers to ensure all basic needs are met during their stay at IRC’s Welcome Center.
Major Responsibilities:
Responsibilities may include, but are not limited to:
- Ensure clients have access to all services provided at the shelter including meals, bedding, clothes, and personal hygiene supplies as needed. - Complete rounds throughout the shift, to ensure all services are running smoothly. - Maintain a clean, safe, secure, and stable center; clean and organize the center and maintain child-friendly spaces. - Assist with client intakes and orientation and support travel arrangements for clients. - Answer client questions regarding Welcome Center services. - Complete inventory of Welcome Center supplies and restocking for next day operations.
- Participate in all program meetings and fully engage as a member of the team. - Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding. - Other related duties as assigned.
Job Requirements: Education: High School diploma or higher.
Work Experience:
- Prior experience working with refugee populations or asylum seekers is highly valued.
Demonstrated Skills & Competencies:
- Fluency in written and spoken English. - Spanish speaking or bilingual ability in another client language (Brazilian, Portuguese, Haitian Creole, Punjabi, Russian) is heavily preferred but not required. - Proven ability to contribute both independently and as a team member. - Self- starter with excellent problem-solving skills. - Proven ability to multi-task, prioritize duties, and manage time effectively. - Proficient in Microsoft Office applications (Word, Excel, Outlook). - Good communication skills; experience in a multi-cultural environment preferred. - Valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area are preferred. - In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card. - Must be able to work non-traditional hours, such as weekends, nights and holidays as needed.
Working Environment:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: Short-term employees are not eligible to participate in the IRC Benefits Program. Payroll will be processed through a third-party. There may be opportunities for long-term employment with benefits at the 3-month mark.
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Qualifications
Potential interview questions
| Can you describe a time when you faced a challenging situation while working with clients? | This question evaluates your problem-solving and interpersonal skills in a high-pressure context. | Share a specific instance that highlights your ability to effectively resolve conflicts. |
| How would you ensure effective communication with clients who may not speak English fluently? | The interviewer wants to assess your resourcefulness and adaptability in communication. | Pro members can see the explanation. |
| What strategies would you employ to manage multiple responsibilities at once? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe how you would maintain a safe and clean environment in the shelter. | Pro members can see the explanation. | Pro members can see the explanation. |
| Why is diversity and inclusivity important in a role like this? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 3 years ago
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Updated 1 year ago
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Source:
rescue.org
