Asylum Case Management Intern (Unpaid)
Assist with trauma-informed services to vulnerable clients
Overview
Assist with trauma-informed services to vulnerable clients
You have:
- Ability to obtain an AZ Level One Fingerprint Clearance Card
- Ability to pass an IRC background check
- Cultural competency & consideration
- Excellent written & verbal skills
- Proficient with Excel & other Microsoft Office applications
- Self-starter, ability to complete projects with minimal supervision
- Access to reliable, insured vehicle
- Interest in public health, social work, or international studies preferred, but not required
- Computer literacy, database experience preferred
- Ability to take initiative and work independently
- Empathy and open mindedness across cultural environment
- Strong organizational skills
- Must be comfortable working with the LGBTQ community and Asylum Seekers
RESPONSIBILITIES: Under the supervision of the Survivor Services Supervisor and Caseworkers, interns will assist with the following:
- Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma;
- Provide direct service to clients through one-on-one interactions (in office and home visits);
- Provide training for the clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities;
- Assist clients with connecting to community resources (including: food banks, libraries, shelters, etc.);
- Coordinate individual appointment logistics with health or social providers;
- Provide transportation for client appointments, as needed;
- Collaborate with IRC staff and community partners to enhance activities and supplement services to clients;
- Assist coordinators in outreach events including program presentations, outreach emails, and/or assisting in CoP meetings
- Assist with facilitating psycho-social support groups when needed;
- Research other community resources and continue to expand the resource lists;
- Document all activities in case notes and send weekly client reports;
- Input client data in tracking systems;
- Other relevant program support duties, as assigned.
Qualifications REQUIREMENTS:
- Ability to obtain an AZ Level One Fingerprint Clearance Card
- Ability to pass an IRC background check
- Cultural competency & consideration
- Excellent written & verbal skills
- Proficient with Excel & other Microsoft Office applications
- Self-starter, ability to complete projects with minimal supervision
- Access to reliable, insured vehicle
- Interest in public health, social work, or international studies preferred, but not required
- Computer literacy, data base experience preferred
- Ability to take initiative and work independently
- Empathy and open mindedness across-cultural environment
- Strong organizational skills
- Must be comfortable working with the LGBTQ community and Asylum Seekers
Application Deadline: August 31st
Note: This is an unpaid internship, must commit to 15 hours a week for a 3-month minimum. Internship hours can only be completed between Monday-Friday 9- 5 pm.
Potential interview questions
| How would you approach providing support to someone from a different cultural background? | This question assesses your cultural competency and ability to work with diverse groups. | Discuss specific strategies you would use to ensure understanding and respect for their culture. |
| Can you describe a time when you had to manage many responsibilities at once? How did you handle it? | This question evaluates your organizational skills and ability to prioritize tasks under pressure. | Pro members can see the explanation. |
| What strategies would you employ to ensure clients feel safe and supported during interactions with you? | Pro members can see the explanation. | Pro members can see the explanation. |
| Share an experience where you had to advocate for someone. What was your approach? | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you think are the most important qualities for someone in a case management role with refugees and immigrants? | Pro members can see the explanation. | Pro members can see the explanation. |