Asylum Case Management Intern (Unpaid)

Assist with trauma-informed services to vulnerable clients

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IRC - The International Rescue Committee

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Overview

Assist with trauma-informed services to vulnerable clients

You have:

  • Ability to obtain an AZ Level One Fingerprint Clearance Card
  • Ability to pass an IRC background check
  • Cultural competency & consideration
  • Excellent written & verbal skills
  • Proficient with Excel & other Microsoft Office applications
  • Self-starter, ability to complete projects with minimal supervision
  • Access to reliable, insured vehicle
  • Interest in public health, social work, or international studies preferred, but not required
  • Computer literacy, database experience preferred
  • Ability to take initiative and work independently
  • Empathy and open mindedness across cultural environment
  • Strong organizational skills
  • Must be comfortable working with the LGBTQ community and Asylum Seekers

RESPONSIBILITIES: Under the supervision of the Survivor Services Supervisor and Caseworkers, interns will assist with the following:

- Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma;

- Provide direct service to clients through one-on-one interactions (in office and home visits);

- Provide training for the clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities;

- Assist clients with connecting to community resources (including: food banks, libraries, shelters, etc.);

- Coordinate individual appointment logistics with health or social providers;

- Provide transportation for client appointments, as needed;

- Collaborate with IRC staff and community partners to enhance activities and supplement services to clients;

- Assist coordinators in outreach events including program presentations, outreach emails, and/or assisting in CoP meetings

- Assist with facilitating psycho-social support groups when needed;

- Research other community resources and continue to expand the resource lists;

- Document all activities in case notes and send weekly client reports;

- Input client data in tracking systems;

- Other relevant program support duties, as assigned.

Qualifications REQUIREMENTS:

- Ability to obtain an AZ Level One Fingerprint Clearance Card

- Ability to pass an IRC background check

- Cultural competency & consideration

- Excellent written & verbal skills

- Proficient with Excel & other Microsoft Office applications

- Self-starter, ability to complete projects with minimal supervision

- Access to reliable, insured vehicle

- Interest in public health, social work, or international studies preferred, but not required

- Computer literacy, data base experience preferred

- Ability to take initiative and work independently

- Empathy and open mindedness across-cultural environment

- Strong organizational skills

- Must be comfortable working with the LGBTQ community and Asylum Seekers

Application Deadline: August 31st

Note: This is an unpaid internship, must commit to 15 hours a week for a 3-month minimum. Internship hours can only be completed between Monday-Friday 9- 5 pm.

Potential interview questions

How would you approach providing support to someone from a different cultural background? This question assesses your cultural competency and ability to work with diverse groups. Discuss specific strategies you would use to ensure understanding and respect for their culture.
Can you describe a time when you had to manage many responsibilities at once? How did you handle it? This question evaluates your organizational skills and ability to prioritize tasks under pressure. Pro members can see the explanation.
What strategies would you employ to ensure clients feel safe and supported during interactions with you? Pro members can see the explanation. Pro members can see the explanation.
Share an experience where you had to advocate for someone. What was your approach? Pro members can see the explanation. Pro members can see the explanation.
What do you think are the most important qualities for someone in a case management role with refugees and immigrants? Pro members can see the explanation. Pro members can see the explanation.
Added 2 years ago - Updated 1 year ago - Source: rescue.org