Associate Website Officer

Contract

This is a NO-2 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-2 contracts.

Org. Setting and Reporting The United Nations Human Settlements Programme (UN-Habitat) is the agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable town and cities with the goal of providing adequate shelter for all.

The position is located at the Communications & Media Section in the External Relations & Partnerships Branch of the External Relations, Strategy, Knowledge and Innovation Division (ERSKI) of UN-Habitat in Nairobi. ERSKI is responsible for strategic planning, programmatic direction and operationalisation of UN-Habitat's focal point role for the New Urban Agenda in the UN system and for coordination of Emergency Programmes. The External Relations and Partnerships Branch is responsible for the development and promulgation of coherent organisational messages that are closely aligned with the strategic priorities, the development and monitoring of the integrated resource mobilisation strategy and the management of the resource allocation.

The Communications & Media Section is responsible for promoting UN-Habitat as a centre of excellence and innovation, the thought leader and go-to in the context of the 2030 Agenda, New Urban Agenda (NUA) and UN-Habitat’s Strategic Plan; to develop content for effective communication on priority trends in the NUA and urban development aspects of the Sustainable Development Goals, campaigns, launches, and events for wide variety of platforms and audiences; to develop policy on the coordination of corporate and project communications/events and to implement them and to develop and manage corporate branding, websites and exhibitions.

The focus of the position is to support the implementation of a digital strategy for all knowledge and advocacy platforms. This involves strengthening the corporate website and other digital platforms to make them more functional, user-friendly and visually appealing; re-organizing advocacy and technical content to raise the profile of UN-Habitat’s work; ensuring high visibility of UN-Habitat’s work and impact in countries and in global programmes and positioning UN-Habitat as a centre of excellence in sustainable urbanization.

Responsibilities Under the general guidance of the Chief of Communication, the direct supervision of the Head of Production and additional supervision by the Head of ICT, the incumbent is responsible for the following duties:

•Manages web-platforms using an effective and efficient content management system by setting compatibility and standards that ensure site accessibility for all users. •Contributes to the development and implementation of highly effective strategies for managing websites. •Participates in preparing user requirements and other technical specifications. •Leads the design, development and deployment of websites and related modules. •Undertakes analysis of well-defined modules, develop enhancements and new features to existing systems; may design and implement small, stand-alone systems as needed (e.g. to meet individual user requirements). •Undertakes regular quality control by ensuring conformity with internal rules and a consistent presentation across various web pages by promoting uniform fonts, formatting, icons, images and layout. •Monitors feedback and responds appropriately by leading the development of new and specialised sections and webpages. •Maintains websites and related applications, providing operational support for applications, analysing and implementing changes/upgrades, etc. •Monitors UN-Habitat’s websites, analyses relevant information using Google analytics and other tools, and provides monthly reports. •Identifies gaps and provides proposals for improving and increasing of web traffic. •Provides specialised advice and training to content providers and website users, analysing their requirements and translating these into new applications and solutions; •Provides overall advise and assessment of new application development solutions, initiatives, and related technologies; •Ensures the website and related applications and modules are we documented and secured as per UN guidance; •Assists with setting up and maintaining redundancy and availability settings for websites and related applications; •Works with the ICT team to integrate websites and related applications with other corporate applications where applicable and required. •Undertakes rigorous testing and proving new modules and webpages. •Troubleshoots and identifies potential problems before they arise. •Provides guidance to, and may supervise, new/junior staff, consultants, etc. •Performs ad hoc duties as required.

Competencies Professionalism: Knowledge of all aspects of the design, development, management, implementation and maintenance of complex web projects using web content management systems and technologies; Demonstrated in-depth knowledge of in the software development lifecycle, including functional and technical requirements, coding, debugging, testing, release and operation support; Advanced knowledge in developing content in Drupal core modules, contributed modules, and custom modules; Strong analytical skills and ability to rapidly analyze, strategize and integrate diverse information from various multimedia and digital sources. Shows pride in work and in achievements; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two way communication; demonstrates openness in sharing information and keeping people informed; excellent drafting ability and communications skills, both oral and written; tailors language, tone, style and format to match audience; proven ability to communicate complex concepts orally; ability to prepare written reports that are clear, concise and meaningful.

Education Advanced University Degree (Master’s degree or equivalent) in information systems, computer science, or another related field is required. A first-level university degree in combination with the two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience A minimum of five years of progressively responsible experience in digital media strategy, web development and management. Experience in designing, implementing and managing complex web projects using Drupal is required. Exceptional analytical and problem-solving skills are required. Have experience of at least two of the following programming languages: Java, C#, C/C++, Perl, PHP, Python? Java C# C/C++ Perl PHP Python

Languages English and French are the working knowledge of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required.

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice - This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.

• This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.

• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

  United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.