Associate Operations Data Management Officer

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

Since December 2013, the internal conflict that arose in South Sudan has devastated the lives of millions of South Sudanese and displaced more than 4 million people. About 1.9 million of them have been displaced internally and over 2 Million are refugees in neighboring countries. In response to the needs of the displaced, UNHCR initiated its protection and assistance pro-gramme, within the UN system-wide cluster approach primarily in the areas of Protection, Shelter/NFI and Camp Coordination and Camp Management, with further search for possible solutions for those displaced returning to their homes and/or their ancestral lands or reloca-tions.

In addition to engagement in protection activities in the Protection of Civilian Sites that host approximately 220,000(12%) of the IDP populations, UNHCR protection strategy in 2018 aims

Under the direct supervision of the Operations Data Management Officer, the Associate Operations Data Management Officer supports data and information management activities in South Sudan. More specifically the Associate Operations Data Management Officer will:

• Respond and manage user access permissions for UNHCR staff, local government, and NGO partners to global applications in accordance with the policies and standards, including the Data Protection Policy and regional or local country data protection protocols.

• Assist in designing and developing standard reports, templates, and forms, while ensuring consistency with global guidance and policies, and in consultation with relevant stakeholders.

• Identify, diagnose, and escalate for the resolution of technical user errors, bugs and queries related to UNHCR core applications on persons of concern data and other operational data systems, in consultation Associate ODM Officer, external developers and support teams.

• Contribute to the capacity building and guidance of technical users, training to all enumerators on RMS Survey tools, methodology.

• Monitor user management and conduct regular clean-up of user accounts on KO-BO/database and access permissions in accordance with relevant guidance and procedures of the applications and systems under his/her responsibility.

• Monitor device and user management within local client and field server solutions, including monitoring frequency of data synchronization to prevent and mitigate data loss.

• Analyze and respond to user requests and queries, including compilation and assessment of applications enhancements and change requests.

• Assist with data quality assessment, data clean-up and data mapping from legacy or ex-ternal database systems to the applications, as required.

• Conduct data collection audits as required.

• Conduct field testing of new functionalities within respective applications, as required.

• Support the design and strengthening of operational reports and statistics, including provision of training and user guidance.

• Keep apprised of evolving technology and new business needs to support operational data management systems.

• Provide business analysis for operational needs.

• Conduct mission/travel in the field to support field teams on data collection or for other troubleshooting.

• Project site monitoring in an MFT (RMS).

• Perform other related duties as and when required.

Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for in-stance in events that mark International Volunteer Day).

• Be acquainted with and build on traditional and/or local forms of volunteerism in the host country.

• Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities.

• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.

• Promote capacity development activities and transfer of skills to national personnel during the assignment.

• Assist with the UNV Buddy Programme for newly arrived UN Volunteers.

• Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

• Complete UNHCR mandatory on-line training courses.

11. Results/Expected Outputs:

• Contribute to data, information management and registration strategies with statistical and data analysis elements with a vision on the use of statistics and analytical data prod-ucts, particularly in planning, programming and advocacy, at the country level.

• Input into the processes establishing or implementing UNHCR's policies and procedures on planning and reporting on UNHCR's operational activities (results-based management and planning figures).

• Support quality assurance and provide technical advice on statistical analyses and indicators; take part in country level planning processes.

• Contribute to the development or revision of statistical concepts, definition, standards and classifications used in UNHCR for research and decision-making.

• Contribute to the development of new or improved statistical methods and quantitative models for analyses and projections on forced displacement and statelessness.

• Support implementation of coherence and compliance with organizational standards, methodologies, and support for data analysis activities such as surveys, secondary data reviews, targeting and vulnerability assessments, indicator definition, population estimation, statistical analysis, predictive analytics, big data, international recommendations, decasualization, official statistics and other statistical and data analysis activities.

• For all data collection or statistical analysis activities, contribute to developing plans and monitor implementation to ensure statistics and analysis are of highest standards.

• Ensure that statistical and analytical products produced by UNHCR or with partners meet the required standards and are compliant with relevant policies to uphold integrity, veracity, reliability, and credibility. • AOD.

• Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client-oriented.

• Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations.

• Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.

• Planning and organizing effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work un-der pressure, with conflicting deadlines, and to handle multiple concurrent pro-jects/activities . • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender.

• Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse back-grounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups;

• Flexibility, adaptability, and ability and willingness to operate independently in austere, re-mote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of opera-ions; willingness to transfer to other duty stations within area of operations as may be necessary.

• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and Selfreliance, and commitment towards the UN core values.

in registration including use of UNHCR proGres software in refugee operation.

Excellent computer skills, particularly in data management. Data collection, Knowledge in proGres v4 and Microsoft Access, Adobe Illustrator/Photoshop, SQL is desirable.

South Sudan is classified as an E non-family High Risk duty station with a 6-week R&R cycle and is prone to malaria. Movements within Juba and to and from field locations require official vehicular transport; use of taxi is not allowed. There are very limited medical facilities in South Sudan, with most concentrated in Juba. Working days are from Mondays to Fridays, weekly. UN imposed curfew is in place from 8 p.m. to 5 a.m. in Juba; timing in some field locations may differ.

All international personnel are required to reside in UNHCR provided accommodation equipped with furniture, cafeteria, housekeeping services and a gym or some sports equipment. In Juba, all basic foods, ranging from meat, dairy, fruit, and vegetables, are available in the market. There are a few hotels with pools and restaurants where staff can visit. In the field, food supply varies depending on the season and location. Taking photos is strongly discouraged in all locations, as may result in arrest by local security forces. Extreme caution is re-quired while driving a UN vehicle due to bad local driving culture, lots of motorbikes and three-wheelers (boda-boda) and periodic attempts by local police to extort money from the driver for whatever violation claimed.

There are several airlines flying from most destinations to Juba via Dubai, Nairobi, Addis Ababa, Istanbul, Khartoum, Cairo, or Entebbe. Travel to field offices in South Sudan are through UN humanitarian flights, use of commercial flights is not allowed.

Staff may open USD bank accounts in South Sudan, only high US Dollar bills i.e., US$50 and US$100 are accepted for foreign currency exchange transactions. South Sudan bank notes exist in denominations of 1, 5, 10, 20, 25, 50, 100, 500 and 1000 South Sudanese Pounds. Foreign exchange transactions can be done at any commercial bank in Juba. Payments for goods purchased in Supermarkets can be made using bank debit/credit cards. There are very few ATMs which allow international banking card withdrawal of USD ($2,000 daily – may differ depending on your bank’s daily limit).