Assistant Human Resources Officer (N)

Human Resources

Overview

Assist in human resources management and support staffing operations.

You have:

• 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
• Good knowledge of UNHCR administrative procedures and processes and exposure to provision of support services in an international organization.
• Knowledge of UN field operational realities, especially in hardship duty stations.
• Ability to maintain a high level of confidentiality in handling personnel records.
• Extensive experience in recruitment and onboarding of affiliate workforce.
• Strong team orientation and collaborative mindset.
• Exceptional communication skills and the ability to thrive in a high-pressure office environment are essential.

Hardship Level

E (most hardship)Family Type

Non Family with Residential LocationFamily Type

Non Family with Residential LocationDanger PayResidential location (if applicable)

Nairobi (CO), KenyaGrade

NOAStaff Member / Affiliate Type

National Professional OfficerReason

Regular > Regular AssignmentTarget Start Date

2025-07-28Deadline for Applications

August 3, 2025Standard Job Description

Assistant Human Resources Officer

Organizational Setting and Work Relationships Assistant Human Resources Officer will function under direct supervision of the (Senior) Administrative or Human Resources Officer. Incumbent will handle HR related activities within the country/ operation, and he/she may directly supervise, coach and guide locally recruited staff responsible for the personnel administration and other HR related matters. He/she will assist the (Senior) Officer responsible for Administration/ Human Resources in the process of staffing and budget reviews, recruitment and appointment of staff, and in the performance management and staff welfare issues. Incumbent will have close working relationship with the staff-related services in UNHCR, such as the Personnel Administration Section (PAS), Affiliate Partnerships and Recruitment Section (APRS). Assignments Management Section (AMS), Talent Development and Performance Section (TDPS), Staff Health & Wellbeing Service (SHWS) and Global Learning and Development Centre (GLDC).

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties - Provide input in the preparation of the annual operations programme review submissions, and in the review of the training needs of the staff, making appropriate proposals to meet identified needs. - Advise and counsel staff members on their rights, obligations, benefits and entitlements in line with UN/UNHCR staff rules and regulations. - Assist in timely advertising and filling of General Service and National Officer vacancies. Prepare submissions for the review by the local Assignments Committee (AC). Process recruitment, assignment and reassignment of local staff for the country operation, in accordance with UN/UNHCR rules and procedures. - Conduct regular audit and verification of personnel records in the office, including audit of MSRP entries into HR module, as well as of the attendance, overtime and leave records. Monitor maintenance of the daily tracking system to ensure accurate information is provided on staff and families in case of emergency. Provide support, guidance and training to all staff performing personnel administration and other HR related functions. - Brief newly-arrived international staff on related administrative formalities; process and follow up on their accreditations and other related documents, and arrange for their onward travel to the field office, if applicable. - Supervise administration of UNHCR medical insurance plan for locally recruited staff. Assist staff and dependants in case of medical evacuation. - Assist in HR related activities of the security evacuation plan, ensuring relocations/evacuations are managed and administered in line with the provisions of the UN Security Management System Policy. - Maintain liaison with the support sections and divisions at headquarters, specifically with DHRM, on matters related to the recruitment and personnel administration support, medical and other issues of staff welfare and safety. - Enforce local compliance with the UN/UNHCR staff rules and regulations, as well as with the performance management system. - Clear issuance and extension of contracts for locally recruited staff. - Clear payments related to personnel issues such as settlement of travel claims, overtime claims, hazard pay, MIP reimbursements, medical and security evacuations, shipment costs.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). Minimum Qualifications - Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience Years of Experience / Degree Level For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education Human Resources Management; Law; Administration; or other relevant field.

Certificates and/or Licenses Not specified.

Relevant Job Experience Essential Good knowledge of UNHCR administrative procedures and processes and exposure to provision of support services in an international organization. Desirable Knowledge of UN/UNHCR field operational realities, especially in hardship duty stations. Field experience with UNHCR and/or with other humanitarian organizations is an asset. High IT affinity and working experience of PeopleSoft/MSRP HR module, as well as with MSRP Financials and Focus.

Functional Skills UN-UN/UNHCR Administrative Rules, Regulations and Procedures HR-PeopleSoft Human Capital Management FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other) PG-Resource planning FO-Operational activities in hardship duty stations (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Operational context:

Occupational Safety and Health Considerations: To view occupational safety and health considerations for this duty station, please visit: https://wwwnc.cdc.gov/travel.

Nature of Position: The operational context in Sudan changed drastically when, on 15 April 2023, armed conflict broke out between the Sudanese Armed Forces (SAF) and Rapid Support Forces (RSF). The ongoing conflict continues to worsen the humanitarian conditions in Sudan, exacerbated pre-existing intercommunal and ethnic tensions, and triggered massive displacements. The context has changed in the last few months with improved access to some parts of the country though it remains unpredictable and volatile. There is an increasing interest from the development donors in the recent times to implement development projects in accessible areas which host large number of refugees and asylum seekers. UNHCR has been closely coordinating with these actors. As of early June, there were 10.1 million IDPs in Sudan which also includes IDPs who were displaced before the April 2023 conflict. Some of the old IDPs have been displaced multiple times. In the recent months, IDPs and Sudanese refugees especially from Egypt have returned to their place of origin. On the other hand, Sudanese refugees are also returning from South Sudan under adverse conditions. Since the start of conflict, over 4 million are displaced to the neighboring countries. The 2025 Humanitarian Needs and Response Plan (HRP) for Sudan estimates that there are 30.4 million in need of humanitarian assistance mainly due to the ongoing conflict. Ten out of 18 states are considered hard to reach and the humanitarian response in these areas is delivered mainly through cross line and cross border modalities. Sudan has historically hosted one of the largest refugee populations in Africa. Prior to the conflict, Sudan hosted 1.1 million refugees, majority of whom resided in Khartoum State. Since the start of conflict, UNHCR and partners have been able to map the internal movement of refugees within Sudan. Over 266,000 refugees have moved towards safer areas mainly in White Nile and Eastern states. There are an estimated 842,000 refugees and asylum seekers remain in Sudan. Due to the conflict in South Sudan, over 41,000 South Sudanese have arrived in Sudan mainly to White Nile and West Kordofan states. In addition, Sudan continues to receive new arrivals from Eritrea and Ethiopia.

While humanitarian response continues to alleviate suffering and provide lief-saving interventions to the population affected by the conflict including refugees and asylum seekers, there is a need to work together with a range of stakeholders to implement activities that promote peaceful co-existence, resilience and self-reliance for refugees, IDPs and their hosting communities. Despite the conflict, UNHCR remains committed to stay and deliver inside Sudan. International and national staff are present in accessible locations across the country, delivering protection and assistance to the forcibly displaced population both in response to the emergency and in line with UNHCR’s regular programmes. The Country Office, which was initially based in Khartoum, has been strategically restructured into three separate locations Port Sudan, Kassala and Nairobi to better facilitate its oversight functions.

The Assistant Human Resources Officer will play a central role in providing technical and strategic support in areas of human resources management concerning affiliate staff and will ensure compliance with UNHCR policies and UN Staff Rules and Regulations.

Under the direct supervision of the Human Resources Officer, the incumbent will be responsible for:

Supporting the Coordination/Communication with Senior Management Supporting MEDEVACs Supporting interviews Overseeing national staff vacancy management Serving as Co-Focal point for Training and capacity building Serving as MIP approver Supporting with Organigrammes for AOR Serving as Focal point for EVOLVE for AOR Serving as Back up of the Associate HR Officer Being PO Approver – Contractors/Consultants

Desired Candidate Profile:

“The ideal candidate will possess expertise in United Nations human resource management and a thorough understanding of UN staff rules. Experience with UNHCR is highly desirable and considered an added advantage. The candidate should be competent, energetic, organized, and outgoing, demonstrating a strong work ethic and a proactive attitude. Exceptional communication skills and the ability to thrive in a high-pressure office environment are essential.

Key qualifications and attributes include: • Proven experience in effectively managing and providing HR support to affiliate workforce • Extensive experience in recruitment and onboarding of affiliate workforce • Experience in providing orientation to new hired colleagues • Demonstrated experience in maintaining affiliate employee job data and employment records • Familiarity with Workday and COMPASS • Ability to maintain a high level of confidentiality in handling personnel records • Strong team orientation and collaborative mindset • Professionalism in addressing employee concerns • Solid analytical skills, with the ability to identify key issues, evaluate options, and provide clear recommendationsRequired languages (expected Overall ability is at least B2 level):

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Desired languages

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Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills

FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other), FO-Operational activities in hardship duty stations, HR-PeopleSoft Human Capital Management, PG-Resource planning, UN-UN/UNHCR Administrative Rules, Regulations and ProceduresEducation

Bachelor of Arts: Administration, Bachelor of Arts: Human Resources Management, Bachelor of Arts: LawCertifications

Work Experience

Competencies

Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaborationUNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Functional clearance

This position doesn't require a functional clearance

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Potential interview questions

Added 11 months ago - Updated 11 months ago - Source: unhcr.org