ASESOR DE NEGOCIO
Join our mission to support vulnerable children by providing excellent service in credit management.
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Overview
Join our mission to support vulnerable children by providing excellent service in credit management.
You have:
- Experience in credit management processes
- Strong customer service skills
- Knowledge of policy compliance and procedures
- Ability to recover loans and maintain quality portfolio
- Participation in training programs for emergency response
- Data analysis skills is a plus
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
- Cumplir con las Colocación de los Créditos Nuevos de manera Mensual de acuerdo al Rango al cual Pertenece. (Junior, Senior y Master).
- Tener un Estricto Control de las Renovaciones del Mes en curso como parte de dar un excelente Servicio a nuestro Clientes.
- Hacer Cumplir las Políticas del Crédito de Acuerdo a la Metodología Aplicada a la Región que prestas el Servicio.
- Recuperar Prestamos Garantizando la Calidad de la Cartera con menos del 3.0 % PAR >30 días de acuerdo al Reporte de Cartera al Cierre del Mes.
- Dar Seguimiento a los Protocolos que marca cada Etapa del Crédito.
- Cumplir con las Visita a los Grupos puntualmente de Acuerdo a la Frecuencia de pago. (Semanal. Catorcenal, Quincenal o Mensual).
- Hacer que los Clientes mantengan Permanencia dentro de VFM dando un Servicio de Calidad.
- Dar Seguimiento de manera inmediata a la Mora desde el 1er día de atraso asegurando el Pago a la Referencia grupal en las Instituciones que la empresa designe.
- Apegarse a las Políticas y Procedimientos con respecto a los Fraudes que la Institución marca con cada uno de sus Clientes.
- Cumplir con la Misión, Visión, Valores Organizacionales e impacto social.
- Participar en Programas de capacitación en emergencias, simulacros y en aquellos lugares donde se presenten eventos adversos, desastres, emergencias o incidentes.
Applicant Types Accepted:
Local Applicants Only
Potential interview questions
| Can you describe a time when you successfully managed a loan recovery process? | This question assesses your experience in handling difficult financial situations. | Provide a clear example, focusing on your role and the outcomes achieved. |
| How do you ensure that you provide high-quality service to your clients? | The interviewer seeks to understand your approach to customer service. | Pro members can see the explanation. |
| What strategies would you implement to manage policy compliance effectively? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you handle a situation where a client is consistently late on payments? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience in working under pressure during emergency situations. | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of a successful training or development program you've participated in? | Pro members can see the explanation. | Pro members can see the explanation. |
| What measures do you take to adapt your service to the needs of different clients? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you keep track of important policy updates and changes relevant to your role? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 3 months ago
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Updated 3 months ago
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Source:
wvi.org
