Area Manager Burkina Faso, Dori

Lead NRC’s area operations in Dori, ensuring high standards of project delivery.

NRC - Norwegian Refugee Council

Open positions at NRC
Logo of NRC
BF Travel; Dori (Burkina Faso)

Overview

Lead NRC’s area operations in Dori, ensuring high standards of project delivery.

You have:

  • Minimum 3-5 years of experience working as a Senior Project Manager / field manager in a humanitarian and recovery context
  • Previous experience working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in French and proficiency in English, both written and verbal
  • Knowledge of the context in West Africa and Burkina Faso in particular
  • Experience working in insecure / hard to reach locations
  • Experience managing safety and security
  • Competencies in humanitarian and access negotiations
  • Handling insecure environments
  • Strategic thinking
  • Empowering and building trust
  • Managing performance and development
  • Managing resources to optimise results
  • Coping with change

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

Background

The humanitarian crisis in the Central Sahel remains severe, complex and fast evolving, driven by conflict, displacement, climate shocks, food insecurity and shrinking operational space. In Niger and Burkina Faso, millions of people continue to require humanitarian assistance; while underfunding, insecurity and access constraints place sustained pressure on principled humanitarian action and programme quality.

NRC is currently working in Burkina Faso, with staff dedicated to assisting people affected by conflict. Its humanitarian interventions are based on programming expertise in core competencies including Shelter, Site Management, Education, WASH, Protection from Violence, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people. Humanitarian access remains challenging, with substantial administrative and bureaucratic requirements for NGOs. NRC has consolidated its geographic scope and maintains operational bases in Dori (Liptako / Soum) and Fada (Goulmou / Sirba / Tapoa).

Within the Central Sahel Multi-Country Office (MCO) model, Burkina Faso and Niger are managed under a unified structure led by the Central Sahel MCO Country Director, while maintaining strong Area Office delivery hubs.

The Area Manager – Dori is responsible for leading NRC’s area operations in the Liptako / Soum area, ensures high standard of project delivery and contributes to multi-country coherence through participation in the Multi-Country Management Group (MCMG).

Find out more about NRC https://www.nrc.no/ and Watch this short video to see NRC in action https://vimeo.com/736782633

What we are looking for

The Area Manager – Dori is responsible for leading NRC’s area operations in the Liptako / Soum area, ensures high standard of project delivery and contributes to multi-country coherence through participation in the Multi-Country Management Group (MCMG).

What you will do

  • Overall responsibility of managing the Area Office including potential sub offices
  • Responsible for overall staff security, including completing security risk assessments for the area and possible new areas of intervention
  • Support needs assessment in the region, ensure the implementation of all projects active in the area in line with the agreed standards and donors’ requirements; this includes ensuring that NRC’s data collection systems are in place and information is properly stored and analyzed
  • Support the team in identifying the gaps for further programming and development, and participate in assessments for new areas of operation, possible areas of intervention, aiding the development of program strategy for implementation.
  • Lead on access strategy and its implementation in hard-to-reach areas, in close collaboration with CD and relevant colleagues at the country level. This includes contextualizing, adapting, and implementing SOPs and procedures to ensure effective provision of assistance to hard-to-reach areas
  • In conjunction with Country Office, liaise with donors on new funding and operational areas of programming, liaise regularly with local authorities (political and security), donors and humanitarian actors in the operational area. This includes support in the development of concept notes, project proposals, and budgets for scale-up of post emergency activities
  • Represent NRC at coordination platforms at area level and provide regular feedback and input to advocacy initiatives
  • Overall responsibility for staff management. Recruitment of qualified staff for the area office, in close collaboration with HR and support team in the Country Office, lead by example the teams on the ground on NRC’s core values (dedication, innovation, inclusion and accountability). Ensuring training is provided to all staff and capacity building initiatives are in place, work and development plans are completed by all staff in the operational area, and performance feedback sessions are conducted on a minimum quarterly basis
  • Ensure sound financial management, including the Master Budget is covered and up to date, reflecting cost-efficient use of the available funding

Please download the detailed job description to learn more about the position JD Area Manager Dori .pdf

What you will bring

1.Professional Competencies

  • Minimum 3-5 years of experience working as a Senior Project Manager / field manager in a humanitarian and recovery context
  • Previous experience working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in French and proficiency in English, both written and verbal

Context related skills, knowledge and experience

  • Knowledge of the context in West Africa and Burkina Faso in particular
  • Experience working in insecure / hard to reach locations
  • Experience managing safety and security
  • Competencies in humanitarian and access negotiations

2.Behavioural competencies

  • Handling insecure environments
  • Strategic thinking
  • Empowering and building trust
  • Managing performance and development
  • Managing resources to optimise results
  • Coping with change

NRC Leadership profile:

  • Build meaningful relations
  • Act with integrity
  • Empower people
  • Deliver results

What we offer

  • Duty station:Dori, BurkinaFaso
  • Contract: 6months Fixed Contract with possibility of extension/subject to funding
  • Salary &Benefits: Grade 10 on NRC’s National salary scale
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
  • Find out more about the benefits of working for NRC https://www.nrc.no/career/what-we-offer/
  • Kindly send any questions about the application process to: [email protected]. Applications sent via email will not be accepted. Please check your application status on your NRC application profile.

Potential interview questions

Describe a time you managed a project in a complex humanitarian situation. What challenges did you face? This question assesses your experience in handling complexity and problem-solving in challenging contexts. Provide a specific example, focusing on the situation, your actions, and the outcomes.
How do you ensure your team's safety in insecure environments? The interviewer wants to understand your approach to safety management. Pro members can see the explanation.
What strategies do you use to maintain open communication within your team? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you navigated a negotiation with local authorities? Pro members can see the explanation. Pro members can see the explanation.
Describe your experience in financial management for humanitarian projects. Pro members can see the explanation. Pro members can see the explanation.
How do you empower your team and build trust? Pro members can see the explanation. Pro members can see the explanation.
What methods do you use to assess the needs of affected communities? Pro members can see the explanation. Pro members can see the explanation.
How do you handle performance development and feedback in your team? Pro members can see the explanation. Pro members can see the explanation.
Added 1 day ago - Updated 2 hours ago - Source: nrc.no