Administrative/ Claims Assistant

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

UNMISS was established in 2011 under the auspices of the UN Department of Peacekeeping Operations (DPKO); subsequently, UNMISS mandate has been renewed through resolutions 2057 (2012), 2109 (2013), 2155 (2014), 2187 (2014), 2223 (2015), 2241 (Dec. 2015), 2304 (2016) and 2327 (2016), 2392 (Dec. 2017), 2406 (Mar. 2018), 2459 (Mar. 2019), 2514 (Mar. 2020), 2567 (Mar. 2021), 2625 (Mar. 2022).

Under the direct supervision and guidance of the Chief, Claims and Property Survey Unit – Committees and Boards, the Claims Assistant shall be responsible for the following duties.

Property Survey Board (PSB)

• Assists in the smooth Management of Claims and Property Survey Unit and ensures its effective and efficient operation when required. • Assists in the provision of the secretarial support to the Chief of the Unit, the Chairperson of the Local Property Survey Board (LPSB), the Chairperson of the Local Claims Review Board (LCRB) and acts as Secretary of the LCRB and LPSB. • Assists in reviewing all documentation received from various Sections of UNMISS including UN Security Investigation Reports, UN Military Police/Local Police Reports, Board of Inquiry Reports, on losses, shortages, damage overages, unserviceability and other irregularities, for property write-off. • Daily monitoring of the Umoja platform for approved write-off notifications in order to initiate PSB action. • Prepares Umoja reports of approved notifications weekly and submits to the supervisor for review and action. • Drafts property survey board cases for loss, theft, wear and tear, surplus, sale, gifting, and traffic accidents for review by the supervisor and subsequent review by the Board. • Decommissions Delegated Authority (DA) and Local Property Survey Board (LPSB) cases in Umoja within two (2) days of approval of the decision makers (DMS/PMO). • Prepares Headquarters Property Survey Board (HPSB) cases for the supervisor’s review and submission to HPSB, UNHQ, New York. • Processes all cases submitted to the Unit for write-off within thirty (30) days in accordance with IPSAS Framework, Property Survey Board Guidelines and UN Financial Rules. • Liaises with Commodity Managers on various assets for which additional information is required to initiate PSB action. • Processes and maintains electronic data of the Unit and flags cases of possible financial assessment against mission personnel for the supervisor’s review. • Assembles data and drafts the Unit’s response to audit queries and provides statistical reports of written-off cases, especially property, plant and equipment. • Produces weekly and monthly reports for LPSB, LCRB and Insurance cases.

Local Claims Review Board (LCRB)

• Reviews all UN Security Investigation Reports for loss and/or damage to personal property of UNMISS personnel and local third parties and determines admissibility within the relevant rules of procedure. • Drafts LCRB case presentations with analytical skills and recommendations for review by the supervisor and subsequent submission to the Board.

Insured Claims – Third Party Traffic Accident Claims

• Assists in the timely submission of UN Security Investigation Reports to the UN insurance representatives (Adjusters) in South Sudan. • Prepares reports of third-party cases approved and settled and pending settlement with the Adjuster.

• Accountability • Adaptability and flexibility • Creativity • Judgement and decision-making • Planning and organizing • Professionalism • Self-management

Claims review, Property Survey, Administration, or other relevant programmes.

Experience with ERP Platform and reporting is desirable, as is experience working in the UN or other international development organization. Prior experience with UMOJA is an added advantage.

Excellent oral and written skills; excellent drafting, formulation, reporting skills.

Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with other Sections within UNMISS.

Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel.

Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment.

Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.

Sound security awareness.

Have affinity with or interest in Claims and Property Survey, volunteerism as a mechanism for durable development, and the UN System.

Living conditions vary between UNMISS duty stations. Each duty station where UNMISS has a field presence has basic residential camp facilities, which includes running water and electricity. Candidates should be aware that accommodation may be austere with the possibility of water shortages and power blackouts. On arrival in Juba accommodation will be on a share basis. Ablutions will also be shared. As the accommodation situation improves single unit accommodation, with an attached ablution, should become available in all locations. Hard wall accommodation is available in Juba.

All UNMISS duty stations apart from Entebbe, Uganda are considered non - family duty stations. The security level of UNMISS duty stations is classified by the UN Department of Safety and Security (UNDSS) who will brief on arrival. A number of locations in South Sudan are prone to conflict.

Primary health care services (preventive and curative) are provided in 11 United Nations Owned Equipment (UNOE) Level-I clinics, 21 Contingent Owned Equipment (COE) Level-I clinics, 4 COE Level-II medical facilities within the mission area and the establishment of contractual agreements for Level-III and Level-IIII care outside the mission area. The 4 Level-II facilities available in Juba, Bor, Malakal and Wau, run by the Troop Contributing Countries (TCC), take referrals from the Level-I clinics and provide hospital-based care.

The climate is tropical with a rainy season in many areas, which should normally span from around April to October. Ability to live and work in difficult and harsh conditions is essential.