Administration Technical Assistant Iraq Baghdad

Manage travel and accommodations for staff in Baghdad

This opening expired 1 year ago. Do not try to apply for this job.

NRC - Norwegian Refugee Council

Open positions at NRC
Logo of NRC

Application deadline 1 year ago: Thursday 15 Aug 2024 at 20:59 UTC

Open application form

Overview

Manage travel and accommodations for staff in Baghdad

You have:

  • Minimum 2 years of experience in the administration role.
  • Experience from working as a Support Function Officer in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts.
  • Documented results related to the position’s responsibilities.
  • Working knowledge of English.
  • Fluent in Arabic.
  • Strong organisational and team working skills.
  • Good cultural awareness and sensitivity.
  • Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communication.
  • Handling insecure environments.
  • Planning and delivering results.
  • Working with people.
  • Analysing.
  • Communicating with impact and respect.
  • Coping with change.

Contract

This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

NRC is committed to our localisation strategy including with respect to our workforce in Iraq, whenever possible NRC will recruit new staff from the local area of the programme operations.

NRC will endeavour to hire staff that together represent the balance of diversity in the governorate of operations

"This position is specifically tailored for individuals who hold Iraqi citizenship”

Qualifications

Professional competencies

  • Minimum 2 years of experience in the administration role.
  • Experience from working as a Support Function Officer in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Working knowledge of English
  • Fluent in Arabic
  • Analytical skills
  • Proven ability to plan and implement
  • Motivated and keen to learn
  • Strong organisational and team working skills
  • Good cultural awareness and sensitivity
  • Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communication

Behavioral competencies

NRC has identified the following behavioural competencies that are critical for all staff working with NRC

  • Handling insecure environments
  • Planning and delivering results
  • Working with people
  • Analysing
  • Communicating with impact and respect
  • Coping with change

What We Offer

We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.

We are also looking for people who share our values:

  • To be dedicated in what we do;
  • To be innovative with our solutions;
  • To act as one unified and inclusive team;
  • To be accountable to the donors that make our work possible; the people we exist to serve, and to each other… the members of our NRC family.

Contract Duration: until 31 December, 2024 (our contract renewal cycle runs from January to December) Duty Station: Baghdad- Iraq Health Insurance is provided Salary: G4/S1, According to NRC’s Iraq salary scale and terms and conditions.

For more information please read the Job Description

Responsibilities

Purpose of the role

The role involves managing travel and accommodation arrangements for staff and visitors in the Baghdad office, including booking flights, hotels, and guest house accommodations. It requires maintaining records of staff housing, coordinating with landlords for office and guest house maintenance, and handling office supplies and stationery purchases. The position also includes organizing events, ensuring office cleanliness, and processing payments for contingent and daily workers in accordance with Finance SOPs.

What you will do

  • Adhere to NRC policies, tools, handbooks and guidelines
  • Assist with the implementation of the admin function portfolio according to plan of action
  • Prepare and develop status reports as required by management
  • Ensure proper filing of Admin related documents
  • Promote and share ideas for improvement of the administration function

Specifically, you will;

  • Arrange for staff and visitors, flight bookings, hotel accommodation and hospitality arrangements in Baghdad office.
  • Make appointments and keep itineraries for NRC visitors when required.
  • Facilitate the accommodation arrangements of visitors and staff in guest houses.
  • Maintain records of allocation staff accommodation in NRC guest houses and alert the line manager/s about accommodation situation.
  • Coordinate with the landlords for office and guest house on issues related to maintenance, utility payments and lease agreements.
  • File administrative documents according to procedures and maintain stock of office supplies in Baghdad office.
  • Purchasing office stationery, phone credit cards and office supplies for guesthouses and office such as Gas, keys, SIM cards etc.
  • Hotels reservations for training, workshops, NRC events, meetings and conferences.
  • Ensure that Baghdad office is kept clean, tidy and organised. Liase with Logistics when disposal processed need to be undertaken.
  • Responsible for preparing office contingent workers’ payments in line with Finance SOP and passing to Finance
  • Responsible for preparing office daily workers’ payments in line with Finance SOP and passing to Finance
  • Act as the fleet focal point when needed.
  • Provide other support as requested by the line manager.

Potential interview questions

Can you describe a time when you had to manage travel arrangements under tight deadlines? This assesses your organizational and time management skills in a fast-paced environment. Provide specific examples that showcase your ability to prioritize and handle stress.
How do you handle difficult situations with landlords or service providers? This question evaluates your conflict resolution skills and ability to maintain good relationships. Pro members can see the explanation.
Describe a situation where you had to work with a diverse team. How did you ensure inclusivity? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to keep your workspace organized? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of a time you implemented a process improvement? What was the outcome? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: nrc.no