Youth Programme Technology Contractor, Beirut, Lebanon, 7 months

Contract

This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, innovation

The Youth Programme Technology Consultant, under supervision of the Programme Officer, is expected to support UNICEF Lebanon’s YAD section by providing expertise, technical knowledge, staff support, and other related resources necessary to the digital learning solutions, EdTech, and product/platform development to manage projects under the PROSPECTS program implemented by a national partner, in collaboration World Bank (WB).

The selected candidate will provide overall guidance and advice to the section in relation to digital learning solutions and will support the implementation of the employment platform. As such, the incumbent will be the resource person for programmes which include digital solutions components, including liaising with partners, with tech companies, and key stakeholders.

The main deliverables that the consultant will be responsible to deliver against are as per the below:

(1) Provide technical and operational support to obtain digital context services on the digital employment platform:

Main tasks: - Manage the coordination with partner ensuring the product vision.

• Maintain desired youth-impact of the platform
• Ideate on potential solutions.
• Define the leverage vs. Build approach.
• Maintain the business flow of the system
• Maintain the product roadmap with outcomes, broad timeframes, and themes.
• Support the implementing partner on the development of the Minimum Viable product (MVP) and ver. 1 of the solution.
• Maintain process documentation for the MVP1st and ver.1, including tech development, user stories, technology stack and digital infrastructure, review, user acceptance, and Content development.
• Support the implementing partner with approval of final release and product transfer.
• Ensure quality assurance in the technology development and make it efficient and effective as per UNICEF quality standards.

2) Lead the discussion with the tech companies, World bank and Forward MENA related to the provision of digital skills training and content that will be delivered on the employment platform.

Main tasks: - Attend meeting with tech companies, the WB, and the implementing partner.

• Understand the system learning model vs. opportunities and propose training courses and learning paths.
• Translate business objectives into developmental goals and training activities.
• Expertise with a variety of learning formats; whether that is an interactive e-learning course, engaging video, or any other learning intervention and organize trainer sessions for local training teams.
• Coordinate technical support to the project
• Develop and implement a scaling plan for the tech training that will be on the platform.
• Support in identifying the required skills bank, training, and providers to secure jobs for young people.
• Support on finalizing the criteria of the courses that will be implemented in the platform (entry level digital skills, intermediate level digital skills and advanced level training).

3) Provide monitoring and quality checks of technology development, adopting an agile approach to platform development and testing.

Main tasks:

• Quality assurance improving the technology development and making it efficient and effective as per UNICEF quality standards and policies.
• Applying an agile approach to validated learning during product testing including a “build-measure-learn” feedback loop.
• Ensuring human-centered design is at the core, involving beneficiaries and users in the design and development of the product in collaboration with the UX/UI designer.

How can you make a difference?

Work Assignment Expected Results: (the tasks are required to be submitted on monthly basis)

Tasks/Milestone:

• Manage the coordination with partner ensuring the product vision.
• Maintain desired youth-impact of the platform
• Ideate on potential solutions.
• Define the leverage vs. Build approach.
• Maintain the business flow of the system
• Maintain the product roadmap with outcomes, broad timeframes, and themes.
• Support the implementing partner on the development of the Minimum Viable product (MVP) and ver. 1 of the solution
• Maintain process documentation for the MVP1st and ver.1, including tech development, user stories, technology stack and digital infrastructure, review, user acceptance, and Content development.
• Support the implementing partner with approval of final release and product transfer.
• Ensure quality assurance in the technology development and make it efficient and effective as per UNICEF quality standards.
• Attend meeting with tech companies, the WB, and the implementing partner.
• Understand the system learning model vs. opportunities and propose training courses and learning paths.
• Translate business objectives into developmental goals and training activities.
• Expertise with a variety of learning formats; whether that is an interactive e-learning course, engaging video, or any other learning intervention and organize trainer sessions for local training teams.
• Coordinate technical support to the project
• Develop and implement a scaling plan for the tech training that will be on the platform.
• Support in identifying the required skills bank, training, and providers to secure jobs for young people.
• Support on finalizing the criteria of the courses that will be implemented in the platform (entry level digital skills, intermediate level digital skills and advanced level training).
• Quality assurance improving the technology development and making it efficient and effective as per UNICEF quality standards and policies.
• Applying an agile approach to validated learning during product testing including a “build-measure-learn” feedback loop.
• Ensuring human-centered design is at the core, involving beneficiaries and users in the design and development of the product in collaboration with the UX/UI designer.

Deliverables/Outputs:

• Sub-deliverable 1: provide overall guidance and advice to the section in relation to digital learning solutions – 80% of payment.
• Sub-deliverable 2: Monitoring and quality checks – 20% of the payment

To qualify as an advocate for every child you will have…

• An advanced university degree (Master’s) in MIS, electronic engineering, computer science, software engineering, or any other relevant fields.
• A minimum of Seven (07) of relevant professional experience in the technology industry.
• Extensive experience in designing and facilitating digital learning solutions and designing skill frames based on tech-centered approach.
• Experience in system and content integration and using APIs to call information from different platforms.
• Knowledge of learning principles, learning style theory, participatory methods, instructional design, appreciative inquiry, whole systems thinking, and related topics.
• Experience in designing and delivering learning activities.
• Experience in designing storyboards for e-learning, LMS platform, videos, and animations.
• Experience in market tech-solutions and digital modules certifications.
• Undergraduate or advanced university degree in a relevant field- preferably data-related.
• Fluency in written and spoken English and Arabic.
• Ability to communicate effectively and professionally with diverse stakeholders (written and oral).
• Attention to details and deadline-driven with strong organizational skills and the ability to perform multiple tasks and balance competing priorities often within a limited timeframe.
• Highly self-motivated and able to work independently as well as in team settings.
• Demonstrated ability to work effectively as a member of a fast-moving and multicultural team.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.