WPE Senior Case Management and Community-Based Protection Officer

Lead implementation and quality assurance of GBV case management services.

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IRC - The International Rescue Committee

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Overview

Lead implementation and quality assurance of GBV case management services.

You have:

  • Master's degree or higher in social work, psychology, sociology, pedagogy or a related humanitarian or social science field.
  • Proven experience in implementing GBV case management services, with a strong understanding of the Inter-Agency GBV Case Management Guidelines, GBVIMS, and the Minimum Standards for GBViE in humanitarian settings.
  • At least 2 years of experience in supervising and mentoring case management or protection teams, including performance management, coaching, and capacity building.
  • Experience in conducting community-based protection activities such as safety audits, participatory risk assessments, and engagement with women-led groups.
  • Strong organizational and documentation skills, with proficiency in office software (e.g., Microsoft Word, Excel, Google Workspace).
  • Fluency in Ukrainian and English is required.
  • Experience in working with data collection platforms such as KoBoToolbox and CommCare is highly desirable.
  • Strong commitment to humanitarian values, including adherence to safeguarding policies, the Child Safeguarding Policy, and the Prevention of Sexual Exploitation and Abuse (PSEA) standards.

Potential interview questions

Can you describe your experience with GBV case management services? This question seeks to understand your background in case management, specifically related to GBV. Provide specific examples of your previous work, highlighting your role and contributions in implementing GBV case management services.
How do you ensure that all interventions are survivor-centered and confidential? The interviewer wants to assess your understanding of confidentiality and client-centered approaches. Pro members can see the explanation.
What strategies have you employed for community engagement in protection activities? Pro members can see the explanation. Pro members can see the explanation.
How do you handle and resolve conflicts within a multidisciplinary team? Pro members can see the explanation. Pro members can see the explanation.
Describe your experience in developing and delivering training programs. What key elements do you focus on? Pro members can see the explanation. Pro members can see the explanation.
What tools or methods do you use for data analysis and ensuring data protection? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of a time when you had to manage a complex GBV case? What was your approach and the outcome? Pro members can see the explanation. Pro members can see the explanation.
How do you keep updated on the latest guidelines and standards in GBV management? Pro members can see the explanation. Pro members can see the explanation.
Added 10 months ago - Updated 9 months ago - Source: rescue.org