Workforce Job Developer

Major Responsibilities:

General Outreach

· Develop and implement ongoing employer and training provider outreach goals and tiers of engagement activities to ensure client placement within specific careers

· Train public, non-profit, and private sector partners on benefits of hiring refugee and immigrants and best practices in working with refugee populations

· Represent the IRC in the community, sharing information on IRC programs and services

Employer Development

• Conduct employer outreach to identify job opportunities and develop, cultivate, and maintain positive relationships with area employers in specific sectors

• Educate employers on the strengths of a refugee workforce as well as relevant right to work documentation

• Act as a liaison between the IRC, employers, clients, and community partners

• Communicate and collaborate across multiple programs and staff regarding employment opportunities, client referrals, and new-hire onboarding processes

• Provide job coaching to refugees and other low-income individuals as necessary, which may include intake, assessment, orientation, and skill-building workshops such as interview practice to clients

• Research and attend relevant job development opportunities such as job fairs, community events, job site tours, etc

• Monitor job performance, wage level, and employer/employee satisfaction;

• Assist clients and employers with any post placement issues and ensure that employer feedback informs service delivery for active program participants

• Achieve monthly, quarterly, and annual job placement goals

Training and Education Partnership Building

• Work with local community colleges and other local providers to access short-term trainings including Career Technical Education (CTE) to make a long-term impact on client employability in specific fields

• Plan and implement workshops and development activities for active clients to prepare for training programs and eventual job placement

• Engage local training providers in IRC service delivery including during internal IRC workshops

· Collaborate with new and existing training providers to ensure opportunities are affordable for IRC clients and IRC’s budgeted cost per participant

· Adjust training platforms and providers based on feedback from employer partner needs as well as client needs and preferences, including the need for remote trainings

Reporting and Service Documentation

· Ensure timely and accurate compliance on all reporting requirements, including database management, case noting, and file maintenance

· Use ETO as assigned to track client services, outcomes, and metrics; develop tracking systems for auxiliary information

· Update internal trackers using Excel and complete ongoing quality assurance monitoring

· Track and adhere to the program budget throughout the project duration

· Regularly evaluate and report on quality of placements, including indicators such as cost-per-participant, health benefits, wage level, retention rates, satisfaction level

· Regularly evaluate and report on quality of employer relationships, including number and quality of new employer and training relationships, number of employers hiring IRC clients per sector

Other Responsibilities

• Supervise and assist program interns and volunteers

• Participate in all program meetings, staff development activities, and fully engages as a member of the team

• Comply with all policies, procedures and protocols of the agency

• Other related duties as assigned

Key Working Relationships:

Position Reports to: Workforce Development Manager

Position directly supervises: Interns and volunteers

Indirect Reporting: Senior Direct Services Manager, Career Development Coordinator Internal and/or external contacts: Coordinates regularly with Economic Empowerment team and local partners

Job Requirements:

Education: Bachelor’s degree or 4+ years’ relevant work experience

Work Experience:

· 2 years' experience developing outcome-driven partnerships required

· 2 years’ experience in workforce development preferred

Demonstrated Skills and Competencies:

· Excellent written and verbal communication skills, including negotiation, public speaking and presentation creation

· Strong interpersonal skills for effective networking and influence. Proven ability to foster and manage client and partner relationships

· Proven ability to take initiative, creatively problem solve and collaborate in a fast-paced work environment

· Demonstrated experience in system development, case management, and/or sales and marketing

· Excellent organizational skills with the ability to track and follow up on dynamic information

· Ability to work efficiently across a team to reach specific measured outcomes

· Experience using data and fiscal tracking systems strongly preferred

· Proficiency in Microsoft Office Suite required

Language Skills: Proficiency in a refugee language such as Dari, Farsi, Pashto, or Arabic, an asset

Working Environment: Standard office environment including regular travel to employer sites.

FLSA Status: Non-Exempt

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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