WFP Innovation Accelerator - Business Support Assistant G4, Munich

WFP - World Food Programme

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Application deadline in 3 days: Friday 21 Jun 2024 at 00:59 UTC

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.

We are seeking to fill a Fixed Term position of Business Support Assistant G4 in the WFP Innovation Accelerator (INKA) based in Munich, Germany.

Please note that this vacancy announcement is being issued internally and externally.

Please note that this is a local recruitment. Candidates must be residents of Germany and have a legal work permit there. In addition, candidates must reside in Germany, within commuting distance to the location of the office in the duty station Munich, Germany (Josephspitalstrasse 3, 80331, Munich) at the time of application or, if not residing within commuting distance at the time of application, candidates must be willing to relocate to Munich, Germany at their own cost before taking up the assignment. WFP shall not be responsible for any costs associated with such relocation nor shall WFP assist or otherwise be involved in obtaining residency status or legal work permits. Preference will be given to candidates who reside within commuting distance of Munich, Germany.


The World Food Programme (WFP) is the United Nations frontline agency fighting hunger. WFP reaches more than 100 million people every day - delivering food assistance in emergencies and working with smallholder farmers, communities, and governments to improve nutrition and build resilience.

The WFP Innovation Accelerator was named by Fast Company as Most Innovative Non-Profit Organization 2021 for its work in identifying, nurturing, and scaling disruptive start-ups and innovations to end global hunger. Based in Munich, Germany, the Innovation Accelerator provides WFP employees and start-ups with funding, hands-on support, and access to WFP’s global operations. Through the Accelerator, WFP is leveraging unprecedented advances in digital innovation - such as mobile technology, artificial intelligence, and blockchain - and new business models to transform the way it serves vulnerable communities across the world. In 2021, Accelerator supported innovations that positively impacted the lives of 9 million people globally. Most recently, the Accelerator runs programs for external partners such as the Bill & Melinda Gates Foundation and others.

More information here: and


The Business Support Assistant will report to the Head of Innovation Accelerator and will be expected to deliver a range of business support activities to ensure effective delivery of timely and quality services. The selected incumbent will also act as Executive Assistant to the Head of the Innovation Accelerator and will perform duties such as, but not limited to, calendar and travel management and supporting the overall office management of the Innovation Accelerator (INKA), including performing duties in the absence of other Business Support Assistants.

The Business Support Assistant will be required to produce accurate and organized work and demonstrate good teamwork, proactiveness and communication skills while working in a multicultural environment with individuals of different races, cultures, and backgrounds.

KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive):

  1. Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
  2. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
  3. Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
  4. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
  5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function
  6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
  7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
  8. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
  9. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

SPECIFIC POST REQUIREMENTS (As required by the Hiring Manager)


  • Some experience in general administrative work.
  • Some experience in calendar/schedule management, travel arrangements, including flights/hotel bookings and protocol support.
  • Some experience in supporting executive management or a CEO office.
  • Some experience supporting the preparation of correspondence, information/communication materials.


  • Some experience supporting the organization of events (on-site and virtual events).
  • Some knowledge of procurement processes.
  • Some experience creating and maintaining filing structures and electronic records.
  • Some experience liaising with internal and external stakeholders/entities for sharing and collating information.
  • Experience working in a United Nations common system, international organization or non- governmental organization or some Knowledge of UN system administrative policies, rules and regulations and procedures.


Education: Completion of secondary school education.

Experience: Four or more years of experience in general administrative work.

Language: Fluency in both oral and written communication in English (Level C) and German (Level B).

Knowledge & Skills:

  • Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
  • Knowledge of work routines and methods in order to complete processes under minimal supervision.
  • Uses tact and courtesy to give and receive information to a wide range of individuals.
  • Ability to identify data discrepancies and rectify problems requiring attention.
  • Ability to offer guidance or basic on-the-job training to more junior staff

WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR as outlined in the Generic Job Profile ‘Business Support Assistant G3’ apply

Leads by Example with Integrity:

  • Upholds WFP values, principles, and standards: Demonstrates the WFP values, principles and standards
  • Respects others and values diversity: Values diversity using respectful and inclusive language
  • Stays focused and calm under pressure: Stays focused and calm when under pressure
  • Demonstrates humility and a willingness to learn: Shows humility and a willingness to learn and share knowledge, seeking and acting on feedback, and taking up opportunities to develop

    Drives Results and Delivers on Commitments:

  • Delivers results for maximum impact Is accountable for the delivery of results

  • Delegates appropriately Seeks guidance and support where needed
  • Adapts readily to change Adapts readily to change adjusting work as needed

    Fosters Inclusive and Collaborative:

  • Is inclusive and collaborative Promotes teamwork by sharing ideas and openly raising issues

  • Gives timely and constructive feedback: Gives timely and constructive feedback to others
  • Builds and shares new perspectives Listens attentively to others and shares views

Applies Strategic Thinking:

  • Communicates and fulfils WFP’s vision Embraces WFP’s vision and how it impacts their role
  • Embraces curiosity and new ways of doing things Shows curiosity and implements new ways of doing things when relevant
  • Analyses and evaluates data Gathers data and shares knowledge to inform team activities
  • Considers the impact of decisions Asks questions to understand the impact of decisions for their objectives

Builds and Maintains Sustainable Partnerships:

  • Builds partnerships Acts professionally with external partners
  • Collaborates to deliver common objectives Works together with partners to deliver common goals

Terms and Conditions

WFP offers an attractive compensation and benefits package, including a competitive salary package (,pension plan, medical insurance and paid leaves.

Please visit the following websites for detailed information on working with WFP. Click on: “Our work” and “Countries” to learn more about WFP’s operations.

Applicants must:

  • Be German Residents holding a valid passport and/or identity card, or a valid Resident Permit to work and live in the country.
  • Reside within commuting distance (100-kilometer radius or distance that can be covered within 1.5 hours by car or public transport under average conditions of traffic, weather, and roads) to the office location at the duty station (Josephspitalstrasse 3, 80331, München). If not residing within commuting distance at the time of application, candidates must be willing to relocate to Munich, Germany at their own cost before taking up the assignment. WFP shall not be responsible for any costs associated with such relocation nor shall WFP assist or otherwise be involved in obtaining residency status or legal work permits.

Please note that this is a local recruitment. Locally-recruited employees must have the right to reside and work full-time without restrictions in the country of assignment for the entire duration of their employment with WFP, failing which WFP reserves the right to withdraw an offer of employment and/or terminate the employment relationship. This right must be obtained independently by the candidate prior to applying to WFP, and WFP may seek proof thereof at any point during the recruitment process and/or subsequent employment with WFP. WFP shall not accept any responsibility or liability to act as a sponsor or to otherwise facilitate the issuance, maintenance, renewal, extension, or conversion of the candidate's residency and/or work "permit" for the purpose of employment with WFP.

Please note that only applications submitted in English via WFP careers web site will be considered.

Deadline for applications: 20 June 2024

Ref. VA: 833315

WFP is committed to diversity and inclusion within its workforce, and encourages all qualified candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the selection & recruitment process, and for work-related needs upon joining the Programme. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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