Website Development - Information Technology Support

IT & Telecom Information Management

Overview

Support web technology projects and ensure enhanced service delivery.

You have:

• University degree in information technologies, digital communication, or a combination of education and work experience.
• Minimum of three years of experience in information systems management, programming, and technical writing.
• Fluency in oral and written English is required.
• Experience with PHP, JavaScript, HTML/CSS, XML, and Drupal is required.
• Applicants must possess technological awareness and willingness to learn.
• Demonstrates professionalism and attention to detail.

Result of Service The Individual Contractor will be expected to support various ongoing web technology projects and operations to ensure enhanced and uninterrupted service to the Secretariat.

Work Location This contract will be fulfilled from home and no travel will be required.

Expected duration 6 months

Duties and Responsibilities The Individual Contractor will be responsible for performing the following duties, as required:

• Provides technical support on relevant websites and workspaces (Drupal 7 and 9) including applying security updates, resolving bugs and performing maintenance and recovery; requests, implements, provides operational support and maintains various other applications;
• Assess and implement the upgrade of specific small/medium-sized Drupal 7 websites to Drupal 9.
• Develops further Drupal functionalities and modules as necessary based on needs assessments;
• Assists with webpage layout using the Bootstrap framework;
• Assists with needs assessment for new systems (including modifications to existing information systems); Performs ongoing reviews with users and other developers and responds to requirements;
• Provides helpdesk technical support to the Secretariat staff on various web-related issues on an ad-hoc basis;
• Assists in the preparation of technical and user documentation, as well as in the production of training materials;

• Performs other related duties as required.

  Qualifications/special skills Competency:

  • Professionalism: Pays high attention to detail without forgetting the big picture of the project. Responds to changing requirements and assignments. Applies good judgment in the context of assignments given. Demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
• Technological Skills & Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technologies.
• Planning & Organizing: Develops clear objectives that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
• Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed

Academic Qualifications:

A university degree in information technologies, digital communication or a combination of academic education and qualifying work experience may be accepted.

Experience:

A minimum of three years of experience in information systems management, programming, technical writing and related area. Experience with PHP, JavaScript, HTML/CSS, XML, and technologies such as Drupal, Bootstrap, Git is required.

Language:

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required.

Additional Information The Convention on the Conservation of Migratory Species of Wild Animals (CMS) is an environmental treaty of the United Nations, which provides a global platform for the conservation and sustainable use of migratory animals and their habitats. The Agreement on the Conservation of African-Eurasian Migratory Waterbirds (AEWA) is one of the largest regional Agreements developed under the framework of CMS dedicated to the conservation of migratory waterbirds and their habitats across Africa, Europe, the Middle East, Central Asia, Greenland and the Canadian Archipelago.

The Individual Contractor will work under the supervision of the Coordinator of the Common CMS and AEWA Information Management, Communication and Awareness-Raising Unit.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: careers.un.org