Web Content Strategist/Writer

Consultant Communications & PR

Overview

Provide advisory support and improve web content alignment with OHCHR standards.

You have:

• First degree in communications, journalism, international relations, humanities, social sciences, public administration or a related field.
• 7 years of experience in web content writing, editing and web/digital content strategy.
• Experience performing web content audits is required.
• Experience collaborating with and providing guidance to multiple content stakeholders on how to create/adapt content in alignment with content strategy is required.
• Experience creating and managing content guidelines is required.
• Knowledge of OHCHR and the UN human rights system is desirable.
• Project management experience is desirable.
• Knowledge of Drupal CMS is desirable.
• Fluency in oral and written English.
• Knowledge of French will be an asset.

Contract

This is a Consultancy contract. More about Consultancy contracts.

Result of Service

• Website content in selected areas is maintained and incrementally improved, with enhanced clarity, consistency, and alignment with OHCHR and UN web guidelines, as feasible within the scope of the assignment and in collaboration with content owners. • Content contributors receive timely and practical support on escalated and more complex content matters, including strategic content requests, enabling more structured and effective content planning and management; progress on such requests is dependent on stakeholder engagement and responsiveness. • Priority content issues and improvement opportunities are identified and addressed on an ongoing basis, within agreed timelines and operational constraints. • Existing web guidelines and supporting resources are progressively refined, taking into account feedback from contributors, operational constraints, and evolving needs.

Work Location

Home-based

Expected duration

1 Jun to 31 Dec 2026

Duties and Responsibilities

A. Advisory and responsive support • Provide second-line advisory support to content contributors through requests escalated by the Web team, focusing on queries that require advanced content strategy input, could not be resolved at first level, or (exceptionally) arise during peak periods. • Respond to a range of escalated requests—from selected ad hoc queries requiring timely input to more complex assignments, such as proposals for new topic pages, section landings, mandates, or content restructures. • Lead or support discussions with contributors on larger or more strategic content initiatives. • Meet with contributors to advise on aligning content with OHCHR and UN standards, guidelines, templates, and best practices. • Review and edit content provided by subject matter experts to ensure clarity, consistency, and compliance with standards. • Guide and train content owners through remote support (e.g. calls, screen-sharing, web meetings), demonstrating good practices. B. Proactive content review and improvement • Conduct targeted content audits of selected sections of the website, assessing quality against guidelines, user needs, and industry best practices. • Prepare concise content assessment briefs for content owners, including actionable recommendations (e.g. revise, consolidate, update, remove, or create content). • Engage with content owners and unit managers to discuss findings, gather input, and support implementation of improvements. • Perform edits, rewrites, and drafting of new content as needed. • Proactively identify opportunities to improve content structure, clarity, and usability across the site. C. Guidelines and continuous improvement • Contribute to the ongoing refinement and development of OHCHR web standards, guidelines, and templates, incorporating feedback from contributors and evolving best practices. • Support the creation of practical guidance and resources to improve content quality and consistency across the organization. D. Collaboration, content coordination and implementation support • Manage multiple concurrent content projects, proactively following up with stakeholders to maintain momentum and meet timelines. • Consolidate content updates and recommendations into clear, structured packages (files and instructions) for implementation by the Web Team. • Work closely with the Web team to ensure new content and updates are accurately implemented on the live site. • Collaborate regularly with the Web Unit Head through weekly meetings. • Participate in broader Web Team coordination meetings, as required.

Qualifications/special skills

First degree in communications, journalism, international relations, humanities, social sciences, public administration or a related field. 7 years of experience in web content writing, editing and web/digital content strategy. Experience performing web content audits is required. Experience collaborating with and providing guidance to multiple content stakeholders on how to create/adapt content in alignment with content strategy is required. Experience creating and managing content guidelines is required Knowledge of OHCHR and the UN human rights system is desirable. Project management experience is desirable. Knowledge of Drupal CMS is desirable.

Languages

Fluency in oral and written English. Knowledge of French will be an asset.

Additional Information

Not available.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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Potential interview questions

Added 1 month ago - Updated 1 month ago - Source: careers.un.org