Web-based Communications Assistant

Mid Senior

Overview

Support digital communications and website management for IIEP.

You have:

• Completion of secondary, technical or vocational school.
• Minimum of five (5) years of relevant work experience in supporting digital communications and/or administrative processes.
• Experience in web publishing using content management systems such as Drupal 9.
• Strong technical and organizational skills, accuracy, discretion, and sense of confidentiality.
• Good oral and written communication skills and excellent attention to detail.
• Excellent IT skills including use of MS Office Suite (Excel, Word, PowerPoint).
• Excellent knowledge of English or French and good knowledge of the other language.

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education. More about G-5 contracts.

**OVERVIEW** ------------ Post Number : IEP/PA/135 Grade : G-5 Parent Sector : Education Sector (ED) Duty Station: Paris Job Family: Education Type of contract : Project Appointment Duration of contract : 1 year Recruitment open to : Internal and external candidates Application Deadline (Midnight Paris Time) : 13 -MAR-2023 \[Extended\] UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism ***Only candidates who are entitled to work in France may apply to this position.*** ***​​​​​​Duration of contract: 1 year renewable with a six months probationary period. Extension of contract is subject to availability of funds and satisfactory performance.*** **OVERVIEW OF THE FUNCTIONS OF THE POST** ----------------------------------------- As the only specialized organization with the mandate to support educational policy, planning and management, the UNESCO International Institute for Educational Planning (IIEP) plays a unique role within the United Nations system. IIEP was established in 1963 as an integral part of UNESCO. The Institute launched its new Medium-Term Strategy (2022-2025) in November 2021. IIEP has offices in Paris, Dakar, and Buenos Aires. IIEP draws on voluntary contributions from core donors and project funding to achieve its goals and objectives. Under the overall authority of the Director, IIEP, and the direct supervision of the head of the communications cluster within the Knowledge mobilization and management team, and within the framework of the Institute’s 11th Medium-Term Strategy, the incumbent will support the institute’s digital communications functions, including the development of new communication channels and formats to make the Institute’s knowledge products more accessible, relevant, and attractive. In particular, the incumbent will support IIEP’s global website upgrade and redesign, and the optimization of the IIEP’s ETICO thematic portal to ensure their improved digital inclusion and visibility, accessibility, efficiency, and relevance for the communities they serve. The incumbents will have the following duties and responsibilities: Long Description ---------------- - Detect and address issues in the functionality of the websites/portals by applying fixes where possible. - Flag issues for the webmaster/maintenance provider and following up until their resolution as well as detect pitfalls in user experience and propose solutions. - Support technical upgrades to the website and portals, including mapping and migration of content, and participate in the design, testing and validation. phases of new technical developments. - Contribute to the development and dissemination of newsletters, invitations for events and other communications products, including inputs into the design, content and preparation of mailing lists for distribution. - Provide inputs into design of new pages, considering the content and audiences. - Support project managers and the communications team for the creation of content and publication plans for different platforms. - Upload content in all its available language versions with relevant tagging, hyperlinks, and optimize user engagement by following UN accessibility standards. Long Description ---------------- - Support the drafting, proofreading, editing, and formatting of correspondences (internal & external), articles, texts for the Unit in English and French. - Coordinate with consultants for content translation/concordance into English, French and Spanish, draft terms of reference and prepare contracts, provide quality control before sending and on receipt of translated content. - Provide administrative and organizational support to online and on-site events. - Preparation and sending of invitations, coordination of travel for participants, preparation, and follow-up of contracts with consultants and suppliers. - Coordination with internal teams for the preparation and sending of documents, ensuring availability of rooms and technical support. - Provide technical support to online events including preparation and management of online meetings using appropriate meeting software. - Hosting, management of interpretation, recording, data collection on participants. - Liaise with participants ensuring they have all necessary connection information, and post-event follow-up. **COMPETENCIES (Core / Managerial)** ------------------------------------ Accountability (C) Communication (C) Innovation (C) Knowledge sharing and continuous improvement (C) Planning and organizing (C) Results focus (C) Teamwork (C) Professionalism (C) **-** ----- For detailed information, please consult the [UNESCO Competency Framework](https://en.unesco.org/sites/default/files/competency_framework_e.pdf). **REQUIRED QUALIFICATIONS** --------------------------- ***Education*** - Completion of secondary, technical or vocational school. ***Experience*** - Minimum of five (5) years of relevant work experience in supporting digital communications and/or administrative processes in a related field. - Experience in web publishing using content management systems such as Drupal 9. ***Skills and Competencies*** - Strong technical, and organizational skills, accuracy, discretion, and sense of confidentiality. - Team and service oriented. - Autonomy, flexibility to adjust schedules and work priorities, emphasis on quality, efficiency, and results. - Good oral and written communication skills and excellent attention to detail. - Excellent drafting skills spelling, grammar, and punctuation to draft and proofread correspondence and documentation and provide informal translations. - Excellent IT skills including use of MS Office Suite (Excel, Word, PowerPoint). - Demonstrated ability to work effectively within a complex and multicultural environment. - Knowledge of communication tools: Campaign Monitor, Canva, Google Analytics. ***Languages*** - Excellent knowledge of English or French and good knowledge of the other language. **DESIRABLE QUALIFICATIONS** ---------------------------- ***Education*** - Undergraduate degree in the related field. ***Experience*** - Experience in supporting communications campaigns and events. ***Skills and Competencies*** - Knowledge of internal UNESCO systems and processes (DUO, SAP, Planview). ***Languages*** - Knowledge of Spanish. **BENEFITS AND ENTITLEMENTS** ----------------------------- UNESCO’s salaries consist of a basic salary and other benefits which may include if applicable: 30 days annual leave, family allowance, medical insurance, pension plan etc. For full information on benefits and entitlements, please consult our [Guide to Staff Benefits.](https://en.unesco.org/sites/default/files/unesco-staff-compensation-booklet_en.pdf) **SELECTION AND RECRUITMENT PROCESS** ------------------------------------- Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the [UNESCO careers website.](https://careers.unesco.org/careersection/2/joblist.ftl) No modifications can be made to the application submitted. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. UNESCO uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. **Footer** ---------- UNESCO recalls that paramount consideration in the appointment of staff members shall be the necessity of securing the highest standards of efficiency, technical competence and integrity. UNESCO applies a zero-tolerance policy against all forms of harassment. UNESCO is committed to achieving and sustaining equitable and diverse geographical distribution, as well as gender parity among its staff members in all categories and at all grades. Furthermore, UNESCO is committed to achieving workforce diversity in terms of gender, nationality and culture. Candidates from non- and under-represented Member States ([last update here](https://en.unesco.org/careers/geographicaldistribution)) are particularly welcome and strongly encouraged to apply. Individuals from minority groups and indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the highest level of confidentiality. Worldwide mobility is required for staff members appointed to international posts. UNESCO does not charge a fee at any stage of the recruitment process.

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Potential interview questions

Added 3 years ago - Updated 1 year ago - Source: careers.unesco.org