WBG Pioneer - Intake and assessment Intern
Assist with intake and assessment of complaints, support data analytics and reporting.
Overview
Assist with intake and assessment of complaints, support data analytics and reporting.
You have:
- Candidates must be currently enrolled in, or in the final year of (master’s/PhD) program in Forensic Accounting/Fraud Examination, Financial Crime, AML, and Compliance Investigations, and/or Criminology or Criminal Justice (with an Analytics Track).
- Proficiency in Microsoft Office required; specialized analytical software, open-source research training, and fraud detection technology familiarity is an advantage.
- Excellent English language skills required; proficiency in additional languages a plus.
- Strong analytical skills (data interpretation, critical thinking, quantitative analysis) and excellent communication abilities essential.
- Strong interpersonal skills, cross-cultural sensitivity, and ability to work effectively as team participant or leader required.
- Adaptability, willingness to learn and innovate, and ability to work independently or collaboratively essential.
- Sense of urgency and willingness to meet stretched targets required.
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Job #: req37666 Organization: World Bank Grade: T4(No-fee) Location: Washington, DC,United States Hiring Manager:Marcelo Donolo Required Language(s): English Preferred Language(s): Closing Date: 8/12/2026 (11:59pm UTC) Description
WBG Pioneers, the World Bank Group’s Internship Program, offers undergraduate and postgraduate students a high impact learning experience at the heart of global development. Participants gain hands on experience in a diverse and dynamic environment, contribute fresh perspectives and innovative ideas, and connect with international professionals working to end poverty on a livable planet.
WBG Pioneer
Background/Organizational Context
As part of the World Bank Group (WB), the Integrity Vice Presidency (INT) shares in the WB’s overall mission in alleviating poverty and achieving a shared and sustainable prosperity in client countries. INT’s fundamental role within the WB is to help detect, prevent, and deter fraud and corruption in the use of the WB’s financial resources, so that those resources are used effectively to benefit the poor people that they are intended to reach.
The Prevention and Risk Knowledge Management (PRKM) comprises several specialized teams including the Complaint Development Unit (CDU), the Forensic Services Unit (FSU), the Data Lab (DL), and the Knowledge Management function. CDU is seeking a motivated graduate student to contribute to the team’s intake and assessment work. In this role, the selected candidate will assist with the review and assessment of complaints, help prepare detailed analyses and reports, and ensure proper documentation of complaint related information. He/She will also support the integration of new technologies, such as artificial intelligence, into daily workflows. This position offers an opportunity to develop investigative, analytical, and communication skills while working as part of a collaborative, multidisciplinary team dedicated to upholding the highest standards of integrity.
Duties and Responsibilities
•Under the day-to-day direction and guidance of the CDU Team Lead, the student will undertake the following responsibilities: •Conduct screening and assessment of complaints. •Document the receipt of allegations and record decisions to provide an audit trail and/or contribute to further, intelligence-based analysis. •Regularly report progress on complaints/cases to assist in determining appropriate action. •Support the Team Leads on various data analytics functions, participate in special initiatives/projects, and undertake other ad hoc assignments
Selection Criteria
• Candidates must be currently enrolled in, or in the final year of (master’s/PhD) program) in Forensic Accounting / Fraud Examination, Financial Crime, AML, and Compliance Investigations, and/or Criminology or Criminal Justice (with an Analytics Track).
• Proficiency in Microsoft Office required; specialized analytical software, open-source research training, and fraud detection technology familiarity is an advantage.
• Excellent English language skills required; proficiency in additional languages a plus.
• Strong analytical skills (data interpretation, critical thinking, quantitative analysis) and excellent communication abilities essential.
• Strong interpersonal skills, cross-cultural sensitivity, and ability to work effectively as team participant or leader required.
• Adaptability, willingness to learn and innovate, and ability to work independently or collaboratively essential.
• Sense of urgency and willingness to meet stretched targets required.
No-Fee Internship Eligibility This position is offered under the WBG Pioneers No-Fee Internship Track. Students may be offered a no-fee STT appointment provided that they either: (a) are enrolled in a Master's, PhD, or similar graduate program during the entire internship (or are in the fifth year or higher of a degree program in countries where higher education is not divided into undergraduate and graduate stages) and provide an official letter from their university confirming that the internship fulfills academic requirements for at least one term of study; or (b) are enrolled in undergraduate or graduate studies and receive a stipend from their university at least equivalent to the minimum STT T1 fee level in effect at the start of the assignment, as confirmed by an official university letter.
Note: Please limit your applications to a maximum of three positions. Applications exceeding this limit will not be considered.
WBG Culture Attributes: 1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. 2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact. 3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
The World Bank Group values diversity and encourages all qualified candidates who are nationals of World Bank Group member countries to apply, regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Sub-Saharan African nationals, Caribbean nationals, and female candidates are strongly encouraged to apply.
Potential interview questions
| Describe a time when you had to analyze a complex problem. What approach did you take? | This question evaluates your analytical thinking skills and problem-solving approach. | Provide a clear example and explain your thought process step-by-step. |
| How do you prioritize tasks when working on multiple projects at once? | The interviewer wants to know your time management skills. | Pro members can see the explanation. |
| Can you give an example of how you communicated complex information to someone without your background? | Pro members can see the explanation. | Pro members can see the explanation. |
| What experience do you have with data analysis tools or software? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience working in a team. What role do you usually take? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell me about a situation where you had to meet a tight deadline. How did you ensure you met it? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you approach learning about new technologies in the workplace? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of a time when your analytical skills made a difference in a project? | Pro members can see the explanation. | Pro members can see the explanation. |