Volunteer Online Community Communication and Administration Support
Support FTL community communications and administrative tasks during training.
Overview
Support FTL community communications and administrative tasks during training.
You have:
- Minimum a senior year student, ideally a Bachelor’s Degree in Social Sciences or in a relevant field; or Computer Science or in a relevant field.
- Community experience.
- Experience in tools such as: Discord, Microsoft Teams, Microsoft Office and Coursera.
- Strong communication skills.
- Strong verbal and written English skills.
- Computer Science and Artificial Intelligence knowledge is an asset.
Contract
This is a UNV contract. More about UNV contracts.
Frontier Tech Leaders (FTL) Programme launches Ethiopia country implementation in 20th of August 2025. The online volunteers are expected to support the FTL Python Training Team during the live training sessions by moderating. Also, they are expected to provide support for the tasks related to community members such as tracking student progress, making announcements, communicate with the students, collect homework and projects etc.
We are looking for 10 online volunteers to support community communication and administrative tasks. Each volunteer will be assigned a specific responsibility. The online volunteers are expected to:
-Support the team throughout the Bootcamp.
-Support FTL Community Trainings and volunteer teams.
-Support the FTL community by communicating with the members via Discord, WhatsApp and other channels.
-Support FTL team to contact students.
-Track student progress.
-Collect homework and projects.
-Minimum a senior year student, ideally a Bachelor’s Degree in Social Sciences or in a relevant field; or Computer Science or in a relevant field.
-Community experience.
-Experience in tools such as: Discord, Microsoft Teams, Microsoft Office and Coursera.
-Strong communication skills.
-Strong verbal and written English skills.
-Computer Science and Artificial Intelligence knowledge is an asset.
Potential interview questions
| Can you tell me about your previous experience in community support roles? | This question assesses your practical experience in managing and supporting communities. | Discuss specific examples where you successfully interacted with community members and the outcomes of your efforts. |
| How do you handle communication in a team environment with multiple channels? | Interviewers want to know how you manage communication effectively across various platforms. | Pro members can see the explanation. |
| What strategies do you employ to track student progress effectively? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you approach moderating a live training session? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to communicate sensitive information to community members. | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your familiarity with using Discord and similar platforms for education? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you explain how you prioritize tasks when supporting multiple students? | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you consider the key qualities for someone in a community support role? | Pro members can see the explanation. | Pro members can see the explanation. |