Volunteer Engagement Assistant

Contract

This is a UNV National Youth contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Youth contracts.

Millions of people all over the world support UNICEF and our cause. They raise money, they campaign and in some countries, they volunteer to help children in myriad ways. There is an opportunity to build on this force for good and go to another level of engagement with a committed group of volunteer supporters. A volunteer force would vastly extend UNICEF’s reach and help broaden and transform UNICEF itself.

Volunteers are uniquely able to help UNICEF:
•create a stronger connection, better communication, and more accountability between UNICEF and the communities it serves;
•foster vibrant discussion, debate, and sharing of information about child well-being in the places where UNICEF operates, and
•grow our presence and reach in the places where we work, thus enhancing the impact of programmatic interventions and making our brand even more powerful and our voice for child rights more potent.

In the beginning of 2020, UNICEF Brazil launched its Volunteer program, called #tmjUNICEF. Since then, more than 10.000 volunteers joined the program, participating in online training about human rights, participation, mental health, covid prevention, etc, and helping UNICEF to spread its messages both on their own social networks and UNICEF’s. In 2021, a core group of 20 volunteers was selected to produce content for UNICEF’s social media platforms, on a regular basis, based on the UNICEF Communication strategy.

During its third year of existence, 4,300 new volunteers were recruited (Feb/2022) who will help to leverage UNICEF’s messages, especially on Climate Change, as part of the project Dirt is Good, sponsored by a private partnership with Unilever.

Under the direct supervision of Digital Communication Officer, the UN Volunteer will undertake the following tasks:

1. Support volunteer engagement with a focus on climate change and other related areas as part of the Dirt Is Good partnerships.
2. Support volunteers in producing and disseminating related communication material.
3. Facilitate collaboration between volunteers and the Communication section.
4. Facilitate collaboration between volunteers and relevant programme areas.

Key End-Results

1. Engagement / Community management: 1.1. Adapt and roll out the engagement strategy defined for the tmjUNICEF and DIG projects, developing the relationship and maintaining high engagement rates throughout the whole period, via online and presential events, conversations, trainings and further activities. 1.2. Support to the volunteer community to produce and disseminate content on social networks. 1.3. Organize all the events (online and presential), guaranteeing the quality of the content, speakers, learning, as well as the operational functionality of the events, such as premise and digital platforms selection, technical inspection, invitation and coordination of invitees. 1.4. Support the relationship of the volunteers with the NUCA’s participants (UNICEF Municipal Seal project) for the proper integration of presential and digital activities, in close collaboration with the Adolescent team.

2.Content production: 2.1. Produce and support the production of communication products and materials (including social media posts, videos, live stream events) for the volunteer programme, guaranteeing that everything is timely executed, and ensuring the quality of each content. 2.2. Give support and conduct meetings with the core groups of volunteers (volunteer leaders, content producers, thematic groups and Twitter base) in order to guarantee the engagement of the volunteer community on content production, campaigns and special activations on social media channels.

3.Monitoring and evaluation: 3.1. Daily monitoring of volunteers’ engagement via Discord community, email marketing and social networks. 3.2. Regular monitoring of the content production of the volunteers. 3.3. Regular monitoring and evaluation of activities, to measure reach and impact. Prepare and share results and reports with UNICEF teams on a timely basis.

Core Values: Commitment, Diversity and Inclusion, Integrity Core Competencies: Communication; Working with People; Drive for Results Functional Competencies: Formulating Strategies and Concepts; Relating and Networking; Persuading and Influencing; Applying Technical Expertise; Learning and Researching; Planning and Organizing

digital communications, content production or audiovisual production (practical professional experience).

Common Technical Knowledge (Required)

• Fundamentals of working in various media formats – print, audio, video, web etc. • Community engagement practice, methodology and practical application. Knowledge of current practices and tools to mobilize and retain young audiences. • Computer systems, including Graphic design, video editing, social network analytics, office applications, and specifically, interactive digital media. • Knowledge and expertise in communication strategy and networking.

Additional skills (Assets) • Excellent inter-personal and networking skills . • Excellent writing skills. • Familiarity with the UN system is a plus. • Prior experience with volunteerism is an asset.

Afro-Brazilian and Indigenous candidates are encouraged to apply.

Brasilia is a family duty station and classified A (hardship). The living conditions in Brasilia are good as well as the access to health services. The accommodation facilities are in general good, and the choice is wide. As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging their own housing and other living essentials. National UN Volunteers are part of the malicious insurance plan. Brazil is security level 3 (moderate). United Nations Department of Safety and Security UNDSS Brazil advises to exercise a high degree of caution in Brazil due to high levels of serious and violent crime, particularly in major cities. Violent crime as muggings, armed robbery, kidnappings, and sexual assault, is very high. Avoid shanty towns (favelas) in the big cities and if you are attacked or robbed, do not resist. Demonstrations can occur at any time and may turn violent with little or no warning. All United Nations personnel must scrupulously comply with UNDSS procedures and recommendations during their assignment in Brazil. For missions in rural areas or indigenous reservations, special procedures may apply; UN personnel should consult with the local DSS office in advance.