VN 068-069/2026 Sr. HR Associate (Education Grant and Rental Subsidy Processing)

Senior Human Resources

Overview

Process personnel actions related to education grants and rental subsidies.

You have:

• Bachelor's degree in Human Resources, Business Administration, Psychology or related field from an accredited academic institution with four (4) years of relevant professional experience
• High school diploma with six (6) years of relevant experience
• Experience in Human Resources Management and personnel administration
• Experience using an ERP system
• Experience in an international organization, non-government or government organization, in a multi-cultural setting
• Advanced knowledge of Microsoft Office Suite
• Knowledge of IOM/UN HR procedures and rules
• Knowledge of SAP

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education. More about G-6 contracts.

This is a Fixed Term contract. More about Fixed Term contracts.

The Human Resources Administration Unit (HRAU), in the Global Shared Services Centre (GSSC), is responsible for providing a wide range of personnel support services relating to contract administration and entitlements and benefits to IOM staff in the Professional category worldwide

Under the overall supervision of the HR Officer and the direct supervision of the Senior HR Associate (EG Validation), the incumbent will be responsible and accountable in processing personnel actions relating to education grants (EGs) and rental subsidies to IOM staff in the Professional category in a specific area of responsibility, including the provision of guidance on the application of relevant policies and procedures.

Qualifications

EDUCATION

• Bachelor’s degree in Human Resources, Business Administration, Psychology or related field from an accredited academic institution with four (4) years of relevant professional experience; or,
• High school diploma with six (6) years of relevant experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

• Experience in Human Resources Management and personnel administration.
• Experience using an ERP system; and.
• Experience in an international organization, non-government or government organization, in a multi-cultural setting, is an advantage.

SKILLS

• Advanced knowledge of Microsoft Office Suite.
• Knowledge of IOM/UN HR procedures and rules is an asset; and
• Knowledge of SAP highly desirable.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Please refer to this link for guidance on IOM Job Category.

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
4. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
6. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
7. No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Responsibilities

1. Provide information, guidance and documentation to staff members on education grants and rental subsidies, including the application of relevant policies, procedures and entitlements.
2. Respond to staff queries via phone, Microsoft Teams, and email relating to EGs for staff within the assigned region in an accurate and timely manner, providing guidance on the application of established rules and procedures, including clarification of non-routine cases and policy interpretation as required.
3. Process HR actions pertaining to EGs within the assigned area of responsibility, as defined in the HRAU International Transaction Approval Matrix, within the agreed service levels for each action, including the review and resolution of non-routine cases in accordance with established policies and procedures.
4. Conduct quality checks on various HR transactions, verifying accuracy, consistency, and compliance with applicable policies, procedures, and established controls, and identifying issues requiring corrective action.
5. Accurately update HR master data relevant to EGs in the Organization’s Enterprise Resource Planning (ERP) system, as required.
6. Analyze complex cases and technical issues relating to EGs and rental subsidies, provide recommendations and guidance on the application of relevant rules and procedures, and escalate matters requiring exceptional approval to the Senior HR Associate (EG Validation) and relevant Team Leads for resolution.
7. Process and review rental subsidies for all IOM staff in the Professional category and General Service staff in Switzerland, verify compliance with applicable regulations and supporting documentation, and send them to the relevant Team Leads for validation.
8. Monitor recurring actions, anticipate rental subsidy requests and extensions, and proactively follow-up with staff members, as required, identifying discrepancies, trends, and issues requiring corrective action.
9. Provide guidance and knowledge-sharing to colleagues on processes relating to EGs and rental subsidies and contribute to the continuous improvement of related procedures.
10. Perform other relevant duties as maybe assigned.

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Potential interview questions

Added 14 days ago - Updated 14 days ago - Source: iom.int