VITA Tax Preparer (NJ)

Prepare and file tax returns for low-income clients through the VITA program

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IRC - The International Rescue Committee

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Overview

Prepare and file tax returns for low-income clients through the VITA program

You have:

  • High school diploma required. Students studying finance, accounting, or a related field preferred.
  • No previous experience as a VITA preparer required - IRC will provide the required training.
  • Excellent customer service skills, including experience working with a diverse client base.
  • Strong organizational skills and high level of attention to detail.
  • High level of computer literacy.
  • High level of comfort and effectiveness in working with multi-cultural and multi-disciplinary teams.
  • Strong commitment to economic empowerment of low-income and underserved populations.

Job Description

SCOPE OF WORK: The IRC's Program Quality and Innovation Unit assists offices which help newly arrived refugees and other low-income individuals reach self-sufficiency by finding entry-level employment and progress to living wage jobs; learn basic financial management skills and build assets; start small businesses; and access Earned Income Tax Credit. Under the supervision of the Tax Site Coordinator, Tax Preparers will provide free, professional tax preparation services for low-income clients through IRC's National Volunteer Income Tax Assistance (VITA) program. The program is offering services to clients in IRC offices located in Phoenix, AZ, Salt Lake City, UT, Denver, CO and Elizabeth, NJ. The IRC's goal is to assist 4,000 taxpayers in preparing their returns in a safe, culturally and linguistically appropriate manner.

COMMITMENT: November 2021- April 2022 between 3-15 hours per week.

RESPONSIBILITIES:

• Complete all IRC and IRS mandated trainings, including the Volunteer Standards of Conduct Training and Ethics; the Volunteer Standards of Conduct certification; and complete the Intake/Interview & Quality Review certification.

• Gain Basic certification to prepare taxes, however, gaining Advanced certification is preferred. To help prepare more complicated returns, certification is needed at the Circular 230, Advanced, Military, Health Savings Accounts, Puerto Rico, Foreign Student, or International tax law levels. Prepare only returns that are within your certification level(s) and within the scope of the VITA/TCE Programs

• Prepare and provide high-quality tax returns to all taxpayers. Interview taxpayers using Form 13614-C, Intake/Interview & Quality Review Sheet, to determine if all income, deductions, and allowable credits are claimed.

• Engage the taxpayer when preparing the tax return, to ensure understanding of the information on the intake sheet.

• Advise the taxpayer that he/she is ultimately responsible for the information on the return.

Qualifications

REQUIREMENTS:

• High school diploma required. Students studying finance, accounting, or a related field, preferred.

• No previous experience as a VITA preparer required - IRC will provide the required training for the program per IRC's and the IRS's policies.

• Excellent customer service skills, including experience working with a diverse client base;

• Strong organizational skills and high level of attention to detail

• High level of computer literacy;

• High level of comfort and effectiveness in working with multi-cultural and multi-disciplinary teams;

• Strong commitment to economic empowerment of low-income and underserved populations

WORKING ENVIRONMENT: Office-based in person service

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Potential interview questions

Can you describe a time you provided excellent customer service? This question helps assess your customer service skills and ability to work with diverse populations. Share an experience that showcases your understanding of client needs and how you resolved any issues.
How do you stay organized when preparing multiple tax returns? The interviewer wants to see your organizational skills in a busy environment. Pro members can see the explanation.
What is your approach to working on a team with individuals from different cultures? Pro members can see the explanation. Pro members can see the explanation.
Added 4 years ago - Updated 1 year ago - Source: rescue.org