VITA Tax Preparer

Provide free, professional tax preparation for low-income clients.

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IRC - The International Rescue Committee

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Overview

Provide free, professional tax preparation for low-income clients.

You have:

  • High school diploma required.
  • Experience in finance, accounting, or a related field, preferred.
  • Availability to attend tax preparation training in January.
  • Excellent customer service skills, including experience working with a diverse client base.
  • Strong organizational skills and high level of attention to detail.
  • High level of computer literacy.
  • Ability to fluently speak at least one of the following languages: Farsi/Dari, Arabic, Spanish, French, Burmese, Mandarin, Russian, Urdu preferred.
  • Strong commitment to economic empowerment of low-income and underserved populations.

Job Description

TITLE: Tax Preparer NY LOCATION: New York Resettlement Office START DATE: January 2022 DURATION: January 2022-May 2022

BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 29 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home.

SCOPE OF VOLUNTEER WORK: The IRC in NY’s financial capabilities program aims to increase financial literacy of participants, provide them with financial coaching and access to financial products and services. This program aims to empower participants and boost their confidence to handle their personal finances. Under the supervision of the NY Economic Empowerment Manager, Tax Preparers will provide free, professional tax preparation services for low-income clients through IRC’s National Volunteer Income Tax Assistance (VITA) program. The program is offering services to clients in NYC with a goal to assist 500 taxpayers in preparing their returns in a safe, culturally, and linguistically appropriate manner – remotely.

LEARNING OBJECTIVES: 1. Intern will learn how to effectively provide tax preparation services. 2. Intern will learn how to provide direct services to immigrant populations. 3. Intern will learn how to instruct courses to English Language Learners.

Qualifications

RESPONSIBILITIES: •Complete all IRC and IRS mandated trainings, including the Intern Standards of Conduct Training and Ethics; the Intern Standards of Conduct certification; and complete the Intake/Interview & Quality Review certification. •Gain Basic certification to prepare taxes, however, gaining Advanced certification is preferred. To help prepare more complicated returns, certification is needed at the Circular 230, Advanced, Military, Health Savings Accounts, Puerto Rico, Foreign Student, or International tax law levels. Prepare only returns that are within your certification level(s) and within the scope of the VITA/TCE Programs •Prepare and provide high-quality tax returns to all taxpayers. Interview taxpayers using Form 13614-C, Intake/Interview & Quality Review Sheet, to determine if all income, deductions, and allowable credits are claimed. •Engage the taxpayer when preparing the tax return, to ensure understanding of the information on the intake sheet. •Advise the taxpayer that he/she is ultimately responsible for the information on the return.

QUALIFICATIONS: •High school diploma required. •Experience in finance, accounting, or a related field, preferred. •No previous experience required – IRC will provide the required training for the program per IRC’s and the IRS’s policies. •Availability to attend tax preparation training in January •Excellent customer service skills, including experience working with a diverse client base; •Strong organizational skills and high level of attention to detail •High level of computer literacy; •High level of comfort and effectiveness in working with multi-cultural and multi-disciplinary teams; •Strong commitment to economic empowerment of low-income and underserved populations •Ability to fluently speak at least one of the following languages: Farsi/Dari, Arabic, Spanish, French, Burmese, Mandarin, Russian, Urdu preferred •Ability to work in-person at IRC office

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Potential interview questions

Can you share an experience where you had to provide a service to a diverse group of clients? This assesses your customer service skills and adaptability in a multicultural setting. Share a specific example and focus on how you engaged with clients from different backgrounds.
Describe a time when you had to organize multiple tasks efficiently. How did you prioritize? This explores your organizational skills and attention to detail. Pro members can see the explanation.
How would you approach a situation with a client who has limited understanding of tax concepts? Pro members can see the explanation. Pro members can see the explanation.
What steps would you take to prepare for the tax season effectively? Pro members can see the explanation. Pro members can see the explanation.
Can you explain why financial literacy is important for low-income populations? Pro members can see the explanation. Pro members can see the explanation.
Added 4 years ago - Updated 1 year ago - Source: rescue.org