Vendor Management Officer/Senior Vendor Management Officer- ITDPVPM (Contractual)

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Job Summary

The Portfolio and Vendor Management Division of the Information Technology Department (ITDPVPM) at the International Monetary Fund (IMF) is looking to fill a Contractual Vendor Management Officer position. The selected individual will be responsible for securing business support for procurement activities, promoting compliance and ensuring the IT management and support team(s) continue to add value to the business while building strong partnerships with suppliers. The Vendor Management Officer will apply knowledge of the IMF procurement policies and process to source suppliers and services.

• Focus on securing business support for procurement activities, promoting compliance to service levels and ensuring the IT management and support team(s) continue to add value to the business while building strong partnerships with suppliers.
• Identify opportunities to maximize value and realize savings opportunities from developing processes for validation of vendor value capture and continuous improvement plans.
• Research best practices and resources, such as information, communication, project, and service management methods and frameworks, as they relate to vendor sourcing and management.

Major Duties and Responsibilities

Vendor Management/Internal and External Contract Management:

1. Establishes and monitors contract performance criteria proactively, such as standardized Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), to improve vendor performance; assess security compliance; mitigate vendor-related risks; as well as ensure adherence to Fund polices related to IT vendor management.

2. Leverages central repository of IT vendor information to maximize the use of provider(s) capabilities vis-à-vis demand; seek value-added synergies of service offerings and cost reductions.

3. Builds and maintains collaborative business relationships with suppliers and internal stakeholders by exercising customer service skills to objectively understand and address sourcing requests. Provide guidance collaboratively related to software asset sourcing options and vendor management to internal stakeholders; forecast and manage demand with suppliers and internal stakeholders, including spend spools and new requests for software asset and services.

4. Manages suppliers diligently by governing service contracts with regards to contractual obligations and compliance, including financial oversight to ensure resources are fully utilized for maximum return on investment.

5. Contributes to the creation of Statement of Work (SoWs); review Request for Proposals (RFPs); review Request for Quotes (RFQs); review Request for Information (RFI); and partakes in contract negotiation and pricing by applying industry expertise to deliver quality, cost-effective service contracts, in close collaboration with internal and external stakeholders while cultivating positive vendor relationships.

6. Monitors the market and analyzes trends in supplier spending to make recommendations in areas for possible service consolidation and cost reduction. Benchmarks market conditions for present and future pricing, availability, lead-time, and capacity of goods and services.

Compliance with Processes and Standards:

1. Promotes an understanding of IT roles, processes, standards, and activities within sourcing process.

2. Complies with procurement policies and procedures, including those for IT assets and related services.

3. Contributes to the departmental budgeting process by ensuring compliance with expenditure plans and budget guidelines.

Minimum Qualifications

Educational development, typically acquired through the completion of an advanced university degree in business management, finance, data analysis, or a related field of study plus a minimum of four years of relevant professional experience; or a bachelor’s degree in a related field of study plus a minimum of 10 years of relevant professional experience, is required.

In addition, below experiences are preferred:

• Proven experience in supplier sourcing, contract/performance management; knowledge of products/services being sourced; vendor and stakeholder relationship management.
• Demonstrated outstanding customer service skills.
• Positive attitude and willingness to go above and beyond in support of stakeholders.
• Proven experience of process improvements and business process re-engineering.
• In-depth understanding of contractual terms and conditions and language to help develop and manage complex IT contracts.
• Experience in working with Senior Leadership and cross-functional teams.
• Excellent facilitation and conflict management skills to enable effective working relationships.
• Demonstrated ability to assess needs and potential risks of issue escalation; creatively and collaboratively approach solutions; decide and influence appropriate courses of action.
• Proven critical thinking and analytical skills in support of strategic planning and operational optimization.
• Effective negotiation and influencing skills.
• Financial acumen.
• Excellent verbal and written communication skills.

This is a one-year contractual appointment. Contractual appointments at the IMF are renewable for up to four years of cumulative contractual service, pending incumbent's performance, budget availability, and continuous business need.

Department:

ITDPVPM Information Technology Department Project and Vendor Management Project Portfolio Management SectionHiring For:

A11, A12The IMF is committed to achieving a diverse staff, including age, creed, culture, disability, educational background, ethnicity, gender, gender expression, nationality, race, religion and beliefs, and sexual orientation. We welcome requests for reasonable accommodations for disabilities during the selection process.