Vaccine Communication and Demand Generation Officer

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Application deadline 3 months ago: Thursday 4 Aug 2022 at 21:59 UTC

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This is a NO-B contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. It usually requires 2 years of experience, depending on education. More about NO-B contracts.


The Division of Country Health Programmes (CHP) assists country efforts to reduce the burden of non-communicable and communicable diseases and address the social, economic and environmental determinants of health, and promotes policies and actions for health through stewardship of the WHO European Healthy Cities Network. It focuses on health promotion measures; prevention and control of noncommunicable diseases, including cancers, cardiovascular diseases, chronic respiratory diseases and diabetes, and risks related to tobacco use, physical inactivity, unhealthy diet, and the harmful use of alcohol; communicable diseases such as tuberculosis, HIV/AIDS and hepatitis, and vector-borne and neglected tropical diseases; elimination and control of vaccine-preventable diseases and advocacy for increased use of vaccines; containing and controlling antimicrobial resistance; addressing existing and emerging environmental health risks, and supporting violence and injury prevention. A determination to ensure universal access to people-centred quality health services across the continuum of care is matched by enriching the evidence base for policy design and interventions using social, cultural and behavioural approaches, to drive implementation of innovation at national, regional and local levels.

Within CHP, the Vaccine Preventable Diseases and Immunization Programme (VPI) aims to reduce disease and death caused by vaccine-preventable diseases by: strengthening routine immunization programmes by achieving and maintaining high vaccination coverage with childhood vaccines; ensuring that all children, adolescents, adults, and women of childbearing age have equal access to safe and high-quality immunization services; ensuring that epidemiological surveillance, including laboratory networks, is sufficient to achieve and sustain disease elimination targets; supporting the implementation of an immunization week to promote immunization; and (v) fostering appropriate partnerships with governmental and intergovernmental agencies, nongovernmental organizations and other relevant partners.


In the context of the WHO Health Emergencies Incident Management System (IMS) at the country level, the incumbent will support the efforts related to the European Union (EU) Eastern Partnership (EaP) Vaccination Project in response to COVID-19 pandemic, through provision of technical assistance related to tailored COVID-19 vaccine communications activities.

Under the overall guidance of the WHO Representative and the Regional Adviser Vaccine-preventable diseases and Immunization programme (VPI) and, in collaboration with the Technical Officer Immunization (National orInternational Professional, as the case may be) in the country office and, Technical Officers in VPI (Regional Office), especially, Communications officer and Technical Officer, demand and acceptance, the incumbent will:

Facilitate implementation of behavioural formative research aimed at understanding issues related to COVID-19 vaccination uptake.

Based on behavioural insights research / data(with data analysis support from the WHO Regional Office): support the National Immunization Programme, Ministry of Health and/or relevant ministries and governmental agencies in planning and developing interventions, communication activities and materials aimed at bolstering acceptance of and demand for COVID-19 vaccination in the country. support in developing and implementing WHO communication materials and activities aimed at bolstering acceptance of and demand for COVID-19 vaccination in the country.

Monitor implementation of interventions to show impact of demand and acceptance activities, share lesson learned with other Member States, track in-country progress and communicate updates.

Produce, regular news stories and promotional material, on web and social media at regional level to raise the visibility of the EU's support, the EU-WHO partnership and project achievements

Contribute to country level communications and visibility reports as per project requirements.

Ensure that all communication activities and materials are correctly branded to ensure visibility of the WHO-EU EaP project.

Track and support external visibility of the project, and support development of materials/activities to promote project activities and outcomes.

Track project-related activities and materials; track traditional and social media coverage of the project; facilitate creation of and develop an archive of photo, video and promotional materials produced in relation to the project.

Maintain regular correspondence with national counterparts and the EU delegations

Participate in COVID-19 vaccine consultation meetings, and develop presentations

Facilitate in-country trainings for health care workers, media, spokesperson using existing training materials and with support as needed from VPI and risk communication and community engagement (RCCE) colleagues at the Regional Office.



Essential: University degree (Bachelor's level) in communications, political science, international relations, social sciences, humanities or marketing, psychology, or related field. Desirable: University degree (Master'slevel) in any of the above fields.


Essential: At least 2 years' experience in communication, preferably applied in a health context. Desirable: Experience developing / implementing communications plans and materials, such as web stories, social media and audio-visuals. Relevant work experience with WHO or another international public health organization.


Knowledge of WHO guidance related to vaccination communication and demand generation. Strong analytical skills and ability to review and synthesize information from multiple sources; Excellent communication, facilitation and report-writing skills; Strong interpersonal skills, able to work across cultures and with the capacity to build strong working relationships; Knowledge of Office software applications. Emotional intelligence; Ability to identify and manage one's own emotions, as well as helping others to do the same.

WHO Competencies

Teamwork Respecting and promoting individual and cultural differences Communication Producing results Ensuring the effective use of resources

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Belarussian. Expert knowledge of Russian. Desirable:


Remuneration comprises an annual base salary starting at USD 34,998 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level

  • Only candidates under serious consideration will be contacted.

  • A written test may be used as a form of screening.

  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

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  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.

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