Vacancy Announcement: Technology for Development Officer, NO-B, New Delhi, India, Post Number 120713

UNICEF - United Nations Children's Fund

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Application deadline in 12 days: Thursday 7 Jul 2022 at 18:25 UTC

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This is a NO-2 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-2 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, AN ADVOCATE:

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

How can you make a difference?

If you are a committed, creative professional and are passionate about making a lasting difference for children in the world's thereby ensuring a better future for every child, this is the chance to make a difference.

Under direct supervision of the T4D Specialist and guidance of the Chief of ICT4D, the Technology for Development Officer will assist with finalizing and implementing key T4D activities like the governance structure, T4D Standard operating procedures, strengthening internal capacity to lead and support T4D related projects, engage with UNICEF programme teams (Education, Nutrition, Health, etc.) for applying T4D to programme areas and developing T4D solutions, identifying reusable and replicable technical building blocks and maximizing potential for T4D scale-up and rollout.

Summary of the key functions, accountabilities and related duties or tasks include:

  1. Provide technical assistance to design, develop, deploy and manage technology for development (T4D) solutions and projects

  2. Manage and build capacities of ICT4D staff for supporting T4D projects in the Field Offices

  3. Coordinate T4D support in field offices in accordance with established T4D governance framework and processes for technology enabled programming

  4. Knowledge management

  5. Engage and maintain partnerships and networks

  6. Provide technical assistance to design, develop, deploy and manage technology for development (T4D) solutions and projects

  • Business Relationship Management

Liaise with programme sections and field offices to manage Business and programme Relationship services to define high-level requirements; document and match requirements and guide the design, development and deployment of appropriate T4D solutions.

  • Support and assist design of T4D interventions

Provide support and technical assistance to the Field Offices in the identification, selection, concept design, deployment and sustainability of T4D interventions to address bottlenecks towards the achievement of programme results; adapting common solutions prioritized for UNICEF programming (e.g. Digital Public Goods);

  • Create and manage demand for U-Report in Field Offices

Support field ICT4D staff and the Field Offices in integrating U-Report in programme’s T4D initiatives that call for youth / community engagement, setup and manage such campaigns with the programmes to the effect of strengthening U-Report in the States

  • Identify and assess new Technology and Digital Innovations

Assist programme sections to identify and assess new T4D initiatives, or new phases of on-going initiatives, with immediate potential to improve UNICEF programming.

  • Solution procurement and evaluation

Assist the review of technical solutions to ensure UNICEF standards are followed; contribute to project management processes, generation and review of terms of reference and vendor selection.

  • Deployment advice and support

Assist with implementation strategy of digital technology initiatives. Including technical oversight, troubleshooting and the documentation of challenges and resolutions.

  • Design thinking

Support human/user-centered design methods to enable user-acceptance testing, evaluation, documentation and analysis.

  1. Manage and build capacities of ICT4D staff for supporting T4D projects in the Field Offices
  • Build T4D and BRM capability

Through hands-on experiences, training workshops and mentoring, develop T4D capacities of internal ICT4D staff to liaise with programmes and provide technical assistance to T4D solutions / projects

  • Team management

Day-to-day management of ICT4D staff with respect to the T4D work assignments and delivery

  • Continuous development

Continuously assess performance of the team to deliver T4D work assignments, identify expertise and gap areas, map growth avenues and support upskilling to deliver.

  1. Coordinate T4D support in field offices in accordance with established T4D governance framework and processes for technology enabled programming
  • Digital Governance

Using established digital governance practices, coordinate & update T4D and Innovation portfolio; prepare presentations of new initiatives for review by the T4D & Tech. Innovation governance committee; update INVENT database

  • Digital Development and Technology Innovation Strategy

Support implementation of the digital transformation strategy for the country office; bring visibility to T4D gaps, opportunities and scale-up investments by the office.

  • Participation in programme and management processes

Work closely with the programmes to integrate digital development and technology innovation into the programme planning lifecycle.

  • Leadership and Quality Assurance

Help monitor development and quality assurance during planning and deployment of T4D initiatives; participate in establishing and maintaining standards, documentation and support mechanisms for T4D.

  • Convene and guide compliance with T4D best practices

Participate in CO T4D Governance Committee and support compliance of T4D initiatives with the Technology Playbook, Principles for Digital Development ( and UNICEF T4D best practices.

  1. Knowledge management
  • Share lessons learned

Help identify, capture, synthesize and share lessons learned from T4D for integration into broader knowledge development planning, advocacy and communication efforts.

  • Landscape mapping

Maintain an inventory of Technology and Digital Innovation interventions, assets, resources and networks.

  • Monitoring, evaluation and learning

Plan for and work with PME to ensure documentation and clear monitoring and evaluation mechanisms for innovation and T4D projects including baseline data collection, on-going monitoring, as well as first phase data collection and analysis.

  • Contribute to Peer Support Networks

Contribute and share to regional and global digital development and technology innovation networks and activities.

5. Engage and maintain partnerships and networks

  • Engage and maintain partnerships and networks

Support the development of partnerships and networks with local solution providers, innovators, civil society organizations, the private sector, local media and academia to build and provide a space to nurture and test new and innovative technologies and build local capacity.

  • Advocacy and communications

Participate and support Country Office representation in external, inter-agency or partner forums on Digital Development and Technology Innovation.

  • Proposal and partnership development

Help identify opportunities for resource mobilization and new partnerships and assist proposal and partnership development efforts.

  • Provide advice and support to programme partners

Provide inputs to technical and operational support to a wide range of stakeholders and partners on UNICEF policies, practices, standards and norms on technology for development.

  • Standards and procedures for ownership

Work with stakeholders to help develop standards, procedures and partnerships for T4D interventions and their transition to relevant Government and CSO partners.

  • Transfer and skill-sharing for programme partners

Help maintain partnerships with government counterparts and national stakeholders through active sharing and transfer of knowledge, skills and tools to foster and facilitate technology-enabled programming.

  • Document localized partners and profiles

Contribute updates to a catalogue of country specific T4D partners and their profiles/areas of engagement to promote and enhance UNICEF goals for outcomes for children through the use of Technology for Development.

To qualify as an advocate for every child you will have…


  • A bachelors degree is required in Business Analysis, ICT Management, Computer Science, Information Systems Management, Innovation, Digital Development, International Development, Public Health or related field. or another relevant technical field.

  • A combination of an advanced degree and practical experience in international development work and use of technology for development work may be substituted for the particular fields mentioned.


  • A minimum of two years of relevant professional experience in technology for development (T4D) in a large international organization and/or corporation is required.
  • Experience identifying, designing and implementing solutions for large-scale projects with technical components – including supervising external vendors and software developers; responsibility for business analysis, budgets, contracts, project management and procurement, etc.;
  • Experience with ICT, mobile and web-based technologies, particularly designing or deploying tools appropriate to context of developing countries;
  • Experience with day-to-day team supervision and management;
  • Experience in Open Source, mobile and emerging technology applied to UNICEF programme areas (Health, Education, etc.) is highly desirable;
  • Exposure to UNICEF, UN or other INGO programmatic areas or public sector consulting, including (but not limited to) health, education, child protection, eGovernance and experience in applying technical solutions to address programmatic issues.
  • Experience with RapidPro, OpenSRP, DHIS2, ODK and other digital public good technologies, and deploying, maintaining and scaling these technologies is highly desirable.


Fluency in English is required. Knowledge of another official UN language or local language of the duty station is considered as an asset.

  • For every Child, you demonstrate...

    UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

    The UNICEF competencies required for this post are

  • Nurtures, Leads and Manages People (1)
  • Demonstrates Self Awareness and Ethical Awareness (2)
  • Works Collaboratively with others (2)
  • Builds and Maintains Partnerships (2)
  • Innovates and Embraces Change (2)
  • Thinks and Acts Strategically (2)
  • Drives to achieve impactful results (2)
  • Manages ambiguity and complexity (2)

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


  • This vacancy announcement (VA) is open to all (internal and external candidates).
  • This VA is open for Indian nationals.
  • This position is based in New Delhi, India.
  • Selected applicant will have a 364 days Temporary Appointment contract.
  • Only shortlisted candidates will be notified and advance to the next stage of the selection process, which involves various assessments.
  • UNICEF does not charge a fee at any stage of the recruitment process including application, interview, meeting, traveling, processing, training etc. UNICEF is a non-smoking working environment.

    For more information about UNICEF India, please refer to the link below: -

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