User Experience Design of UNDP's E-learning Platform

Assess and propose improvements for UX design on UNDP's E-learning platform

This opening expired 5 years ago. Do not try to apply for this job.

UNDP - United Nations Development Programme

Open positions at UNDP

Home-based;

Volunteering Communications & PR

Application deadline 5 years ago: Monday 18 Jan 2021 at 15:00 UTC

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Overview

Assess and propose improvements for UX design on UNDP's E-learning platform

You have:

Proficient in User Experience Design on web and mobile
Solid knowledge of User Experience Research
Native-level command of English

Contract

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Details

The Online Volunteer will assess the quality of the current UX design of UNDP's E-learning platform Learning for Nature, and will propose improvements based on the latest EX/UI trends. These recommendations will help ensure quality user experience on the site, making the platform more accessible for a global, diverse, and multi-lingual site audience. Specifically, the task will be divided into three stages: - Stage 1: Analysis (1 week). The Online Volunteer (OV) will do a detailed review of the site's menu and course rooms, taking notes of the UX features that need to be improved. - Stage 2: Recommendations (1 week). The OV will compile a Google document with specific recommendations for the website specialist on changes to be made in line with the latest trends, including visual examples. UNDP will provide a template for the OV to fill out. - Stage 3: Final assessment (1 week). Once the changes are made, the OV will evaluate if additional UX improvements are recommended.

Art and design
Communication, mass media and art

Learning for Nature is a premier e-learning programme by the United Nations Development Programme (UNDP). This programme connects biodiversity policymakers, change-makers, and on-the-ground subject matter experts to facilitate the achievement of the United Nations’ Sustainable Development Goals. Learning for Nature offers capacity-building opportunities for scaling up efforts for nature-based sustainable development through Massive Open Online Courses (MOOCs), webinars, self-paced e-learning modules, and private training courses. To ensure the highest quality learning experience, the Learning for Nature team will be enhancing the user experience design in 2021. Using the knowledge of the latest UX features and trends, the selected OV will share recommendations that will be implemented by the Learning for Nature web specialists. These improvements will help to make the platform more accessible and inclusive for users worldwide. Enhanced UX design is expected to increase learner enrollment and retention, allowing the programme to serve an increased number of users and better promote the achievement of SDG 4: ensuring inclusive and equitable quality education.
Volunteers: 2 needed
20+ hours per week / 3 weeks

- Proficient in User Experience Design on web and mobile - Solid knowledge of User Experience Research - Native-level command of English

Global
English

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Potential interview questions

What UX design project are you most proud of and why?	This question assesses your experience and passion for user-centered design.	Highlight a project where you delivered measurable results through your design.
Can you describe a time when you had to conduct user research?	The interviewer wants to understand your research methods and insights.	Pro members can see the explanation.
How do you stay updated with the latest UX design trends?	Pro members can see the explanation.	Pro members can see the explanation.
What challenges do you anticipate in improving the UX of an educational platform?	Pro members can see the explanation.	Pro members can see the explanation.
How would you handle conflicting feedback from users during the design process?	Pro members can see the explanation.	Pro members can see the explanation.