UNV Information Systems Assistant

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

Assignment is with family (KINSHASA)

Assignment until 30 June 2024, with possible extension until 30 June 2025, depending on the availability of funds and satisfactory of performance

Within the terms of organization’s delegated authority, under the direct supervision of the Supervisor of the Communication Center (ComCEN) and overall supervision of the Chief ICT Service Management for MONUSCO, duties include but are not limited to the following:

• Responsible for transmittal and reception of all outgoing and incoming cables/faxes, including code traffic. • Undertakes logging and archiving of all correspondence in and out of the ComCen. • Ensures that cable/fax traffic is handled promptly, without undue delay and takes remedial action in case of communications difficulties. • Ensures that all communications equipment in the ComCen is always in full working condition. • Keeps records of all telephone/facsimile calls on the telephone lines in the ComCen. • Assists in the operation of the telephone switchboard in case of emergency. • Keeps the secrecy and confidentiality of all correspondence. • Performs other tasks as assigned by the supervisor of the unit. • When working with (including supervising) national staff or (non-)governmental counterparts set aside dedicated time for capacity development through coaching, mentoring and formal and on-the-job training; and • Performs other related duties as required.

Professionalism Communication Respect for diversity and gender Teamwork Integrity

with computers. • Previous working knowledge with radio communications equipment desirable or. • Fully proficient and familiar with Windows programs, especially Word, Excel and other • Valid driving license. • Must be fluent in written and spoken English. Knowledge of French is an advantage. • Computer literacy, ability to manage and adopt new procedures.

The Democratic Republic of Congo is the second largest country in Africa, and as a result is quite diverse. Living conditions therefore vary between MONUSCO duty stations, with all usual amenities present in the capital Kinshasa, but only very basic conditions in remote duty stations in the provinces, where, for instance, there may be no guarantee of public power supply nor running water. The ability to live and work in difficult and harsh conditions of developing countries is essential. Accommodation is very expensive in both Kinshasa and Lubumbashi. Supermarkets exist in the large towns (e.g. Bukavu, Kisangani), but consumer items are generally very expensive (as everything is imported). For food, local markets offer a much cheaper alternative. All MONUSCO duty stations are considered non-family duty stations, except for Kinshasa, Lubumbashi and Entebbe which are now considered family duty stations, and most are currently under UN Security Phase III (“relocation phase”: internationally-recruited staff are temporarily concentrated or relocated to specified sites/locations). In addition to insecurity related to the relatively volatile political situation as well as various conflict situations, certain places are subject to increasing street and residential crime, including in Kinshasa and Goma. Some degree of medical service is provided in all MONUSCO duty stations. Certain vaccinations are mandatory for MONUSCO personnel to enter the DRC, while others are compulsory for all other incoming persons. It is possible for incoming MONUSCO personnel, including UN Volunteers, to be asked to provide proof of some or all vaccinations, though this is unlikely. All UN Volunteers must ensure that they are up-to-date with all appropriate vaccinations, which should be clearly and properly endorsed in the International Certificate of Vaccination (“carte jaune”). Malaria is present virtually throughout the DRC, and it is therefore recommended to take prophylaxis. The unit of currency is the Congolese Franc. The US dollar is the other preferred currency. It may be impossible to exchange traveller’s checks away from the capital city. Credit cards are usually accepted in major hotels only in Kinshasa. In larger towns and cities (e.g. Kinshasa, Goma, Bukavu,), UN Volunteers are recommended to open US Dollar bank accounts, while in other places, banks may be absent (including ATMs) and VLA payments will be processed in cash. UN Volunteers have the possibility to send part of their allowances to a bank account abroad. In addition to French, there are four major spoken languages in DRC, namely Lingala, Kikongo, Tshiluba and Swahili.