UNV FTS Military Support Coordinator

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

Assignment is non-family (GOMA)

Under the direct supervision of the Chief Service Management, the duties of the FTS Military Coordinator will include but are not limited to the following:

• Task the UN Military Signals Unit personnel in coordination with the UN Military Signals Unit Commander, U6 and FTS managers and team leaders. • Ensure smooth integration of UN Military Signals Unit to FTS Service Management and Operations Management teams. • Ensure FTS support to military components are delivered in effective and efficient manner. • Coordinate any issues or concerns related to FTS services to military components within the mission. • Conduct regular meetings between FTS and military representatives to ensure smooth operation of FTS services to military components. • Provide regular evaluation of UN Military Signals Unit performance based on tasks execution. • Confirm military requirements and coordinate with Asset, Projects and Plans Unit for sourcing and/or issuance of those requirements. • Coordinate with FTS managers and team leaders on issues, constraints, requirements to perform the task assigned to UN Military Signals Unit personnel. • Provide clear guidance on reporting incidents or requesting ICT goods and services. • Provide or coordinate trainings needed by the UN Military Signals Unit personnel to ensure smooth execution of FTS related tasks. • Ensure enough UN Military Signals Unit personnel within FTS teams by coordinating the leaves of UN Military Signals Unit personnel with the UN Military Signals Unit Commander. • Monitor outstanding iNeed ticket assignments of UN Military Signals Unit personnel and report on iNeed ticket status by end of the month. • Monitor projects assigned to UN Military Signals Unit and report on project status by end of the month. Other tasks: • Coordinate the delivery of ICT services to uniformed personnel. • Attend Mission Support meetings and other meetings representing FTS to gather any requirements related to military deployment or support. • Perform Contingent Owned Equipment (COE) inspections, when required. • Provide report related to FTS services to uniformed personnel.

Professionalism Communication Respect for diversity and gender Teamwork Integrity

Telecommunication

The Democratic Republic of Congo is the second largest country in Africa, and as a result is quite diverse. Living conditions therefore vary between MONUSCO duty stations, with all usual amenities present in the capital Kinshasa, but only very basic conditions in remote duty stations in the provinces, where, for instance, there may be no guarantee of public power supply nor running water. The ability to live and work in difficult and harsh conditions of developing countries is essential. Accommodation is very expensive in both Kinshasa and Lubumbashi. Supermarkets exist in the large towns (e.g. Bukavu, Kisangani), but consumer items are generally very expensive (as everything is imported). For food, local markets offer a much cheaper alternative. All MONUSCO duty stations are considered non-family duty stations, except for Kinshasa, Lubumbashi and Entebbe which are now considered family duty stations, and most are currently under UN Security Phase III (“relocation phase”: internationally-recruited staff are temporarily concentrated or relocated to specified sites/locations). In addition to insecurity related to the relatively volatile political situation as well as various conflict situations, certain places are subject to increasing street and residential crime, including in Kinshasa and Goma. Some degree of medical service is provided in all MONUSCO duty stations. Certain vaccinations are mandatory for MONUSCO personnel to enter the DRC, while others are compulsory for all other incoming persons. It is possible for incoming MONUSCO personnel, including UN Volunteers, to be asked to provide proof of some or all vaccinations, though this is unlikely. All UN Volunteers must ensure that they are up-to-date with all appropriate vaccinations, which should be clearly and properly endorsed in the International Certificate of Vaccination (“carte jaune”). Malaria is present virtually throughout the DRC, and it is therefore recommended to take prophylaxis. The unit of currency is the Congolese Franc. The US dollar is the other preferred currency. It may be impossible to exchange traveller’s checks away from the capital city. Credit cards are usually accepted in major hotels only in Kinshasa. In larger towns and cities (e.g. Kinshasa, Goma, Bukavu,), UN Volunteers are recommended to open US Dollar bank accounts, while in other places, banks may be absent (including ATMs) and VLA payments will be processed in cash. UN Volunteers have the possibility to send part of their allowances to a bank account abroad. In addition to French, there are four major spoken languages in DRC, namely Lingala, Kikongo, Tshiluba and Swahili.