UNV Field Support Officer
Support recruitment and management of UN Volunteers in Afghanistan
Overview
Support recruitment and management of UN Volunteers in Afghanistan
You have:
- Relevant HR and/or administrative experience is essential with demonstrated expertise in recruitment and HR management.
- Experience in financial management, including budget preparation, monitoring, and reporting is crucial.
- Hands-on experience in managing administrative functions in field-based operations is essential.
- Proficiency in using computers and office software packages (MS Word, Excel, etc.) is required.
- Strong written and verbal communication skills are key.
- Experience in coordinating volunteer programs, including recruitment, onboarding, training, and daily management, is desirable.
- Familiarity with the recruitment processes of UNV, UNDP, or other UN entities is a plus.
- A client-oriented mindset and readiness to work in hardship duty stations would be an advantage.
- Excellent interpersonal communication skills are seen as a valuable addition.
Contract
This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.
UNAMA was established in 2002 as a Political/ Peacebuilding Mission, exceptionally) directed and supported by the UN Department of Peacekeeping Operations (DPKO)
UNAMA was established by the UN Security Council Resolution 1401 in March 2002 at the request of the Government of the Islamic Republic of Afghanistan. Its mandate is reviewed annually with the latest mandate renewal being on 15 September 2020 when the Security Council unanimously adopted Resolution 2543 (2020) Resolution 2543 (2020) calls for UNAMA and the Secretary-General’s Special Representative for Afghanistan, within their mandate and in a manner consistent with Afghan sovereignty, leadership and ownership, to continue to lead and coordinate international civilian efforts in full cooperation with the Government of Afghanistan. UNAMA maintains a permanent and extensive field presence across Afghanistan.
Under the direct supervision of the UNV Programme Manager (PM), the UNV Field Support Officer will undertake the following tasks:
Maintain an up-to-date record of approved posts in mission, vacancy and occupancy rates and provide timely reports on UNV data; Support PM in managing human resources-related, finance and administrative issues of UN Volunteers in Afghanistan; Coordinate the mobilization and recruitment of volunteers in collaboration with UNV HQ and all sections of the mission; including communication and updates to UNV PM and section chiefs / hiring managers; Provide management support to the PM in activities such as annual volunteer performance appraisals (VPA), accommodation arrangements, security awareness, organization of welfare activities, training and learning activities: Support to coordinate the selection, recruitment and deployment of all UNAMA Volunteers and post management; Coordinate the arrival and check-in and check-out of newly recruited/outgoing UN Volunteers and update the related online systems and tools; Support PM during the budgeting and staffing exercise for the UNV component of the mission, including communication to sections, Budget Office, UNV HQ and volunteers; Support timely information flow to volunteers regarding policies, changes and developments in relation to volunteers’ administration & management (UNV COS and Mission Policies). Act as focal point for inquires about redeployment, local working and security conditions, accommodation issues, and all matters related to the Conditions of Service; Process and maintain records of re-deployment, transfers and temporary duty assignments (TDY) for all UN Volunteers; Support recruitment and selection processes, including advertisement, review selection documents and facilitating interviews,; Liaise with recruitment team/sections on the travel arrangements in place for the deployment of UN Volunteers by facilitating security clearances and visa fax letters for selected UN Volunteers; Support the PM in the implementation of a buddy system for facilitating the integration of the UN volunteers: Support with processing of travel requests in Umoja for UNAMA UN Volunteers; Oversee approval of UN Volunteer leave requests and reports; and monitor attendance; Any other duties as requested by the supervisor.
, Accountability, Communication, Integrity, Professionalism, Working in Teams
relevant HR and/or administrative roles is essential, with demonstrated expertise in recruitment and HR management, particularly in challenging or conflict-affected environments. Experience in financial management, including budget preparation, monitoring, and reporting, particularly within field-based or humanitarian operations is crucial. Hands-on experience in managing administrative functions in field-based operations, including logistics, procurement, and operational support within humanitarian or UN missions, is essential. Proficiency in using computers and office software packages (MS Word, Excel, etc.), along with experience handling web-based management systems, is required. Strong written and verbal communication skills, with the ability to work effectively in multidisciplinary teams and engage with a variety of stakeholders, are key.
Background in coordinating volunteer programs, including recruitment, onboarding, training, and daily management, with an emphasis on enhancing volunteer impact and retention is considered desirable. Familiarity with the recruitment processes of UNV, UNDP, or other UN entities is a plus. A client-oriented mindset and readiness to work in hardship duty stations would be an advantage. Excellent interpersonal communication skills are seen as a valuable addition.
Afghanistan is a unique country and UNAMA is a unique (humanitarian) operation. It provides for an interesting and enriching environment, but also requires a mature level of cultural awareness, as well as more stamina and commitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability and willingness to live and work in harsh and potentially hazardous conditions, involving physical hardship and little comfort, are essential.
Potential interview questions
| Can you describe a time you supported the recruitment process in a challenging environment? | The interviewer wants to assess your experience in recruitment under difficult circumstances. | Provide a specific example that highlights your role and the outcome. |
| How do you ensure effective communication in a diverse team? | The interviewer is looking for your strategies in managing communication across cultures and backgrounds. | Pro members can see the explanation. |
| Tell me about a time you had to coordinate a training session for volunteers. What was your approach? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies would you implement to retain volunteers in a challenging environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to handle administrative functions under pressure. What did you do? | Pro members can see the explanation. | Pro members can see the explanation. |