UNV Digital Communications Specialist

Support UNFPA's digital and social media efforts to engage wider audiences.

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UNFPA - United Nations Population Fund

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Application deadline 11 months ago: Monday 30 Jun 2025 at 00:00 UTC

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Overview

Support UNFPA's digital and social media efforts to engage wider audiences.

You have:

  • At least 3 years of relevant work or internship experience in digital Communications, content creation or social media management firms.
  • Strong understanding of Instagram, Twitter, Facebook, and YouTube ecosystems.
  • Basic understanding of platform specific analytics tools, google analytics social sprout and website CMS.
  • Good knowledge of design and editing tools such as Canva, InShot, Adobe Premiere Pro.
  • Strong written and verbal communication skills in English.
  • Experience working with UN agencies, digital marketing agency, development sector, or youth networks is desirable.
  • Self-motivated, proactive, and comfortable working with multiple teams and deadlines.

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

The India Country Office is currently implementing its 10th Country Programme (CP-10), which envisions an India where every woman and young person, especially those from vulnerable and marginalized communities, enjoys gender equality, can fully realize their sexual and reproductive health and rights, and actively contributes to sustainable development. Aligned with the UNFPA Strategic Plan 2022–2025, the Programme of Action of the International Conference on Population and Development (ICPD), and the 2030 Agenda, CP-10 focuses on achieving the three transformative results: ● Ending preventable maternal deaths

● Ending the unmet need for family planning

● Ending gender-based violence and harmful practices

In this context, the UNV Digital Communications Specialist will support UNFPA’s communications efforts to enhance its visibility, engage wider audiences, and promote the impact of its work through digital storytelling, content creation and strategic social media and influencer engagement.

To support the Communications Unit in day-to-day digital communications, including content creation, social media coordination with the digital agency, influencer and celebrity consultant, and internal team members. The UNV will contribute to UNFPA India’s digital presence by assisting in the execution of the digital and influencer marketing strategy, managing timely social media rollouts, tracking social media growth and enhancing public engagement. This includes producing mobile-friendly, high-quality reels and photographs, basic audiovisual editing, and ensuring effective and consistent engagement with partners and audiences across UNFPA India’s digital platforms.

A. Digital and Social Media Management

● Support the daily management of UNFPA India’s social media channels (Instagram, Twitter, Facebook, YouTube) by scheduling, posting and monitoring content. ● Coordinate closely with internal teams, UNFPA State Offices, and programme colleagues to gather stories, photos, and updates for content planning. ● Bring fresh ideas while packaging content in a highly engaging mode leading to higher retention of the content ● Liaise with the Digital Agency for content development, approvals, and timely rollouts. ● Support the communications team in ideation, conceptualisation, key messaging, creative route and execution of UNFPA India campaigns ● Support in assessing paid campaigns and growth strategy under guidance. Understanding of Google and Meta Analytics is a bonus. ● Track and report monthly on key metrics (reach, engagement, followers) using platform insights and tools along with key observations. ● Monitor trends, content and creative strategies and feed it back to strengthen the digital strategy and improve the performance of UNFPA India social media channels ● Be hands-on with reel/shorts making and editing preferably any of the AI or design tools (Canva, InShot, Premier Pro etc) .

B. Content Creation and Storytelling

● Assist in the development of high-quality multimedia content – images, reels, carousels, stories – tailored for different platforms. ● Conduct on-the-job phone shoots and edit simple field-based videos. ● Support in documenting UNFPA India’s programmes through field stories, testimonials, and short-form videos. ● Coordinate with partners, influencers, and content creators to gather assets or facilitate joint campaigns. ● Devise and develop compelling visual concepts to effectively communicate key messages across stories, programmes, campaigns, and thematic content

C. Website Support

● Assist the team in updating the India Country Office website with relevant content: programme updates, publications, media releases, campaign content, etc. ● Suggest new ideas to implement on India CO in dissemination of stories/ programmes/ campaigns or thematic content within the possibility of the domain.

D. Liaison and Coordination

● Provide coordination support to the Digital Agency and Creative Vendors, including content reviews, feedback loops, and version management in guidance of the communications team. ● Work closely with the Communications Specialist/Communications Analyst to deliver the influencer strategy ● Network with youth influencers and drive the engagement with them for UNFPA campaigns ● Support logistics, backend prep and social media amplification for key International Days and UNFPA events.

Deliverables: ● Day-to-day social media content coordination and posting across UNFPA platforms ● Monthly digital performance report (basic metrics + trend insights) ● Support in execution of UNFPA India Campaigns annually ● Coordination with the digital agency and monitoring of quality deliverables ● Support in onboarding and managing influencers for UNFPA India campaigns ● Regular updates on UNFPA India website ● Field-based content (photos, short reels) contributed for monthly calendars and campaigns in coordination with State team ● Monthly curation and idea pitching of new formats, trends, or interactive content for Instagram Reels, Stories, etc.

• Integrity/Commitment to UNFPA mandate/Valuing Diversity. • Self-Management/Emotional Intelligence. • Analytical and Strategic Thinking and Results Orientation/Commitment to Excellence. • Knowledge Sharing/Continuous Learning.

● Atleast 3 years of relevant work or internship experience in digital Communications, content creation or social media management firms. ● Strong understanding of Instagram, Twitter, Facebook, and YouTube ecosystems ● Basic understanding of platform specific analytics tools, google analytics social sprout and website CMS. ● Good knowledge of design and editing tools such as Canva, InShot, Adobe Premiere Pro ● Strong written and verbal communication skills in English ● Experience working with UN agencies, digital marketing agency development sector, or youth networks is desirable ● Self-motivated, proactive, and comfortable working with multiple teams and deadlines.

New Delhi is the national capital of India and is situated in the central part of India. The city is home to thousands of businesses and international companies and embassies, making it very cosmopolitan in nature, and culturally rich.

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. This position is based in New Delhi. National UN Volunteers are part of the malicious insurance plan. National UN Volunteers are expected to be culturally sensitive and adjust to the prevailing culture and traditions.

The contract lasts for the period indicated above with possibility of extensions subject to availability of funding, operational necessity and satisfactory performance. However, there is no expectation of renewal of the assignment.

The applicable Volunteer Living Allowance is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and permanent disability insurance are included (health insurance for up to 3 dependents - except for UN Community Volunteers), as well as final repatriation (if applicable). You can check full entitlements at https://app.unv.org/calculator .

For information specific to your assignment please see below: • Monthly Voluntary Living Allowance (VLA): INR 64,961.50 • Entry lump sum (one-time payment): USD 400 (equivalent in INR) • Relocation costs: $200 at beginning and end of assignment if duty station is outside of commuting distance (as determined by UNV) • Exit allowance (paid on successful completion of the assignment): INR 5,413.46 for each month served, paid on completion of contract • Medical and life insurance Cigna Private Insurance.

Leave entitlements • Annual leave: 2.5 days accrued per calendar month • Certified sick leave: 30 days • Uncertified sick leave: 7 days • Learning leave: 10 working days per consecutive 12 months • Maternity leave: 16 weeks • Paternity leave: 10 days

UNV will provide, together with the offer of assignment, a copy of the Conditions of Service, including Code of conduct, to the successful candidate. The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos.

Potential interview questions

Describe a time when you successfully increased engagement on social media platforms. What strategies did you use? The interviewer seeks to understand your practical experience in enhancing social media engagement. Provide specific examples of campaigns and the methods you employed to boost engagement.
How do you prioritize multiple tasks when managing social media and content creation? This question assesses your time management and organizational skills. Pro members can see the explanation.
Can you provide an example of a successful digital campaign you worked on? What was your role? Pro members can see the explanation. Pro members can see the explanation.
What metrics do you consider most important when analyzing social media performance? Pro members can see the explanation. Pro members can see the explanation.
How do you stay updated with the latest trends in digital communications and social media? Pro members can see the explanation. Pro members can see the explanation.
Describe a situation where you had to collaborate with influencers. How did you manage the relationship? Pro members can see the explanation. Pro members can see the explanation.
What kind of content do you believe performs best on Instagram vs. Facebook? Pro members can see the explanation. Pro members can see the explanation.
Explain how you incorporate feedback into your digital content strategies. Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 11 months ago - Source: unv.org