UNV Communication Associate – Digital Content and Community Management

Contract

This is a UNV National Youth contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Youth contracts.

UNICEF works in over 190 countries and territories to save children's lives, to defend their rights, and to help them fulfil their potential, from early childhood through adolescence.

Within the delegated authority and under the supervision of the Regional Chief of Communication or his/her designated mandated representative(s), the UNV Communication Associate – Digital Content and Community Management will:

Content production (50%) • Conceptualize and create engaging content for social media, with a focus on video content for young people on channels like TikTok and Instagram. • Pitch new approaches and angles for content for abovementioned platforms. Pitch approaches for new and upcoming platforms. • Work with relevant sections like Adolescent Development and Participation (ADAP), to develop a strategic plan for partnering with young content creators – to advise, and co-create youth-centric content with ROSA. • Work with relevant sections like Health, Education, Child Protection, Climate Change and Communication for Development (C4D) to co-create plans for regional advocacy priorities related to COVID-19, vaccines, the learning crisis, mental health and climate change, as well as associated campaigns/moments. • Research youth social media trends and make recommendations on related UNICEF content.
• Contribute to content ideation for campaigns and moments across all social media platforms used by ROSA. • Develop high-quality creative work, provide quality control over concepts and projects, contribute creative solutions and innovations that strengthen the UNICEF brand in the region. • Assist the communication section with additional tasks as required.

Community Engagement (50%) Support the communication section to: • Coordinate, monitor, and manage direct communications on UNICEF South Asia’s Facebook, Twitter and Instagram channels, in close coordination with the UNV Social Media and Community Management Associate. • Proactively recommend ideas for engaging with our communities and ensuring our audiences feel heard and feel connected with us. • Help employ community management best practices to encourage online audiences to participate in social media discussions, increase their understanding of our work for children and guide their journey to other UNICEF-owned channels. • Support the growth of UNICEF South Asia Twitter and Instagram channels through list building and monitoring performance. • Monitor current events, public opinion and press, identify issues and trends, and advise on appropriate digital media response. • Work with programme sections and partners to map political, government, social media and corporate influencers in South Asian countries in order to ensure targeted communications and have a greater impact for children. • Assist the communication section with related additional tasks as required.

• Professionalism • Integrity • Teamwork and respect for diversity: • Commitment to continuous learning: • Communication: • Planning and organizing: • Flexibility: • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNICEF ROSA ‘s mission and vision, as well as to the UN Core Values.

Required Education Level: Bachelor's degree Required Experience: 0-1 years

a) Education, qualifications, skills, experience, areas of expertise (to be filled in by the host entity):

For example (the below is indicative, to be adapted by the host entity).

• Bachelor’s degree in multimedia, communication, journalism, creative writing, politics, social science or a similar discipline. • Ability to write clearly, succinctly and for varying audiences. • Excellent oral and written English language skills.
• At least six months professional work experience in the area of digital and social media communications. • Previous work experience with UNICEF or other UN agencies is desirable. • Experience managing/moderating social media channels or online communities. • Experience creating a range of different content for social media. • Sound understanding of social media metrics to assess digital performance. • Accuracy and professionalism in the production and editing of documents and reports. • Strong understanding of monitoring and responding to queries on social media is an asset.
• An eye for clean, simple, and compelling visual design. • Excellent IT skills, especially with design and photo and video editing apps and software.
• Strong research skills. • Knowledge of and interest in South Asia news and digital landscapes is an asset. • Creative, enthusiastic, solutions-orientated. • Ability to work and adapt professionally and effectively in a challenging and multicultural environment. • Ability to respond to short deadlines and demonstrate a quick turn-around and execution of creative work. • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines. • Highly motivated, with a commitment to learning and growth within the assigned area of work. • Have affinity with or interest in child rights, volunteerism as a mechanism for durable development, and the UN System.

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. National UN Volunteers are part of the malicious insurance plan.