UNOPS Senior Durable Solutions Assistant, LICA 5
Provide counseling and support for durable solutions to refugees and POCs.
Overview
Provide counseling and support for durable solutions to refugees and POCs.
You have:
- 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher.
- Knowledge of English and UN working language of the duty station if not English.
- HCR Protection Learning Program - UNHCR, HCR Protection Induction Prog, HCR Resettlement Learning Program - UNHCR
- Excellent written and spoken English language knowledge is necessary.
- Experience in interviewing and counselling persons of concern (POCs).
Hardship Level (not applicable for home-based)
A (least hardship)Family Type (not applicable for home-based)
FamilyStaff Member / Affiliate Type
UNOPS LICA5Target Start Date
2024-05-01Job Posting End Date
May 7, 2024Terms of Reference
The desired candidate should have demonstrated knowledge in all three durable solutions, namely
voluntary repatriation, resettlement and complementary pathways and local integration, and should be able to apply this knowledge in his / her everyday work. They should also have excellent communication, interpersonal skills and must have worked with POCs. The candidate should have experience in interviewing and counselling POCs. Data management experience and report writing skills are also required. Excellent written and spoken English language knowledge is necessary.Standard Job Description
Senior Durable Solutions Assistant
Organizational Setting and Work Relationships The Senior Durable Solutions Assistant reports to a Durable Solutions Associate or Officer.
The incumbent is relied upon to contribute to the implementation of a durable solutions strategy. Contributing to fostering an environment to enhance partnerships is a critical element of the work, as are activities designed to strength the involvement of refugee communities and their hosts in the design and implementation of solutions strategies.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Duties - Provide counselling to refugees and other persons of concern (POC) about their durable solutions needs. - Interview candidates for voluntary repatriation and prepare documentation for their return, in line with Voluntary Repatriation SOPs. - Interview candidates for local integration and prepare the appropriate documentation for onward submission to local authorities or partners, in line with Local Integration SOPs. - Participate in identifying resettlement needs of refugees, in line with Resettlement SOPs. - Assist in updating the electronic database for resettlement, voluntary repatriation and local integration, in line with Standard Operating Procedures. - Process documentation to ensure that POC receive the documents required for their durable solutions in a timely manner. - Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners. - Interview and advise on the appropriate durable solution to be provided to POC. - Prepare documents relating to durable solutions. - Enter information into available database, in line with SOPs.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience Years of Experience / Degree Level For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
Field(s) of Education Not applicable.
Certificates and/or Licenses HCR Protection Learning Prg; HCR Resettlement Lrng Prg; HCR Protection Induction Prog; (Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience Essential Not specified. Desirable Diverse field experience. Experience in interviewing.
Functional Skills DM-Database Management IT-Microsoft Office Productivity Software (Functional Skills marked with an asterisk* are essential)
Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Required Languages
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,
Desired Languages
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Additional Qualifications
Skills
Education
Certifications
HCR Protection Induction Prog - UNHCR, HCR Protection Learning Program - UNHCR, HCR Resettlement Learning Program - UNHCRWork Experience
Other information
This position doesn't require a functional clearance Home-Based
No
Potential interview questions
| Can you describe a time when you had to assess the needs of refugees? | This question assesses your experience and ability to evaluate the needs of vulnerable populations. | Provide a specific example, outlining your approach to assessment and the outcomes. |
| How do you ensure accurate data management in your work? | This question probes your attention to detail and understanding of data management principles. | Pro members can see the explanation. |
| Describe your approach to collaborating with refugee communities. Why is this collaboration important? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you employ to provide effective counseling to POCs? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you prepared documentation for durable solutions? | Pro members can see the explanation. | Pro members can see the explanation. |