TRAVEL AND PROTOCOL OFFICER - NOA
Manage travel arrangements and protocols for WHO staff
This opening expired 4 years ago.
Do not try to apply for this job.
Overview
Manage travel arrangements and protocols for WHO staff
You have:
- University Degree in Business Administration or its equivalent
- 2 years’ experience in government, WHO or any other UN agencies
- Excellent knowledge of English
- Knowledge of French will be an added advantage
- Training in protocol matters, IATA training and qualifications are desirable
Contract
This is a No grade contract. More about No grade contracts.
Under the supervision of the Administrative Officer, the incumbent performs the following duties
Undertake travel arrangements for all WHO staff members embarking on international official travels and ensure follow-up actions with AFRO, HQ or other Agencies in facilitating the issuance of relevant travelling documentations including Travel Authorizations.
Arrange visas for all WHO travelers so that they are able to attend meetings within the set dates and where the need arises, to arrange for visa at the point of entry.
Maintain updated addresses and telephone numbers for Hotels and carry out update of hotels in the country. Identify new hotels and negotiate concessionary rates for WHO staff and consultants. Make hotel reservations for WHO staff members, family members, Consultants, participants at meetings and Government delegations on WHO missions in and outside the country.
- Maintains updated list of Government Ministries and Agencies and their senior personnel collaborating with WHO, eg Consultants, NGOs, Diplomatic Missions and other International Agencies for the purpose of follow-up of communication.
- Manage and oversee all Airport protocol and immigration matters.
- Undertake other administrative duties assigned from time to time.
Competencies:
1. Producing results
2. Teamwork
3. Communication
4. Building and promoting partnerships across the organization and beyond
5. Knowing and managing yourself
Functional Knowledge and Skills
- Excellent knowledge and ability to make travel arrangement at competitive costs. Good knowledge of the tourism and related industry.
- Ability to acquire sound knowledge of WHO rules, regulations and procedures.
- Ability to establish and maintain effective working relationships with people at various levels and of different nationalities.
Education Qualifications
Essential: University Degree in Business Administration or its equivalent in Business Administration or its equivalent
Desirable: Training in protocol matters, IATA training and qualifications
Experience
Essential: 2 years’ experience commensurate with the duties of the post and its grade in government, WHO or any other UN agencies.
Desirable: Prior experience in Travel and Protocol with government, WHO or any other UN agencies
Languages: Excellent knowledge of English. Knowledge of French will be an added advantage
Other Skills (e.g. IT)
Computer literacy in basic software programmes, in particular, basic word-processing, data
management programmes, electronic communication technology and excel.
Potential interview questions
| Can you describe a situation where you successfully negotiated a cost for travel arrangements? | The interviewer wants to understand your negotiation skills in a practical context. | Provide a specific example that highlights your negotiation strategies and outcome. |
| How do you prioritize multiple travel requests from staff members? | This question assesses your organizational and prioritization skills. | Pro members can see the explanation. |
Added 4 years ago
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Updated 1 year ago
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Source:
who.int
