Therapeutic Services Intern
Provide intensive case management for survivors of trauma and violence
Overview
Provide intensive case management for survivors of trauma and violence
You have:
- Bachelor’s or master’s level focus on counseling, social work, or education is strongly encouraged but is not a limiting factor for candidates
- Ability to communicate effectively with clinical team, clients, and staff
- Experience with vulnerable populations preferred, particularly psychological trauma due to war, displacement, violence, and persecution
- Desire to work with an ethnically diverse international population in innovative ways
- Strong written and verbal communication skills
- Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle
- Ability to receive and utilize constructive feedback regarding performance, presentation, and relationships with others
- Preference for proficiency in a second language spoken by the client base
- Commit to at least 12 hours per week for the duration of the internship
- All offers are contingent on successfully passing background and criminal history checks
Job Description
OVERVIEW:
The Center for Wellbeing team provides intensive case management to survivors of torture, victims of crime, victims of human trafficking and asylum-seeking families living in Arizona. The Therapeutic Services intern will work closely with the Clinical Supervisor, Caseworkers, and Wellness Team to provide culturally competent, comprehensive services to refugee, foreign national, and immigrant survivors of war, violence, displacement, and trauma. In addition, they will learn how to provide trauma-informed, victim-centered, strengths-based services that promote health and safety, inspire confidence, respects choice, and assists survivors towards independence.
Please note that this position is unpaid.
In-person interns are preferred for this position, but some remote interns and/or hybrid in-person/remote interns may be accepted.
RESPONSIBILITIES:
- Provides support for group counseling or workshops including session planning, preparation and co-facilitation - Conducts and assists with intakes for groups and appropriate referrals and case management needs - Provides follow up with clients for continued care coordination - Refer clients to community resources or to specialists as necessary and other case management duties. - Arrange for interpreters for group sessions where needed - Transport clients using your own vehicle when needed - Make weekly client phone calls to arrange for group and individual sessions - Complete and maintain required clinical documentation in a timely manner - Maintain confidentiality of records relating to clients' treatment - Attend individual supervision - Commit to at least 12 hours per week for the duration of the internship - Perform additional job-related duties and responsibilities as requested - Work in both a standard office environment and community-based environment
Reports To: Haley Kimberlin
Qualifications
REQUIREMENTS:
- Bachelor’s or master’s level focus on counseling, social work, or education is strongly encouraged but is not a limiting factor for candidates - Ability to communicate effectively with clinical team, clients, and staff - Experience with vulnerable populations preferred, in particular psychological trauma due to war, displacement, violence, and persecution - Desire to work with an ethnically diverse international population in innovative ways - Ability to work effectively with partners, colleagues, and clients in a cross-cultural, team based environment - Ability to present oneself in an appropriately personable and professional manner to clients and staff - Ability to be both consistent and flexible as circumstances warrant - Ability to receive and utilize constructive feedback regarding performance, presentation and relationships with others - Strong written and verbal communication skills - Strong computer skills - Proficiency in a second language spoken by the client base strongly preferred but not required - A positive attitude and a desire to learn and adapt traditional clinical skills to meet the needs of a diverse client bas - Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle - Technology requirements: - Interns will be required to use their own technology tools to work on virtual opportunities. - IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc. - All personal devices must: - Be kept current with all operating system updates and security patches, - Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop. - Have lock screen set to 10 minutes or less with a password required to unlock the device - Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes. - Additional policy details will be discussed during orientation and training.
CLEARANCES:
All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
COMMITMENT:
- SUMMER: Minimum 20 hrs/wk for 3 months - FALL/SPRING: Minimum 12 hrs/wk for 4 months - Primary availability during IRC business hours (M-F; 8:30am-5:00pm) - Preference given to applicants able to make multi-term commitment
Potential interview questions
| Can you describe a time when you had to adapt your communication style to meet the needs of a client? | This question assesses your flexibility and awareness in working with diverse populations. | Discuss a specific instance and highlight the techniques you used to communicate effectively. |
| What strategies would you employ to ensure confidentiality in client interactions? | This question evaluates your understanding of client confidentiality and its importance in therapeutic settings. | Pro members can see the explanation. |
| How do you handle situations where you receive constructive criticism? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience working with vulnerable populations. How did you address their unique challenges? | Pro members can see the explanation. | Pro members can see the explanation. |
| What motivates you to work with victims of violence and trauma? | Pro members can see the explanation. | Pro members can see the explanation. |