TELECOMMUNICATIONS ASSISTANT

Contract

This is a FS-4 contract. This kind of contract is known as Field Service. It usually requires 6 years of experience, depending on education. More about FS-4 contracts and their salaries.

Org. Setting and Reporting This position is located in Kinshasa in the Field Technology Section (FTS) of the United Nations Organization Stabilization Mission in the Democratic Republic of Congo (MONUSCO). The Telecommunications Assistant reports to the Chief Service Management.

Responsibilities ASSETS: - Assists in the receiving, inspecting and verification of all incoming ICT assets and supplies; - Issues CITS equipment and enters the records in the asset control system. - Prepares the scheduling of deliveries of equipment to users and coordinates returns of CITS equipment to the warehouse. - Maintains and controls proper records for all expandable and non-expendable FTS assets using the organization’s enterprise asset management systems. - Updates and administers the asset database, tracking the life cycle of all assets. - Monitors the physical inventory of stocked items on a regular basis to ensure accuracy of records, and location of property. - Identifies surplus stock and compiles monthly report with regards to MONUSCO stock holdings. - Compiles PLE equipment monthly reports in use and unit stock. - Drafts Power BI reports with regards to FTS stock holdings (in use / unit stock). - Assists Property Management unit with the annual Impairment project for FTS assets. - Assists property Management and MSC with closing down of sectors, (drafting inventory reports, planning on the disposal and or moving of equipment).

ICT Projects: - Consolidates and registers new projects on online project platform. - Follows up and updates the projects on Project Online platform and provides monthly statistics on the on-going project. - Updates Microsoft projects schedule for all register projects. - Sends all relevant Projects Documentations to the Project Board for approval/signature. - Ensures equipment / material is available for the project. - Creates Umoja notification for equipment to be issued/shipped for the project. - Initiates and coordinates Projects Meetings.

OPERATIONS SUPPORT: - Performs related administrative duties, such as drafting routine correspondence, and assisting with the coordination of the travel programme. - Monitors accounts and payment to vendors and individual contractors for services. - Assists with the coordination of physical space planning. - Assists with the administrative arrangements for seminars, conferences, and meetings. - Monitors status of expenditures and allotments through Umoja, records variations, updates budget tables; consolidates data received and provides support to higher-level staff with respect to budget reviews. - Prepares, processes and follows-up on administrative arrangements and forms related to the official travel of staff; maintains files of rules, regulations, administrative instructions and other related documentation; maintains up-to-date work unit files (both paper and electronic); - Coordinates extensively with service units and liaises frequently with internal team members both at Headquarters and in field missions.

OTHER DUTIES AND RESPONSIBILITIES: - Ensures that all required spare parts and supplies are in place; - Coordinates the scheduled preventative and corrective maintenance on ICT equipment. - Coordinates with the Asset Management Unit on proper inventory of records. - Organizes the receiving and inspection of new equipment; - Assists in formulating the training curriculum and in-house training programs for staff and others within the unit.

Competencies Professionalism: Demonstrated skill and knowledge in asset management, project management as well as in cost recovery; Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors' language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; Adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.

Education High school diploma or equivalent is required.

Job - Specific Qualification Certificate/diploma or other supplemental academic qualifications or training in Telecommunications is required.

Industry training and certifications are desirable.

Work Experience At least six (6) years of working experience in providing ICT operational support services related to assets, telephone billing, and communications centre and/or ICT operations support, including at least three years of experience at the international level is required.

Experience in international operations in a post conflict-environment is desirable.

Languages English and French are the working languages of the United Nations Secretariat. Fluency in English (both oral and written) is required; knowledge of French is desirable.

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice This position is temporarily available until 05/12/2023. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.

This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.

Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.