TELECOMMUNICATIONS ASSISTANT

Contract

This is a FS-5 contract. This kind of contract is known as Field Service. It usually requires 8 years of experience, depending on education. More about FS-5 contracts and their salaries.

Org. Setting and Reporting This position is located in Kinshasa, in Field Technology Section (FTS) of the United Nations Organization Stabilization Mission in Democratic Republic of Congo (MONUSCO). The Telecommunications Assistant reports to the Chief ICT Operations Management.

Responsibilities Within delegated authority, the Telecommunications Assistant will perform following duties:

TECHNICAL ROLES - Assists in the operation and maintenance of satellite earth-station equipment, monitors satellite link performance and performs fault diagnosis and repair. - Monitors transmission performance of all local and remote network nodes - Provides engineering services related to planning, implementation and maintenance of local and wide area telecommunications networks. - Coordinates with ISPs and technical support staff for service restoration during facility failures. - Maintains Network Control Center/Network Operations Center records and Wide Area Network documentation. - Assist in the installation, maintenance, and monitoring of alternate energy systems such as UPSs and Solar Panels. - Install, maintain and monitors radio communications systems such as HF, UHF, VHF, Tetra Trunking radio systems as well as Microwave installations - Establishes performance standards for telecommunications equipment and services and recommends corrective measures to improve service quality and operational performance. - Performs other related duties as required.

COMMUNICATIONS CENTRE SUPPORT: - Supervises the operation of the Communications Centre on 24/7/365 basis; Oversees and provides work direction to junior staff within the unit; - Develops, revises, and updates the Standard Operating Procedures (SOPs) for the Communications Centre including the distribution lists. - Oversees the accurate processing of all incoming and outgoing Code Cables and facsimiles in a timely and efficient manner. - Coordinates the installation, commissioning, and maintenance of the encrypted voice and facsimile devices within the unit. - Observes and monitors the reliability of the communications equipment facilities; identifies any system malfunctions that might affect the efficiency and effectiveness of communications centre and escalates to appropriate technical staff. - Oversees the maintenance of a proper filing system of all outgoing and incoming daily correspondences; Respects and observes the confidentiality of any or all of the documents that flow through the Communications Centre.

OPERATIONS SUPPORT: - Provides assistance to Section/Unit Chief related to the administration of the section/unit's human resource activities, e.g., placement, relocation, performance appraisal, job classification reviews, separation of staff members, training etc., ensuring consistency in the application of UN rules and procedures. - Assists with the coordination of ICT services for the Mission's senior management and administration offices. - Assists in the preparation of budget performance submissions; prepares various standard financial reports and statistical tables; Provides details and input on the preliminary reviews of relevant expenditures and compares same with approved budget. - Assists with the review of requisitions for goods and services to ensure (a) correct objects of expenditure have been charged and (b) availability of funds. - Assists with the coordination of other administrative duties, such as: the administration of the section/unit's travel programme; monitoring accounts and payment to vendors and individual contractors for services; physical space planning; and coordinating administrative arrangements for seminars, conferences and meetings. - Provides guidance, training and supervision to junior staff in the area of administration within the section/unit.

OTHER DUTIES AND RESPONSIBILITIES: - Establishes work priorities within the team and the provide expert advice to the Chief ICT Operations Management on the planning and direction of the deployment and operation and maintenance of the telecommunications infrastructure - Ensures that all required spare parts and supplies are in place. - Coordinates the scheduled and preventative and corrective maintenance on ICT equipment. - Coordinates with the asset management unit for proper inventory records. - Organizes the R&I of new equipment. - Assists in formulating training curriculum and of in-house training programs for staff and others within the unit.

Competencies Professionalism: Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education High school diploma or equivalent.

Job - Specific Qualification COBIT, ITIL and Prince 2 certification are desirable

A technical or vocational certificate in Microwave and Rigging are desirable.

Certification/diploma of other supplemental academic qualifications or training in Telecommunications are required.

Work Experience A minimum of eight (8) years of experience in providing ICT operational support services related to assets, communications center, and ICT operations support is required.

Experience in the installation of integrated satellite networks, microwave links, GPS, HF vehicle monitoring systems as well as rigging and mounting telecommunications towers is desirable.

Experience in the United Nations Common System (UN peacekeeping political missions, or UN agencies, Funds, and Programmes) or a comparable international organization or non-governmental organization in a conflict or post-conflict environment is desirable.

At least four (4) years of experience at the international level is required.

Languages English and French are the working languages of the United Nations Secretariat. Fluency in English (both oral and written) is required; knowledge of French is desirable.

Assessment Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

Special Notice This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.