Técnico/a de gestión de casos ConEsperanza Medellín, Antioquia
Manage eligible cases within the ConEsperanza program, ensuring compliance with information and documentation protocols.
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Overview
Manage eligible cases within the ConEsperanza program, ensuring compliance with information and documentation protocols.
You have:
- Professional or technician in social work, psychology, sociology, or related fields.
- Minimum one year of relevant case management experience, preferably in humanitarian organizations.
- Preferably prior experience in community work or with vulnerable populations.
- Proficiency in Microsoft Office systems and Google Docs and Google Drive.
- Desirable experience with tools like Commcare and Kobo.
- Knowledge of the context of the municipalities and the Antioquia department.
- Preferably knowledge of Sphere standards and other training in humanitarian response.
Potential interview questions
| Can you describe your experience with managing cases in a humanitarian context? | This question assesses your relevant experience in case management, especially under humanitarian conditions. | Highlight specific scenarios where you handled cases successfully, focusing on your role and the outcomes. |
| How do you prioritize your tasks when managing multiple cases? | Prioritization is key in case management; this question evaluates your organizational skills. | Pro members can see the explanation. |
| What strategies do you use to ensure clear communication within a team? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time when you faced a challenging situation in your work. | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you know about the Sphere standards in humanitarian work? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you handle a situation where a participant does not receive the services they need? | Pro members can see the explanation. | Pro members can see the explanation. |
| What initiatives have you taken to promote innovation within your team? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure compliance with donor regulations in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 months ago
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Updated 1 month ago
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Source:
mercycorps.org/careers/national
