Técnico/a de CARM ConEsperanza Medellín, Antioquia
Provide community feedback and maintain accountability relationships.
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Overview
Provide community feedback and maintain accountability relationships.
You have:
- Estudiante universitario de mínimo VII Semestre o Título de tecnólogo o profesional de ciencias sociales, administrativas o relacionadas.
- Conocimiento y experiencia en el uso de dispositivos electrónicos, formularios y encuestas.
- Tener experiencia en responder a una línea telefónica directa.
- Deseable experiencia atendiendo canales digitales como correo electrónico, WhatsApp, entre otros.
- Habilidades de atención en persona y hablar en público; habilidades sociales para la interlocución con grupos, comunidades y entidades del sector privado y público.
- Conocimiento de los municipios focalizados en Antioquia (Zaragoza, El Bagre, Remedios, Segovia) o municipios con contextos similares.
- Capacidad de manejo de sistemas computacionales como Excel intermedio y otros mecanismos de manejo de datos es mandatorio.
- Se requieren habilidades informáticas sólidas, particularmente en la gestión de bases de datos y programas de MS Office como Excel.
- Excelente manejo del paquete MS Office: Power Point, Excel, Word, tablas, base de datos.
- Experiencia deseable en cargos similares con ONG de carácter internacional o empleo similar en el sector público o privado.
- Capacidad para interpretar cifras.
Potential interview questions
| Describe a time when you had to provide accountability in a difficult situation. | The interviewer wants to assess your ability to maintain transparency and ethics. | Include specific actions you took and the outcomes achieved. |
| How would you handle a complaint from a community member effectively? | This question evaluates your interpersonal skills and responsiveness. | Pro members can see the explanation. |
| Can you give an example of how you promoted community engagement? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience with data management, specifically in Excel. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure confidentiality when handling sensitive information? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use for effective communication in a team? | Pro members can see the explanation. | Pro members can see the explanation. |
| What challenges have you faced while working in community programs, and how did you overcome them? | Pro members can see the explanation. | Pro members can see the explanation. |
| Why do you believe accountability is important in humanitarian work? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 month ago
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Updated 19 days ago
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Source:
mercycorps.org/careers/national
