Technology for Development Associate

Contract

This is a UNV National Youth contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Youth contracts.

UNICEF works towards promoting and protecting the rights of children in Jordan and aims to ensure that every child has access to education, health care, and protection from violence and exploitation. UNICEF Jordan is responsible for providing humanitarian assistance to vulnerable children affected by crises such as conflicts, displacement, and natural disasters. Additionally, UNICEF Jordan works closely with the government, civil society, and other partners to promote policies and programmes that benefit children and their families.

The assigned UN Youth Volunteer will join the ICT team and provide technical support to UNICEF programmes/ Operations. Including Quality Assurance and Control, Software development, ICT administration and some daily helpdesk support

National UN Youth Volunteers in Jordan are entitled to: - Monthly Volunteer Living Allowance (VLA) at the amount of JOD 854.8. - Annual and learning leaves. - Free life and medical insurance; and - Free access to different learning platforms.

For more information on UN Volunteer benefits, entitlements, and support, please visit: https://www.unv.org/volunteer-your-country-conditions-service

Under the direct supervision of Head of ICT or his/her designated mandated representative(s), the UN Volunteer will contribute to all/any IT tasks and related activities as below:

• Digital Projects support and Quality Assurance (QA) - Collaborate with project partners and Head of ICT to define project requirements and timelines - Assist in the implementation of new processes, applications, and systems - Provide support for field and Camps - Review project requirements and specifications to identify potential gaps and issues - Develop and execute test plans and test cases - Identify, log, and track software defects, and collaborate with the development team to resolve them - Communicate with project stakeholders to report on QA activities

• Quality Control (QC) - Conduct code reviews to ensure adherence to coding standards and best practices - Collaborate with the development team to identify and resolve potential technical issues - Monitor software performance metrics and suggest improvements

• Software development - Develop software and database using any of the following using any of the following (C#, JavaScript, PHP, React, Node js) m databases (Sql, Mysql, PostgreSQL and MongoDB) - Implement software features and functionalities as per the given specifications - Follow established coding standards and best practices - Support software development and code review when working with third-party vendors

• ICT Administration - Assist in the management and maintenance of Digital programme systems - Provide ongoing support for assigned T4D solutions/projects - Support data and information analysis and reporting using various BI and reporting tools

• Helpdesk Support - Provide technical support to users, - Track, escalate, and follow up on support requests as needed

• Other similar duties as assigned by Supervisor.

• Core Values: - Care - Respect - Integrity - Trust - Accountability

ii) Core Competencies: - Demonstrates Self Awareness and Ethical Awareness (1) - Works Collaboratively with others (1) - Builds and Maintains Partnerships (1) - Innovates and Embraces Change (1) - Thinks and Acts Strategically (1) - Drive to achieve impactful results (1)

Functional Competencies: - Analyzing (II) - Learning and Researching (II) - Planning and organizing (II) - Following Instructions and Procedures (II)

the following areas: - Strong experience in Quality Assurance and Quality Control processes; - Experience in software development and database using any of the following using any of the following (C#, JavaScript, PHP, React, Node js, Mysql, and MongoDB); - Experience in conducting code reviews to ensure adherence to coding standards and best practices; - Experience in identifying and resolving software’s technical issues; - Familiarity with project coordination and management processes; • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Providing assistance to users on IT products and services, and use of applications and diagnostic tools is required. • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel. • Self-motivated, ability to work with minimum supervision; and to work with tight deadlines.

Amman, the capital, is a peaceful city with over four million residents. People are friendly to visitors. Services in terms of banking, transportation, health and communications are easily available. Though Arabic is the official language, English is widely spoken among the majority of the population, especially in Amman. Road network is good both in terms of spread and quality of the roads. Public transportation in Amman is limited. Taxis are relatively cheap and easily available. There are a number of shopping malls, restaurants, gyms, and cinemas. A large variety of accommodation options can be found; however, it is worth noting that prices in Amman have generally increased in the past few years. There are no specific security threats. Amman is a very easy city in which to live; large, many amenities, very modern and serviced by an international airport with direct flights to most capital cities. According to the assessment of the UN Department of Safety & Security (UNDSS) Jordan is a family duty station (category A hardship).

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. National UN Volunteers are part of the insurance plan.