Technical Officer, Transformation (Communication and engagement)

Volunteering Admin Communications & PR

Overview

Support communication and engagement efforts for WHO transformation.

You have:

• Progressively responsible experience in public information, journalism, international relations, public administration or related area.
• Experience working in the UN or other international development organization.
• Excellent oral and written skills; superb writer in English.
• Ability to communicate complex technical concepts clearly.
• Experience in writing or editing for the web.
• Solid overall computer literacy, including proficiency in MS Office applications.
• Ability to work in a multicultural team.

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

The World Health Organization serves as the directing and coordinating authority for public health within the United Nations system. WHO seeks to promote health, ensure everyone can attain the highest level of health, keep the world safe and serve the vulnerable through partnerships, people and countries.

The WHO 13th General Programme of Work 2019 -2025 (GPW 13) aims at reaching 3 billion more people between 2019 and 2025 with a focus on three major strategic priorities i.e. 1 billion more people benefiting from universal health coverage (UHC), 1 billion more people better protected from health emergencies and 1 billion more people enjoying better health and well-being. Within the context of the Regional Director’s Vision 2020-2023, Health for All by All, the WHO Eastern Mediterranean region has embarked on a transformation process and is seeking to transform WHO into a fit-for-purpose organization that delivers on its core mandate across the spectrum of needs in the region, which faces many complex challenges, working with partners and with the global community to achieve desired health outcomes, while ensuring that a diverse, motivated, and fit-for-purpose workforce underpins all areas of endeavor. The Technical Officer, Transformation (Communication and engagement) is located in the Chef de Cabinet Office, in the Transformation Unit. The incumbent supports the Chef de Cabinet office in coordination, planning, and implementation of a variety of communication, engagement, and change management activities that contribute to the objective of advancing transformation and making a sustainable impact in the countries.

Within the delegated authority and under the supervision of the Team Lead, Transformation or her designated mandated representative(s), the Technical Officer, Transformation (specialized on Communication and engagement) will:

1. Support strategic communication on EMRO transformation:- • Support the planning, updating, and continued implementation of the communication strategy for transformation. • Contribute to the communication and advocacy products, particularly the WHO Transformation Newsletter, but also to other work processes related to achieving the SDG targets and providing support to EMR country offices. • Develop compelling stories and content, draught news and other articles, conduct interviews, and collect information for attractive communication products and presentations to different audiences through publications, newsletters, brochures, the web, and social media. • Liaise with the country offices to seek and produce collaborative material for visibility, including photos and videos. • Actively innovate ideas to increase the visibility of transformative actions. • Support coordination, monitor and report on progress, take appropriate follow-up action, and analyze the outcome.

2. Facilitate staff engagement and change management:- • Produce attractive communication products to engage internal staff in the change process and inform them about the latest transformation activities, processes, and outcomes through internal channels. • Contribute to the organization of various events and meetings with different stakeholders, including the visibility plans, coordinate logistics, draft event-related documents and visibility material, and assist in preparing appealing presentations. • Support all the transformation team meetings at the global, regional, and country levels, particularly with visibility materials and logistics. • Support relaunching and facilitating the regional change network through communication activities and event management. • Act as a member of the secretariat for the Regional Transformation Team.

3. Knowledge management:- • Maintains a knowledge management system for transformation and supports the team on knowledge management, aligning with organizational standards and contributing to WHO EMRO’s broader learning and knowledge. • Contribute to data and information management on various aspects of relevance to the departments. • Collaborate with the team on reflecting and proposing measures for knowledge management and using knowledge in communication planning and management. • Support developing concepts, templates, productions, and communication plans. • Support developing dissemination plans for communication products. • Other tasks as may be required or assigned by the supervisor.

• Results/expected outputs:-

• As an active [World Health Organization] team member, efficient, timely, responsive, client-friendly and high-quality support rendered to [World Health Organization] and its beneficiaries in the accomplishment of her/his functions, including: o Communication and visibility activities are supporting the advancement and progress in the implementation of the Regional transformation roadmap, particularly in the countries. o Engagement among the staff in the transformation process has increased in the regional office and in the country offices. o Knowledge management has become systematic and well organized, serving as an example to others, and knowledge is efficiently shared with others. • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed

• Professionalism: demonstrated understanding of operations relevant to [WHO, EMRO]; technical capabilities or knowledge relevant or transferrable to [WHO] procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and [WHO] in daily activities and behaviors while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behavior; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards [WHO]’s mission and vision, as well as to the UN Core Values.

in progressively responsible experience in public information, journalism, international relations, public administration or related area. • Experience working in the UN or other international development organization is an asset. • Expertise: public information, journalism, international relations, public administration or related area is required at the national and/or international level. • Excellent oral and written skills; superb writer in English who is able to identify critical topics, trends and issues related to transformation and organizational change and turn them into appealing stories, short features, short messages and posts that appeal for variety of audiences; • Ability to and experience in communication complex technical concepts in clear and compelling, and concise manner and developing messages that are accessible to a wide range of audiences; • Experience in writing or editing for the web; • Have affinity with or interest in public health and effective organizational change management; • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners at three level of organization and authorities at different levels; familiarity with tools and approaches of communications for development; • Ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; • Excellent knowledge of computer applications specifically spreadsheets, power point presentations and the use of info graphics. • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; • Sound security awareness; • Have affinity with or interest in changing lives and public health, volunteerism as a mechanism for durable development, and the UN System.

Cairo, Egypt is a family duty station with a wide range of services (health, education and leisure) and good living conditions. Cairo (and Egypt) has long been a center of the region’s political and cultural life, with high levels of tourism. Like other similar cities, Cairo offers good quality of life in terms of access to shopping centers, banks, medical services, educational facilities, cultural events, etc.

The Arab Republic of Egypt has a unique geographical position in Northeast Africa, at the crossroads of Europe and Asia, on the Mediterranean and Red Sea, and its connection to Sub Saharan Africa through the Nile Valley. The country is defined by desert and the Nile, the longest river on Earth.

UN International Specialist Volunteer gets the following package: • Volunteer Living Allowance (around USD 2138.75/Month) • Entry Lump-Sum = USD 4000 (one-time payment paid) • Exit Lump-Sum upon completion of the contract. • Medical and life Insurance premium/Cigna (100%) and dependents policy. • Access to UNV E-Campus for training and learning including access to LinkedIn learning.
Further entitlements and information are available at: https://www.unv.org/volunteer-your-country-conditions-service

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Potential interview questions

Added 3 years ago - Updated 1 year ago - Source: unv.org