Technical Officer (Risk Communication and Community Engagement)

Contract

This is a NO-B contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. It usually requires 2 years of experience, depending on education. More about NO-B contracts.

OBJECTIVES OF THE PROGRAMME

The mission of the Division of Health Emergencies (WHE) is to build the capacity of Member States to assess, prevent and manage health emergency risks, and lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.

The WHE Division brings together and enhances WHO's operational, technical and normative capacities in outbreaks, emergencies and risk analysis to address all health hazards across the risk management cycle in a predictable, capable, dependable, adaptable and accountable manner. The Programme is designed to operate within the broader humanitarian and emergency management architecture in support of people at risk of, or affected by, outbreaks and emergencies, consistent with ways that strengthen local and national capabilities.

DESCRIPTION OF DUTIES

The WHO has committed to scale up its humanitarian response and increase health sector capacity, on strengthening the health system resilience and responsiveness with regards to RCCE with focus on priority regions. The scope of the work will be aligned with the WHO principles of work and strategic documents on the health system infrastructure and health care services provision, public health essential operations and public health emergency preparedness and response principles.

The Incumbent will be based in the Ukraine WCO and will be supervised by the Technical Officer (P3), under the overall guidance of the Incident Manager and Head of the WHO Country Office, and working closely with counterparts at the respective regional office and HQ. Building on strong emergency management system at all three levels of the Organization (based on incident management) the incumbent will be involved in implementation of operations and services according to agreed standards and availability of a strong logistics and operational support capacity.

Reporting to the Health Service Delivery Specialist under the Health Operations Pillar and overall IMT, the incumbent will ensure the integrated development and implementation of the risk communication and community engagement strategy, plans and guidance, as part of the health system response and will support country and subnational actions RCCE.

The incumbent will work in close collaboration with the WHO CO technical officers within IMT and specific technical programme areas, including EMT, EMS, Health service Delivery, under the guidance of the RCCE P3 professional, etc, in consultation with the HQ and RO focal points and coordination within the Health Cluster with the international partners.

The incumbent will provide technical expertise and when required, onsite support to ensure applicability and appropriate implementation of the recommended guidance. S/he will also be responsible for reporting, performance assessment and evaluation of the planned activities, ensuring proper communication with national counterparts and partners and as appropriate.

• Conduct RCCE interventions in support of MoH including listening, message and material development, and dissemination, community engagement
• Support the coordination of the RCCE Technical Working Group for Ukraine humanitarian health emergency within the Health Cluster in collaboration with UNICEF, engaging with partners
• Support by collecting insights from community and social listening, ensuring that insights are shared with relevant IMST Pillars and inform the response;
• Develop, pre-test, produce, and disseminate relevant risk communication materials and evaluate their uptake by target audiences;
• Provide technical assistance and support on community engagement for the Ukraine humanitarian health emergency, including engaging and establishing collaboration with CSOs, developing, coordinate, and provide training for frontline workers, volunteers, and partners;
• Support planning with the roll out and adaptation of RCCE tools, methodologies, trainings and activities based on needs assessment;
• Evaluate the RCCE response based on established SMART objectives and KPIs and report to IMST and Regional Office on a regular basis;
• Liaise with other Pillars, Regional Office and HQ as needed

REQUIRED QUALIFICATIONS

Education

Essential: First University degree in community engagement, social science, behavioral science, anthropology, risk communication, policy science, humanities, public health or related field Desirable: Advanced University degree in Public Health. Specialized training in participatory approaches, strategic communication planning, training in capacity building or governance

Experience

Essential: At least 2 years of relevant experience, at the national level, in applying multidisciplinary approaches in health promotion, community engagement and social mobilization programmes. Proven experience in the application health promotion and community engagement in the health context and the ability to adapt and innovate in emergency situations. Desirable: Experience in WHO, the UN System and/or NGOs in the area of health operation, outbreak response and planning of emergency interventions in the context of public health and/or humanitarian action. Knowledge of WHO mandate and goals or experience in UN Organizations, international institutions or NGOs is considered an asset.

Skills

• Excellent communication skills: the ability to clearly present ideas and concepts both orally and written.
• Ability to write well in English and produce engaging communication and advocacy material.
• Knowledge and understanding of public health approaches related to: community engagement; social listening; an understanding of emergency response; ability to coordinate multidisciplinary and technical inputs into designing community engagement strategies and plans.
• Strong strategic planning and organizational skills: ability to generate, analyse and appropriately apply findings from qualitative research to planning and project design; the ability to work effectively in multidisciplinary and multicultural environment with tact and diplomacy; an ability to meet tight deadlines; an ability to efficiently and effectively coordinate activities and tasks to meet specific objectives.
• Excellent interpersonal skills: the ability to build relationships and work with stakeholders and partners.
• Strong coordination, stakeholder management, advocacy and networking skills

WHO Competencies

*1.Respecting and promoting individual and cultural differences *2.Teamwork *3.Building and promoting partnership across the organization and beyond 4.Creating an empowering and motivating environment. 5.Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Ukrainian. Desirable: Intermediate knowledge of WHO language.

REMUNERATION

Remuneration comprises an annual base salary starting at USD 37,537 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

This vacancy notice may be used to fill other similar positions at the same grade level Only candidates under serious consideration will be contacted. A written test may be used as a form of screening. In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review. Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. For information on WHO's operations please visit: http://www.who.int. WHO is committed to workforce diversity. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice. WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates. WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.