Technical Officer (Quality of Care Specialist)

This opening expired 11 months ago.

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Application deadline 11 months ago: Tuesday 1 Mar 2022 at 22:59 UTC

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This is a NO-C contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. It usually requires 5 years of experience, depending on education.


The salary for this job should be more than 5,130 USD.

Salary for a NO-C contract in Kampala

The salary of a NO-C depends on the duty station. The minimum salary there is 18,848,333 UGX (~5,130 USD)

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

More about NO-C contracts.


Overview of the QoC programme and the immediate unit or field activity ();The proposed Health System Strengthening in Uganda is in line with WHO global Programme of Work13 and is one of the priority areas in the Triple Billion initiative by the Director General. The health system strengthening function provides the linkage for WHO support to the UHS.


Support the Government of Uganda in its initiatives to: Support the health sector to create a sustainable leadership and governance for quality planning, quality control and quality improvement at all levels of the health care system and strengthen coordination among all health sector agencies as well as private sector on QoC issues.Develop and implement a uniform national policy and guidelines on data reporting and data use by health workers and health sector agencies for quality of care and to encourage and enable the generation and dissemination of evidence-based research results, tools and best practices on quality of care.Improve patient safety, client satisfaction and participation of patients and the community in quality governance structures, including implementation, monitoring and evaluation of QoC mechanismsall levels. Improve the capacity of relevant health workers through training in order for them to better manage identified priority health interventions for quality of care improvement.Improve supportive supervision and monitoring across all MOH directories, sector agencies and all service delivery sites in the public, private sub-sectors and teaching hospitals e.g. through sector-wide reviews.Provide adequate support to the country to frame, implement, and monitor the impact of national medicines policies, including monitoring of and advice on the impact of relevant trade agreements and globalization on access to medicines.Provide guidance on financing the supply and increasing the affordability of essential medicines in both the public and private sectors.Promote instruments for effective medicine regulation and quality assurance systems in order to strengthen national medicine regulatory authorities; strengthen and promote laboratory quality assurance systems.Raise awareness and provide guidance on cost-effective and rational use of medicines with a view to improving medicines use by health professionals and consumers.



Essential: University degree (Bachelors level degree) in health sciences or health-related field such as public health, Pharmacy, health policy, planning and management from a recognized university. Desirable: Post-graduate training in public health at MPH level; Post Graduate training in quality management in health would be an added advantage.


Essential: At least five years' relevant work experience in the field of equitable, health people-centred health services planning and management and/or experience working with the global health initiatives and other partner agencies. Experience in the development and implementation of service quality standards at the national and international levels. Desirable: Experience in the implementation of integrated health systems and/or global health initiatives.


Proven expertise in health service delivery systems and in running quality of care programmes as part of national health systems policies and strategies.Knowledge of equitable, people-centred Integrated Service Delivery including primary health care, health systems in resource-limited environments and health systems strengthening initiatives;Knowledge of national health policies, strategies and plans, International Health Partnership and other health sector coordination mechanisms and partnerships;Programme development, planning, implementation, monitoring and evaluation.Excellent communication and presentation skills with demonstrated ability to write technical reports, documents and guidelines in a clear and concise manner.

WHO Competencies

Teamwork Respecting and promoting individual and cultural differences Communication Ensuring the effective use of resources Building and promoting partnerships across the organization and beyond

Use of Language Skills

Essential: Expert knowledge of English. Desirable: Intermediate knowledge of French.


Remuneration comprises an annual base salary starting at UGX 182,401,000 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level

  • Only candidates under serious consideration will be contacted.

  • A written test may be used as a form of screening.

  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

  • Staff members in other duty stations are encouraged to apply.

  • For information on WHO's operations please visit:

  • WHO is committed to workforce diversity.

  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.

Added 11 months ago - Updated 11 months ago - Source: