Technical officer, Monitoring and evaluation of the Flagship Projects

Volunteering Teaching & Training

Overview

Ensure effective training and monitoring in emergency preparedness projects.

You have:

• Minimum 5 years of professional experience in an international context, on training, capacity building.
• Demonstrable experience as a Training Officer.
• Excellent verbal and written communication.
• Degree with an appropriate business science major is preferred, e.g. training, education or a related field.
• Qualification in instruction and/or learning design is advantageous.
• Additional certifications or training in health emergency preparedness and response, governance or related areas.
• Knowledge of relevant performance tracking.

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

The flagship projects will collectively improve the capacity of Member States to prepare, detect and respond to public health emergencies. They will build upon existing infrastructure to put in place a well-organized partner support system that augments national capacity when needed, incorporating lessons learned from COVID-19, Ebola and other health emergencies. Initially implemented in select countries, they will be scaled up regionally over five years.

Supervision, induction and duty of care of UN Volunteers

UN Volunteers should be provided equal duty of care as extended to all host entity personnel. Host entity support to the UN Volunteer includes, but is not limited to: • Introductory briefings about the organisation and office-related context including security, emergency procedures, good cultural practice and orientation to the local environment; • Support with arrival administration including setting-up of bank accounts, residence permit applications and completion of other official processes as required by the host government or host entity; • Structured guidance, mentoring and coaching by a supervisor including a clear workplan and performance appraisal; • Access to office space, equipment, IT support and any other systems and tools required to complete the objectives of the assignment including a host entity email address; • Access to shared host entity corporate knowledge, training and learning; • Inclusion of the volunteer in emergency procedures such as evacuations; • Leave management; • DSA for official travel, when applicable; • All changes in the Description of Assignment occurring between recruitment and arrival or during the assignment need to be formalized with the United Nations Volunteer Programme.

Within the delegated authority and under the supervision of EPR Training Officer or his/her designated mandated representative(s), the UN Volunteer Click or tap here to enter text. will:

1. In line with the EPR WHO/AFRO flagship projects, ensure the effectiveness of instruction by monitoring performance post-training.
2. support countries to manage, plan and conduct the training activities outlined in the 3-Flagship Projects.
3. Any other related tasks as may be required or assigned by the supervisor.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

• Professionalism: demonstrated understanding of operations relevant to [Emergency Preparedness and Response]; technical capabilities or knowledge relevant or transferrable to [Emergency Preparedness and Response] procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and [WHO] in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards [WHO]’s mission and vision, as well as to the UN Core Values.

b. Specific requirements

• Degree with an appropriate business science major is preferred e.g. training, education or a related field; • Qualification in instruction and/or learning design is advantageous • Demonstrable experience as a Training Officer • Excellent verbal and written communication • Additional certifications or training in health emergency preparedness and response, governance or related areas • Knowledge of relevant performance tracking . a) Experience required:

Minimum 5 years of professional experience in an international context, on training, capacity building, Relevant experience working for a national or local authority. Experience working within a multicultural and multidisciplinary environment

1. Skills / Technical skills and knowledge • Must have excellent planning skills. Be able to gauge where SURGE Team Members need further training and how to appropriately provide this training. • Ability to conduct surveys to gauge training performance. • Excellent and demonstrated writing, oral presentation and communication skills • Ability to convey complex information in an understandable way. • Proficiency with Microsoft Office. • Capable of working under high pressure and tight time constraints • Focused on quality with attention to details • Analysis and troubleshooting skills, with aptitude and sound judgement for creative problem solving • Knowledge of Microsoft Office Suite including Word, Excel, Powerpoint and Outlook

End with encouraging but cautioning statement such as “XXX is a unique country and XXX is a unique (humanitarian) operation. It provides for an interesting and enriching environment, but also requires a mature level of cultural awareness, as well as more stamina and commitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability and willingness to live and work in harsh and potentially hazardous conditions, involving physical hardship and little comfort, are essential.

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Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: unv.org