Technical Officer, Information Systems for Health

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 74,649 USD and 97,747 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVE OF THE OFFICE/DEPARTMENT

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

PAHO Country Offices are responsible for ensuring that the Pan American Health Organization / World Health Organization (PAHO/WHO) country program of technical cooperation and its country presence provides adequate support to the national health development process and, at the same time, enables the country/ies to shape the subregional, regional, and global health agendas. The PAHO/WHO Country Office is the basic organizational unit for technical cooperation with the country/ies, drawing on PAHO/WHO resources from all levels and all parts of the Organization.

DESCRIPTION OF DUTIES

Under the general supervision of the PAHO/WHO Representative (PWR) and the direct supervision of the Advisor, Health Systems and Services, the incumbent will be responsible for, but not necessarily limited to, the following assigned duties:

1. Provide technical support and guidance for all aspects of the procurement process, installation, and operationalization of the clinical data exchange platform (CDEP);
2. Provide technical support for the PAHO-EU Information Systems for Health in Belize; lead and coordinate the overall implementation, management, coordination, and monitoring of the fulfilment of action plans and timetables as outlined in the Description of the Action of the Project;
3. Provide strategic advice and leadership to the Ministry of Health and Wellness on strategic and technical enablers to improve the efficiency and efficacy and to improve the availability of quality data and information to support program and policy decision-making;
4. Provide strategic, technical and programmatic direction and collaborate for the development of policies, frameworks, standards, tools, norms and strategies to improve data management and analysis;
5. Plan, promote and coordinate the implementation of activities on priority issues pertaining to the gathering and dissemination of strategic information and knowledge;
6. Support the development of national strategies related to the strengthening of interconnected and interoperable national information systems for health, considering the information and communication technologies, existing resources, structures, mechanisms and environment of the country;
7. Support and provide guidance for the management of corporate data-driven projects, including the measuring and monitoring of the Sustainable Development Goals (SDGs), among others;
8. Oversee the preparation and execution of the budget of the Project; be accountable for the products and services;
9. Administer, allocate and monitor the implementation of the financial and human resources for the Project ;Collaborate and maintain communication between PAHO/WHO, Belize Ministry of Health, the European Union and other key partners and stakeholders;
10. Monitor project targets and outputs; oversee financial implementation, and internal and external reporting;
11. Prepare up-to-date budget reports, responding to inquiries and providing timely financial and technical reports to the Project Manager;
12. Assist in the preparation of information for participation in the Steering Committee (SC) and National Implementation Committee (NIC) meetings including preliminary reports, presentations, agendas, meeting materials and minutes;
13. Receive, review and draft related correspondence;
14. Participate in all the evaluation processes of the project;
15. Manage the procurement process for all agreements and contracts related to the project, and monitor their status including day-to-day project operations guided by the project document and reporting variations or discrepancies to management;
16. Support capacity building in relevant areas as required;
17. Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

Education****:

Essential: A bachelor’s degree in computer or information science, public health informatics, epidemiology, or any other field related to the functions of the post, from a recognized university.

Desirable: A master’s degree in epidemiology, public health, health information, health informatics, digital health or related field would be an asset.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.

Experience****:

Essential: Seven years of combined national and international experience in a leadership or managerial role in the health sector, specifically in the context of strategic planning of information systems, data management, digital health or another related field. Experience in building and leading practices for formulating and/or implementing data governance and information systems policies and procedures, and in the design, development and validation of technological applications that consider standards for interoperability, among others.

Desirable: Proven experience in managing large budgets, and in advising senior and executive management, as well as experience managing high performance teams and networks would be assets.

SKILLS****:

PAHO Competencies:

• Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
• Teamwork: Collaborate and cooperate with others/Deal effectively with conflict - Creates team spirit; promotes collaboration and open communication in the team; proactively supports others; welcomes team responsibilities and drives team results; promotes knowledge sharing in the team. Proactively identifies conflicts and facilitates their resolution in a respectful manner; tactfully resolves conflicts between or with others and takes action to reduce any possible tension; effectively builds a rapport with individuals and teams, establishing good personal and professional relationships, as well as minimizing risk of potential conflict.
• Respecting and promoting individual and cultural differences: Relate well to diversity in others and capitalize on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.
• Communication: Express oneself clearly when speaking/Listen/Write effectively/Share knowledge - Foresees communication needs of audience and targets message accordingly. Facilitates open communication; encourages others to share their views openly and takes time to understand and consider their views. Writes down ideas in a clear, structured, logical and credible way; drafts and supports the development of guidelines, policies and procedures. Shares relevant information openly and ensures that the shared information is understood; considers knowledge sharing as a constructive working method and demonstrates awareness of the Organization.
• Producing Results: Work efficiently and independently/Deliver quality results/Take responsibility - Prioritizes work, monitors own progress against objectives and adapts plans as required; communicates adjustments as necessary. Acts proactively and stimulates action as needed; handles problems effectively and constructively. Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own timelines effectively and efficiently. Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary. Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.
• Moving forward in a changing environment: Propose change/Adapt to change - Actively supports Organizational change initiatives and demonstrates personal commitment to them, including when faced with new demands; proposes workable solutions to challenging situations. Engages in positive responses to a changing environment and promotes workable solutions to achieve own and team’s results. Welcomes, and actively seeks to apply, new ideas, approaches and working methods and technologies in order to improve own and/or team’s work processes and results; demonstrates commitment to Organizational change initiatives.

Technical Expertise:

• Demonstrated ability to lead and manage National eHealth strategies design and implementation.
• Knowledge and experience with Information Systems for Health integration, including service-oriented architecture, IT infrastructure, interoperability implementation and standards, including ICD-10/ICD11, HL7/HL7 FHIR, IHE, etc.
• Thorough knowledge of and experience in requirements analysis, change management and monitoring of implementation of Electronic Medical Records, including definition and implementation of National Patient Identification systems.
• Proven technical skills in systems analysis, including health data analytics systems implementation and use, systems documentation and management of systems development projects.
• Ability to review and accurately evaluate new technology and systems to be used in advancing the objectives defined for information systems, and the ability to translate system requirements into functional systems.
• Demonstrated competencies in information systems for health project coordination, cross-team collaboration, and negotiation skills.
• Strong professional oral and writing skills, including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.

Languages:

Very good knowledge of English or Spanish with a working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.

IT Skills:

Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint and Outlook. Other IT skills and knowledge of logistics management information systems and other software programs such as Visio, Microsoft SharePoint and Project would be an asset.

REMUNERATION

Monthly Salary****: (Net of taxes)

US$5,224.33 (Salary non-negotiable)

Post Adjustment****:

US$2,340.50 This amount is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

ADDITIONAL INFORMATION

• This vacancy notice may be used to identify candidates to fill other similar short-term professional positions, at the same grade level.
• Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this position as a form of screening.
• The post description is the official documentation for organization purposes.
• Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.
• For information on PAHO please visit: http://www.paho.org
• PAHO/WHO is committed to workforce diversity.
• PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.
• PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.
• PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.
• PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• Applications from women and from nationals of non and underrepresented Member States are encouraged.
• All applicants are required to complete an on-line profile to be considered for this post.