Technical Officer (First 95 Team)
FHI 360 is a nonprofit human development organization dedicated to improving lives through integrated, locally driven solutions. Its multidisciplinary teams address interconnected development challenges. FHI 360 seeks two Technical Officers for the First 95 Team as temporary staff for October 2026 to January 2027.
Project Description:
Meeting Targets and Maintaining Epidemic Control (EpiC), led by FHI 360, provides technical assistance (TA) to strengthen HIV case finding, prevention, care and treatment, and viral load suppression. Under the No-Cost Extension (NCE) workplan, three 95 teams bring together community services, clinical services, partnerships, supply chain, and monitoring and evaluation expertise.
The First 95 Team focuses on community and facility HIV testing, index and social network testing, linkage to treatment, pre-exposure prophylaxis (PrEP), and prevention of mother-to-child transmission (PMTCT). It works with district health offices, health facilities and community-based organizations (CBOs) to identify service gaps, provide practical mentoring, and follow through on agreed improvements.
Each 95 team is planned to have 13 members, combining existing staff and additional hires, with one focal point per supported district/city. Coverage comprises Jakarta Pusat, Jakarta Utara, Jakarta Barat, Jakarta Selatan, Jakarta Timur, Kabupaten and Kota Bogor, Kabupaten and Kota Bekasi, Kota Depok, Kabupaten and Kota Tangerang, and Kota Tangerang Selatan.
Job Summary:
Under the supervision of the First 95 Team Lead, the Technical Officer will serve as the First 95 focal point for one assigned district/city and provide ongoing implementation support for HIV case finding and prevention. The staff member will coordinate with EpiC specialists and the Second and Third 95 focal points, undertake routine field mentoring and partner follow-up, maintain accurate program information, and report progress to the supervisor. District assignment, work arrangements, and exact employment dates will be set out in the appointment documentation.
Accountabilities:
1/ Technical Implementation and Mentoring:
Support targeted community testing and HIV self-testing (HIVST), including outreach planning, approved kit distribution, user support, documentation, and follow-up of reactive self-tests through confirmatory testing and recorded outcomes.
Mentor facility teams to integrate appropriate HIV testing offers into tuberculosis, sexually transmitted infection, and hepatitis services. Identify missed testing opportunities and improve patient flow, referral completion, and receipt of results.
Strengthen index and social network testing in facilities and communities, including voluntary approaches through PrEP client networks. Coach partners on consent, confidentiality, assessment of potential harm, referral tracking, and response to safety concerns.
Coordinate prompt referral after confirmed HIV diagnosis with providers, community navigators, and the Second 95 focal point. Track referral acceptance through verified antiretroviral therapy (ART) initiation and resolve access barriers, with clinical assessment and treatment initiation undertaken by authorized providers.
Support oral PrEP demand creation, referral, provider assessment, initiation, and continuation at assigned sites within the team portfolio of 66 facilities (44 in Jakarta and 22 in Greater Jakarta). Support long-acting lenacapavir PrEP readiness only within national authorization, program approval, commodity availability, and technical guidance.
Strengthen PMTCT pathways for maternal and partner testing, early infant diagnosis (EID), and infant prophylaxis through authorized providers. Track mother-infant referrals and results; coordinate treatment needs with Second 95 and maternal viral load monitoring with Third 95.
Orient partners on program-approved AI-assisted chatbots and digital referral channels for testing and prevention. Connect referrals to receiving services, monitor completion, and document user feedback and operational issues through approved procedures.
Coordinate with supply chain staff, health offices, and facilities on HIV test kits, HIVST kits, PrEP commodities, and relevant PMTCT supplies. Identify shortage risks and follow up agreed corrective actions.
Provide on-site and remote mentoring to providers and CBOs using approved guidance and tools. Document service bottlenecks, practical changes, and follow-up actions, and request specialist support when needed.
2/ Data, Documentation and Reporting:
- Work with monitoring and evaluation staff to reconcile facility and community records; distinguish reactive screening results from confirmed diagnoses. Resolve missing or duplicate entries and document reporting limitations.
- Maintain a district dashboard covering testing uptake, confirmed new diagnoses, linkage to ART, PrEP uptake and continuation, and PMTCT/EID follow-up. Agree on indicators, denominators, data sources, and district targets with the Team Lead and partners at inception.
- Maintain TA logs and action trackers showing the issue, support provided, responsible person, deadline, and evidence of change. Submit monthly progress reports and discuss results, barriers, and corrective actions in supervision and team reviews.
- Use aggregate or de-identified data in routine reports and restrict identifiable follow-up lists to authorized personnel. Apply approved procedures for access, storage, sharing, and sensitive client communication.
- Prepare transition arrangements during December and complete a documented handover by January 2027, including updated tools, results, lessons, and open testing, linkage, PrEP, and mother-infant follow-up actions with named receiving focal points.
3/ Operational and Administrative Support:
- Coordinate schedules, field visits, mentoring sessions, and meeting logistics with the Team Lead and operations staff, following approved workplans and organizational procedures.
- Provide activity cost estimates and supporting documentation as requested, and complete required staff administrative records. Obtain approval for travel and activities through established procedures and use assigned resources responsibly.
- Follow FHI 360 policies and approved program procedures. Promptly raise service, resource, confidentiality, or implementation concerns with the supervisor and carry out other related duties assigned within the position scope.
4/ District Planning and Partner Coordination:
- Prepare an initial district TA plan during the first two weeks, using available baseline data, priority facilities, partner roles, agreed targets, and a mentoring schedule. Validate data gaps with partners and update priorities as implementation progresses.
- Convene routine coordination with the district health office, health facilities and community-based organizations (CBOs), and the other 95 focal points. Follow up open actions weekly, review progress monthly, and escalate issues requiring specialist or management decisions.
- Maintain a current partner and referral contact matrix. Agree on contributions with Global Fund-supported CBOs and other partners, avoid duplicate activities or reporting, and support continuity of district-led service arrangements.
Qualifications:
- Knowledge of HIV testing, HIVST, index and social network approaches, PrEP, and PMTCT referral pathways.
- Experience implementing PrEP or introducing new HIV prevention services is an advantage.
- Ability to mentor providers and community partners, facilitate practical problem-solving, and follow agreed actions through to completion.
- Proficiency in spreadsheets, routine program data review, and clear progress reporting; attention to data quality and confidentiality.
- Strong coordination, organization, and communication skills, with the ability to manage field activities and competing deadlines under supervision.
- Commitment to respectful, non-stigmatizing services, voluntary participation, and culturally sensitive engagement with people living with HIV and key or priority populations.
- Familiarity with the assigned district and its health and community service networks is an advantage.
Minimum Requirements Standard:
A bachelor’s degree in public health, medicine, nursing, or a relevant health or social science discipline.
At least three years of relevant HIV program experience, including practical TA or implementation support for HIV testing, community outreach, prevention, or linkage to treatment.
Demonstrated experience working with district health offices, health facilities and community-based organizations (CBOs), and the populations served.
Strong communication in Bahasa Indonesia and the ability to read technical guidance and prepare concise reports in English.
Availability for the four-month temporary staff appointment from October 2026 through January 2027 and regular travel to assigned facilities, community sites, and coordination meetings.
The expected hiring salary range for this role is IDR 136,000,000 - 200,000,000 for annual basic salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
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