Technical Officer - Emergency Operations Center (EOC)

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

Eligibility criteria

Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.

Description of task

Within the delegated authority and under the supervision of Emergency Coordinator and Program Area Manager of Emergency Response or his/her designated mandated representative(s), the UN Volunteer Technical Officer - Emergency Operations Center (EOC) will:

1. Manage the day-to-day operations of the EOC, ensure that all of the EOC’s functionality, systems, hardware, software and staff support tools are well maintained and operational throughout the full cycle of the incident. 2. Support the development and implementation of operational procedures and structures for managing response to health emergencies, this involves liaising with the incident management team, WCOs, other regions, headquarters and Member States EOC structures as needed. 3. Ensure information-sharing and provide technical support to the information management, telecommunications, geospatial information systems and security management. 4. Receive all WHO staff and responders upon arrival to the incident site, provide the required briefing and guidance, ensure full integration within their respective teams and facilitate their mission. 5. Participate in the operational support responses to health emergencies. Act as a surge capacity when required. 6. Provide technical support to WHO Country Offices to operate their EOC at country level. 7. During the recovery phase, take appropriate actions for the demobilization of the Operations Centre, this includes: • Return of borrowed equipment to appropriate locations. • Replacement of broken or lost items. • Restock of supplies and equipment. 8. Perform any other related incident-specific duties, as required by the functional supervisor.

Qualifications/Requirements

Required degree level:

Master degree or equivalent

Education - Additional Comments:

• A first university degree in management, public or business administration, health, information management, computer sciences or related field from an accredited/recognized institute; • Preferable to have professional training in emergency management, events management and/or public health.

Required experience:

60 Months

Experience remark:

• At least five up to 10 years’ relevant experience, combined at the national and international levels in supporting emergency operations involving applying public health emergency planning and management systems. • Preferable to have experience in developing countries. Prior humanitarian working experience at field level, with WHO, other UN agency, health cluster partners or with an international nongovernmental organization. • Excellent knowledge of English. Working knowledge of another WHO official language would be an asset. • Proficiency in MS Office with the use of IT facilities for information-sharing and/or database management. • Demonstrated knowledge and experience in operational support responses to outbreaks and health emergencies and events management. • Sound analytical, planning and organizational skills. • Ability to work under pressure, obtain results while and adhering to tight deadlines. • Tact, diplomacy and courtesy when working in multicultural and multidisciplinary environment.

Language skills:

• English(Mandatory), Level - Fluent
• Arabic(Optional), Level - Working Knowledge

Area of expertise:

Software and applications development and analysis, Hardware and systems maintenance, operation and administration, Telecommunications systems

Driving license:

No

Competencies values:

Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Working in Teams

Application procedure:

* Not yet registered in the UNV Talent Pool?

First register your profile at https://vmam.unv.org/candidate/signup.

Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.

* Already registered in the UNV Talent Pool?

First update your profile at https://vmam.unv.org/candidate/profile.

Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.

Application deadline: 08 Feb 2021